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The Originals City, L'Haut' Aile

3.0 star property

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Photo gallery for The Originals City, L'Haut' Aile

Exterior
Bar (on property)
Double or Twin Room, Accessible
Lobby lounge
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Z.A.C. (zone d'activités) Les Terrasses, Avenue des Longues Pièces, Coquelles, Pas-de-Calais, 62231
  • Place, Channel Outlet
    ‪9 min walk‬
  • Place, Cité Europe
    ‪16 min walk‬
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

Minibar, desk, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(28 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible

Double or Twin Room, Accessible

Double or Twin Room, Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for L'Haut' Aile, Calais

Minibar, desk, blackout curtains, soundproofing

L'Haut' Aile, Calais

  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Air-Conditioned Double Room

Minibar, desk, blackout curtains, soundproofing

Standard Air-Conditioned Double Room

  • Sleeps 3
  • 1 Double Bed

Double or Twin Room for Disabled Guests

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Air Conditioning For 1 Or 2 People

Minibar, desk, blackout curtains, soundproofing

Standard Double Air Conditioning For 1 Or 2 People

  • Sleeps 2

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About this property

The Originals City, L'Haut' Aile

Hotel in Coquelles with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. Housekeeping is not available.
The Originals City, L'Haut' Aile offers 49 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

Our customers tell us they can't get enough of the helpful staff at The Originals City, L'Haut' Aile. During your stay, you'll be within walking distance of Channel Outlet. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at LHaut Aile
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, meeting rooms, and conference space
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Channel Outlet and a 2-minute drive from Cité Europe
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly The Originals City, L'Haut' Aile also features a garden, complimentary newspapers in the lobby, and an elevator. Self parking is free.

This 3-star Coquelles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
LHaut Aile - This restaurant specializes in Regional cuisine and serves dinner only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LHaut Aile

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 431 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Inter-Hôtel L'Haut'Aile
Inter-Hôtel L'Haut'Aile Coquelles
Inter-Hôtel L'Haut'Aile Hotel
Inter-Hôtel L'Haut'Aile Hotel Coquelles
Inter-Hotel L'Haut'Aile Pas-De-Calais, France - Coquelles
The Originals City L'Haut' Aile
The Originals City, L'Haut' Aile Hotel
The Originals City, L'Haut' Aile Coquelles
The Originals City, L'Haut' Aile Hotel Coquelles
The Originals City L'Haut' Aile Calais (Inter Hotel)

The Originals City, L'Haut' Aile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 324 out of 622 reviews
Rating 8 - Good. 246 out of 622 reviews
Rating 6 - Okay. 36 out of 622 reviews
Rating 4 - Poor. 9 out of 622 reviews
Rating 2 - Terrible. 7 out of 622 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eleanor

Stayed 1 night in Sep 2025

8/10 Good

Luke

Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 2 nights in Aug 2025

8/10 Good

Andy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access the tunnel and walk to the nearby shopping mall for dinner.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom basin plug was jammed and would not allow basin to be emptied. Plug had to be prised out.
Stayed 1 night in Aug 2025

2/10 Terrible

Hazel

Business traveller
Disliked: Property conditions & facilities

Horrific bed bugs and insects

This was simply horrific. Arriving so late in the evening to shower get in bed and wake up to a bed covered in bugs was the worst experience. Wiping them off my personas then finding more left in the bed well was like being on I’m a celebrity get me out of here!! After speaking to someone who apparently was a manager with no empathy or even an apology just summed up the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Very good value
Stayed 1 night in Aug 2025

10/10 Excellent

Christian Gerard

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel and very well situated. Room was far too hot however.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely fantastic stay at a hotel a short drive from the channel Tunnel terminal. It was everything we needed, quick to check in, friendly staff, a clean spacious room and a fantastic bed for the night. The room was quiet, a fan was provided and we had a much needed night’s sleep in a very comfy bed. We were a little concerned about security and parking a car, but I would not hesitate to return, or recommend this hotel to others needing an overnight stop in Calais.
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Liked: Property conditions & facilities
Perfect for Eurotunnel.
Stayed 1 night in Jul 2025

6/10 Okay

Sally

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed for a one night stay, very close to Le Shuttle. Perfect.
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointed

No one on the desk when we arrived. We had to go out for dinner as we couldn’t dine in due to ‘68 others’ eating in. The room was nearly 30 degrees - no air conditioning or even a fan. Bed had a thick duvet on it!!! We took it out of the cover and even then it was still hot in the room despite sleeping with the window open. On the plus side, the place was clean and ideally situated for ‘Le Shuttle’.
Stayed 1 night in Jul 2025

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities
Stopover close to Le Shuttle
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location when travelling to or from Tunnel. Very safe
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel

We use this hotel regularly when returning to the UK and it has always been an excellent stay, especially the restaurant which has always been very good and reasonably priced. Another added advantage is it is within minutes from ‘Le Shuttle’
Stayed 1 night in Jun 2025

10/10 Excellent

Abheesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
An unexpected pleasure. Conveniently located close to Cité D’Europe, Calais centre and the Ferry port.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay and great evening meal
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect for LeShuttle

Hotel was chosen for its position next to the LeShuttle terminal, given its position I would have been happier (more relaxed) if the carpark had been secure.
Stayed 1 night in May 2025