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Crown Isle Resort and Golf Community

4.0 star property
VIP Access

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Deluxe Cabin | Living area
Creator video - submitted by Destination Zoomer
Front of property – evening/night
Comfort Cabin
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
399 Clubhouse Drive, Courtenay, BC, V9N 9G3
  • Place, Crown Isle Resort and Golf Community
    ‪1 min walk‬
  • Place, Tranquil Moments Therapeutics
    ‪7 min walk‬
  • Place, Mount Washington Alpine Resort
    ‪31 min drive‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪6 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

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About this property

Crown Isle Resort and Golf Community

Hotel with a golf course, steps from Crown Isle Resort and Golf Community
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available once per stay.
Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Crown Isle Resort and Golf Community. During your stay, you're just a quick walk from Crown Isle Resort and Golf Community. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Timber Room Restaurant
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a golf course, a gym, and golf lessons
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Crown Isle Resort and Golf Community and a 4-minute drive from Comox Air Force Museum
  • Free airport shuttle service
Crown Isle Resort and Golf Community offers its guests a golf course and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at Crown Isle Resort and Golf Community. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 4-star Courtenay hotel is smoke free.

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Timber Room Restaurant

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ski passes

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Crown Isle Resort and Golf Community offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crown Isle Community
Crown Isle Community Courtenay
Crown Isle Resort Community
Crown Isle Resort Community Courtenay
Crown Isle Resort Golf Community
Crown Isle Community Courtenay
Crown Isle Resort and Golf Community Hotel
Crown Isle Resort and Golf Community Courtenay
Crown Isle Resort and Golf Community Hotel Courtenay

Crown Isle Resort and Golf Community Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 813 out of 1133 reviews
Rating 8 - Good. 221 out of 1133 reviews
Rating 6 - Okay. 63 out of 1133 reviews
Rating 4 - Poor. 20 out of 1133 reviews
Rating 2 - Terrible. 16 out of 1133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The room was great really comfortable. I was only staying one night (early morning flight) but would have loved to stay another. I stayed in September- but the room was not nearly as nice - small and dark.
Stayed 1 night in Nov 2025

10/10 Excellent

carol

Stayed 1 night in Nov 2025

8/10 Good

Charlaine

Travelled with family
Liked: Amenities
Room was small and no light at one side of bed
Stayed 1 night in Nov 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very smooth check in. Room is wonderful!
Stayed 1 night in Nov 2025

10/10 Excellent

Ron

Liked: Staff & service, amenities, property conditions & facilities
Accommodations are unbelievable. Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front end staff friendly & helpful. The room was clean & spacious with all the amenities.
Stayed 1 night in Oct 2025

8/10 Good

Reuben

Business traveller
Liked: Cleanliness, amenities
Nice setting with a clean, private room that was much more spacious than a regular hotel room. I loved the free coffee in the lobby and bucket of balls at the driving range.
Stayed 2 nights in Nov 2025

8/10 Good

Darryl

Stayed 1 night in Nov 2025

8/10 Good

Derek, Courtenay

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
...
Stayed 1 night in Nov 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities
The room was dated but clean. Staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha, Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort. 1 BR with king and kitchen was spacious with free parking and all amenities included. The golf course is fairly relaxed and walking and running along the paved pathways was a highlight. We ate out one evening at the Timber Room and enjoyed the meal. Reception has free all day tea/coffee/hot drinks and cookies for hotel guests. The nightly price was very reasonable, we will certainly be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness
Great food n rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Floyd

Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cottage was spotless and private.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were always friendly and helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything as expected
Stayed 1 night in Nov 2025

6/10 Okay

Tess

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, deep soaker tub with a great shower, nice staff. Needs a larger TV though.
Stayed 2 nights in Oct 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk working with a new computer system but all went well. Room is very clean. We asked for extra towels that were delivered in minutes. Would definitely stay again and recommend
Stayed 1 night in Nov 2025

8/10 Good

yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was exceptional. Super soft pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here over Thanksgiving weekend.
Stayed 2 nights in Oct 2025

4/10 Poor

Carol

Disliked: Property conditions & facilities
I’ve stayed at Crown Isle many times and know that the Glasgow building is pet-friendly. This time, I booked a room with a full-size fridge and requested in advance not to be placed in a pet-friendly room due to allergies. When I arrived, I learned for the first time that the only rooms with full-size fridges are exclusively in the pet-friendly building. This was not stated on Expedia. I explained that I cannot stay in pet-friendly rooms due to allergies. The front desk mentioned an upgrade fee to move, and I clearly said I was not agreeing to pay extra, and that I didn’t need the same room type — just a non-pet room. I was reassigned to another room, and there was no indication that this would result in a higher rate. My expected total was CA $238.84, but I was charged CA $320.85. The fridge in the reassigned room was smaller, so we could not fit all of our food. In previous stays, I’ve been moved out of the pet-friendly building for allergy reasons without any upgrade charge. I am requesting the difference be refunded, as I did not authorize a rate increase.
Stayed 1 night in Oct 2025