The following facilities will be closed during January, February, March, December and November:
Hotel Okura Macau offers its guests a complimentary water park, a lazy river, and a waterslide. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Hotel Okura Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star Cotai hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, bidets and toilets with an electronic bidet. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 10:30 AM.
Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
