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Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Exterior
Free daily full breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Property entrance
Seasonal outdoor pool, open 7 AM to 11 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
7821 Commerce Dr, Florence, KY, 41042
  • Place, Florence Mall
    ‪14 min walk‬
  • Place, Turfway Crossing
    ‪2 min drive‬
  • Place, Florence Antique Mall
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Inn Florence

Hotel in Florence with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Inn Florence. During your stay, you'll be within walking distance of Florence Mall. Free WiFi in public areas, free self parking, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 11 minutes by car from Ohio River Valley and 15 minutes from Great American Ball Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Inn Florence offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Best Western Inn Florence. Free self parking is available.

This Florence hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 11 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Reviews

Best Western Inn Florence Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked room and then left

The hotel itself was clean, hotel staff was friendly. We got there, checked in and ten minutes later, had to leave bc of a family emergency. Wouldn’t even discuss a refund so I was out $158. Even a partial would have been helpful. I do realize you need 24 hours to cancel; however, when we got the call, we had to leave immediately. I just wish in my time of hardship, they could have helped a little.
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Don’t walk barefoot on the carpet.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

2/10 Terrible

mark

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Air dirty un helpful front desk
Stayed 3 nights in Jul 2025

8/10 Good

MYRA, Melbourne

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast wasn't that great. Small property. Staff did not seem overly eager to make you feel welcome.
Stayed 3 nights in Jul 2025

8/10 Good

Dwight

Travelled with family
Liked: Cleanliness, staff & service
Needs updated but a nice place to stay, quiet (unless airplanes fly over), very clean and friendly staff. I feel once they updated, the price might be worth it. Breakfast was very limited and the pictures and actual are very different. If You find a deal, it’s nice, I wouldn’t pay what the best western website and customer Service was giving!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Tember

Liked: Staff & service
Disliked: Cleanliness
As soon as we walked into the room there was a musty sour smell. Not sure if it was the AC unit or the bed linens or what. My daughter wouldn’t sleep under the covers; thankfully we had a blanket in the car.
Stayed 1 night in Jul 2025

2/10 Terrible

Janie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We did not stay. The first room looked very clean and had been freshly remodeled but it smelled very moldy and you could see the mold under there paint. Front desk was very nice and offered another room so we looked at it and it turned out to be worse. We all have allergies to mold and told the front desk we just couldn’t stay. Our reservation was canceled but we had to find a place to stay at 9:30 pm.
Stayed 3 nights in Jul 2025

6/10 Okay

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful breakfast!
Stayed 2 nights in Jun 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Charged us for a room, but the building was under renavation and a room was not provided.
Stayed 1 night in Jun 2025

8/10 Good

Alison

Business traveller
The front entry is under construction. Is unsafe and workers loud & noisy. Equipment was left on the sidewalk making it hazardous. Housekeeper was vacuuming at 4 pm on a Sunday on the hallway. Staff was on the phone cursing to a family member. Pretty ghetto for the price.
Front entry
Front entey
Front entry
Stayed 1 night in Jun 2025

6/10 Okay

Therese

Liked: Staff & service
Disliked: Property conditions & facilities
Staff nice but dead bolt not working and solution wasn’t great…pet friendly room on ground floor. No other similar rooms on top floor but not many cars in parking so wasn’t sure of truth. Strong musty smell in room. Besides smell, room was clean, bathroom clean and good shower, comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secure
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

best western Florence

Would have been nice if it was disclosed that it was being remodeled. If my reservation would have been cancellable I would not have stayed. Rom was nice and comfortable but had a cracked mirror in bath sheet had holes and room had an odor. Other tha INSTANT COFFEE, breakfast bar was good and had very good variety (better than most in area)
room mirror
one bed sheet
adding a facelift.
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The breakfast was the best we have ever had. Each morning there were so many choices of food and drinks. 10 stars for the breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tamara A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, soft pillows, nice front desk, felt comfortable. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
The bed was very comfortable. The breakfast was delicious.
Stayed 1 night in May 2025

6/10 Okay

Diana, Lowman

Stayed 1 night in Jun 2025