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Phoenix Inn Suites - Albany

2.5 star property

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Photo gallery for Phoenix Inn Suites - Albany

Lobby
Room, 2 Queen Beds
Lobby
Lobby
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3410 Spicer Dr SE, Albany, OR, 97322
  • Place, Timber-Linn Memorial Park
    ‪5 min walk‬
  • Place, Regal Albany
    ‪17 min walk‬
  • Place, Linn County Expo Center
    ‪2 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(195 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Phoenix Inn Suites - Albany

Hotel in Albany with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Phoenix Inn Suites - Albany offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Phoenix Inn Suites - Albany. During your stay, you're just a quick walk from Timber-Linn Memorial Park. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 7 minutes by foot from Timber-Linn Memorial Park and a 2-minute drive from Regal Albany
  • Dogs welcome for a fee
Phoenix Inn Suites - Albany offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served on weekends. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Phoenix Inn Suites - Albany. Self parking is free.

This Albany hotel is smoke free.

Guests are served free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Phoenix Inn Suites Albany
Phoenix Inn Suites Hotel Albany
Phoenix Hotel Albany
Phoenix Inn Suites Albany Oregon
Phoenix Inn Suites Albany Hotel
Phoenix Inn Suites
Phoenix Suites Albany
Phoenix Suites Albany Albany
Phoenix Inn Suites - Albany Hotel
Phoenix Inn Suites - Albany Albany
Phoenix Inn Suites - Albany Hotel Albany

Phoenix Inn Suites - Albany Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 793 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tangi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very restful stay

My room was very spacious and clean young entering and the bed was super comfortable. The breakfast was good and the cookies upon check-in were excellent 👌 I had a great stay! Thank you 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Huge room.
Stayed 1 night in Sep 2025

4/10 Poor

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room smelled a lot like cigarettes Room 404
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel are awesome!
Stayed 1 night in Sep 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked this hotel. Nice staff, clean, quiet (stay on the backside, away from the freeway). excellent indoor pool and hot tub. Thumbs up.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
What an amazing place. It is the quietest place to stay imaginable. The staff is so very helpful and incredibly nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean - staff very friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise! I wasn’t expecting much based upon the outside of the building. However, I had one of the best hotel experiences in my life. The pictures on the website are exactly what it looks like on the inside. I have stayed at luxury hotels all over the world and this hotel has to be one the cleanest I have ever stayed in! My room was spotless. No nasty dust in the bathroom exhaust fan, fluffy towels, spotless carpeting, even the lamp shades were clean. The staff is honestly amazing. Friendly and very helpful. The free breakfast was very nice and varied every day. It was nice to eat off of real plates with flatware and cups. I will defiantly be calling the Phoenix Inn “home” the next time I’m in Albany.
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise E., Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good upkeep.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been delightful! Check in was easy and very friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid all others near I5 in Albany, Oregon

Very accommodating & comfortable, even for night shift workers. Everywhere else we stay generally doesn’t consider that we’re day sleepers. Phoenix not only cared but were prepared. They have a day sleeper sign for your door. They send housekeeping at appropriate times and arrange in advance. No calls or knocks on your door in the middle of the day. We’ve had terrible experiences with 2 other properties nearby. Totally inconsiderate and clueless when it comes to night shift workers. Phoenix you were the best & we’ll definitely be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The person working the front desk the night of August 30th was exceptionally pleasant and helpful. After a long day on the road it was much appreciated.
Stayed 1 night in Aug 2025

6/10 Okay

TERRY

Business traveller
Liked: Amenities
Continental breakfast was terrible. Sliced sausage instead of bacon or links or patties. No honey for biscuits. Cheap bread.
Stayed 1 night in Aug 2025

10/10 Excellent

Navneet

Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Buzz, sonora

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate lodging, ice b-fast and pleasant staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed quiet area and amazing staff!!!
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sam and April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025