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El CozumeleƱo Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El CozumeleƱo Beach Resort - All Inclusive

Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Property video
Exterior
Reception
Premium Sky Top Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive
  • Pool

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ā€Ŗ7 min driveā€¬
  • Punta Langosta Pier
    ā€Ŗ8 min driveā€¬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ā€Ŗ8 min driveā€¬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.4 out of 10
Good
(16 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • All-inclusive
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4.0 out of 5, Very good, (1019)
The price is ā‚¬180
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About this property

El CozumeleƱo Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El CozumeleƱo Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El CozumeleƱo Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El CozumeleƱo Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 hot tubs
  • Indulge with manicures and pedicures, aromatherapy, or hot stone massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests have great things to say about the beach and the helpful staff
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El CozumeleƱo Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El CozumeleƱo Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La PĆ©rgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La PĆ©rgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El CozumeleƱo Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El CozumeleƱo Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El CozumeleƱo Beach Resort - All Inclusive Cozumel

El CozumeleƱo Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 316 out of 1131 reviews
Rating 8 - Good. 287 out of 1131 reviews
Rating 6 - Okay. 223 out of 1131 reviews
Rating 4 - Poor. 149 out of 1131 reviews
Rating 2 - Terrible. 156 out of 1131 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

monica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is amazing, but the rooms are in really poor condition. The staff works really hard. They are so nice. The buffet food is horrible but the restaurant options are amazing. You just have to make a reservation. The breakfast is really good in the restaurant as well without any reservation required, but avoid the buffet. The rooms are very worn down. The views were amazing from the balcony but the bathroom amenities not so good as the hairdryer was burnt and didnā€™t work , the bathroom sliding doors looked moldy. They need to upgrade the rooms definitely.
Stayed 6 nights in Mar 2025

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We enjoyed the pools.
Stayed 7 nights in Mar 2025

6/10 Okay

Kaiwen

Travelled with partner
Liked: Staff & service
Not in great condition and service was not as good as usual. Maybe time of year we went. I don't know. Disappointed though because we stayed there many years ago and it was Fantastic!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Mark Richard

Liked: Cleanliness, staff & service
A bit dated but location/service was amazing. We certainly were able to look over dated rooms.
Stayed 5 nights in Mar 2025

8/10 Good

Leanne

Liked: Amenities, property conditions & facilities
Quiet, peaceful and safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Betsabe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend el cozumeleƱo to stay! Beach area itā€™s fantastic, quiet.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory, Nephi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone here 5 times now, with and without kids and will return
Stayed 4 nights in Mar 2025

4/10 Poor

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All of the rooms have an incredible Oceanfron view, and the staff is very friendly and do their best. However, there are only two restaurants on the property. If you get in line at 7:45 AM each morning, you can eat at the a la carte one which is okay. You will eat most of your meals in "The Birdcage" outside. They have erected netting around the restaurant to keep the birds out, but they get in with minimal effort. The birds freely walk in, and eat from the open bowls of granola, coconut, bread, etc. They also peck on the utencils you will use to dish up your warm buffet options, and will keep you on guard of your meal at your table, and often land on your table and or plate. The only good food at the buffet is a taco or quesadilla prepared in front of you by the cook, however they use the same tongs to handle the raw meat that they cook with and load your plate. The free snorkel tour is quite nice, we did it three times. In my opinion, you work too hard to spend your vacation time here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Ben

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view from our balcony was spectacular. The grounds outside, pool, landscaping, etc. were very nice. The 1 restaurant for dinner was quite good. The buffet was below average for the Cancun/ Cozumel area. The first thing we noticed when we got to our room was no mini fridge. Weā€™ve NEVER been to any property in the area that didnā€™t have a mini fridge. Apparently itā€™s a huge upgrade $$ to get one. We had medicine that needed to be kept cold. They wanted $ 10 dollars a day to keep it cold for us. No ice machines. If you needed ice you had to talk the bartender into giving you some. Hot water or ANY water was hit and miss. We had two hot showers each the entire eight days. There was NO water on multiple occasions. The bed was the WORSE weā€™ve ever slept on. A few days later we were both still sore from sleeping on it. No phone in the room to order room to order room service or anything else. The ā€œfitness center ā€œ was a joke. If youā€™re looking for a comfortable room and decent food, this is not the place. We have been to the area many, many times. We will NOT be returning to this resort .
Stayed 8 nights in Mar 2025

6/10 Okay

Keri

Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Liked: Staff & service
Stayed 7 nights in Mar 2025

2/10 Terrible

Robbyn

Stayed 7 nights in Mar 2025

2/10 Terrible

Robbyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down property. Have stayed here before but it is horrible now. No hot water, faucets were coming off the sink, the towel rack fell out of the wall, toilet wasnā€™t working and the mattresses are 20 years old. Donā€™t get sucked in by the price. We will ONLY stay at the Westin next door from now on.

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service
Pros: the beach is very nice, easy to use snorkel equipment, staff were friendly. Cons: they advertise fitness room which is 2 terrible old ellipticals and some 3 pound weights. The food is pretty much the same thing everyday and not that good. The beds are tiny, maybe smaller than a full. Air conditioning in the room was loud and didnā€™t work well.
Stayed 5 nights in Mar 2025

2/10 Terrible

Ronit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the most horrible experiences Iā€™ve ever had at a vacation resort. The place is in desperate need of repair/renovation - very dated. Itā€™s was breaking apart at the seems the whole week we were there! Limited food choices (1 outdoor dining area/ 1 indoor), no entertainment, nothing to do!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay; the service is excellent. In my opinion, the beach is one of the best on the island. The food is very good and has great flavor. Cozumel Airport is less than 10 minutes away. Itā€™s also quite close to downtown, and I liked that there is transportation available outside the hotel at all times with very affordable prices. The only thing I donā€™t recommend is buying tour packages for any activity at the hotel; I paid twice as much as it actually costs, and the tour service was not very good. The tour included a fish ceviche, but we were given an onion salad instead. However, I definitely recommend the hotel. My family and I had an amazing time!
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Yes Iā€™d go again

The hotel was very clean and the ocean view from the room was amazing. The room was huge! Iā€™d say it is a little dated but that didnā€™t bother me at all. The bed and pillows were comfortable. They had a fabulous beach. The water was clear and calm and so many fish. The food was good too.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Stayed 7 nights in Mar 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location, snorkeling, ocean views,
Stayed 11 nights in Feb 2025

10/10 Excellent

Somer A

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean was amazing
Stayed 4 nights in Mar 2025

4/10 Poor

Philip

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The place was dated from the early 1980's (I think). It appeared to be built with speed in mind and on a budget. My sink taps only turn off if they were placed in a strategic location. The actual taps or pipes had a permanent leak and was a weak spray. Those were my main concerns. The person I was with told me that his room had at least one bug in it and he said it looked like a homeless person was living there. Also, the air conditioning was very loud. I turned it off for the quiet and the room was a great temperature in March. The food was nice. Unfortunately, we only stayed there for breakfast. The beach seemed nice and sandy. Everything else seemed reasonable or better than everage.
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Liked: Staff & service
Stayed 7 nights in Mar 2025

6/10 Okay

erik

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Xx
Stayed 7 nights in Mar 2025