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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Buffet
Exterior
Premium Sky Top Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪10 min drive‬
  • Place, Chankanaab National Park
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪9 min drive‬

Room options

View all photos for Garden View

Garden View

Garden View

  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

7.2 out of 10
Good
(10 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels
Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,316 reviews
The price is €183
includes taxes & fees
1 Apr - 2 Apr
Cozumel Hotel & Resort - All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools
  • Indulge with hot stone massages, facials, or aromatherapy at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from San Miguel Church and 9 minutes from Stingray Beach
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 001-007-002116/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 389 out of 1303 reviews
Rating 8 - Good. 309 out of 1303 reviews
Rating 6 - Okay. 270 out of 1303 reviews
Rating 4 - Poor. 158 out of 1303 reviews
Rating 2 - Terrible. 177 out of 1303 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tatum

Liked: Cleanliness
We absolutely love staying at the El Cozumeleño but this time it was different. The housekeeping service was the bare minimum. We had the sign on our outside of our doorknob
Stayed 7 nights in Dec 2025

2/10 Terrible

Anuleka

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They didn't offer any shuttles . Our room was very old room with a loud ac that didn't work. It was over 76 f in our room every day. No Internet. No phone. They didn't give us a different room and manager Julio offered 2 night gift voucher for off season but we declined . They checked ac issues and confirmed the they were going to put room into maintenance mode. We had room experience It was hot and 2 sleepless nights . Room also had drainage issues, no working Internet on the property no plugs in room for charging personal equipment. Nothing was good about the room except ocean view. The rooms we got were over 50 years old .
Stayed 2 nights in Dec 2025

2/10 Terrible

Ranam, West Bloomfield

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was so rude. The hotel room was run down
Stayed 1 night in Dec 2025

2/10 Terrible

Prasanth

Stayed 1 night in Dec 2025

8/10 Good

Samuel

Staff members were kind and helpful. Room was slightly musky smelling. Large room with no refrigerator seems odd but ok. But overall was good and pleasant place to stay.
Stayed 4 nights in Dec 2025

2/10 Terrible

Bowen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in the rooms. After several days, we had to ask them to clean our room. The rooms are in disrepair and even found some areas to be completely unsafe.
Stayed 4 nights in Dec 2025

8/10 Good

Jeffrey, lacrosse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, always courteous and pleasant. The cleaning staff was great also. The weather could have been better, lots of rain, but still a lot of sun.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jodi

Stayed 7 nights in Dec 2025

2/10 Terrible

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
The entire resort was horrible! Left 1hr after arriving
Stayed 4 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Enjoyed our family vacation! Can’t wait to return!
Stayed 5 nights in Dec 2025

8/10 Good

Michelle, Prince George

Travelled with partner
Liked: Staff & service, amenities
The view from the room was spectacular. The beach was beautiful and the snorkelling was amazing right at the beach. Friendly helpful staff. Awesome food. Room was spacious, but the bathroom needs updating.
Stayed 13 nights in Nov 2025

6/10 Okay

Cheryl D

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very courteous, helpful, and friendly. However, was disappointed that I wasn't told by the travel agency everything would not be available to us due to seasonal differences. I vacationed about a month earlier than usual. Also, twice, we ended up paying for cab fare we already paid for... One was the ride back to the hotel from a sunset cruise excursion, the other was to the airport to go home... Already paid way in advance for shuttle to and from airport. Not a happy camper. This was my 4th time in Cozumel, and 2nd time at El Cozumeleno Resort... I will probably not come back here, sorry to say.
Stayed 6 nights in Nov 2025

10/10 Excellent

Adriaan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just amazing. Did not meet one person working there that did not try and go above and beyond.
Stayed 21 nights in Nov 2025

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our 2 week vacations at El Cozumeleno. Swimming and snorkeling, and long walks along the beach are the main attractions for us. Food and drinks are fine also. They perfectly correspond to the price we pay. Service is very attentive and proactive, which we always motivated with small tips. Rooms are clean. The only disadvantage is the plumbing condition in bathrooms and showers. Faucets should have been replaced 10 years ago! But the water is still running and the faucets open and close (against all odds). We will most likely come back again. Simply because we do not know any other place on the island with such a nice beach.
At night
In the room
Jew from the pier
At the beach area
Stayed 18 nights in Nov 2025

8/10 Good

Yoazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is very helpful and friendly, the facilities are older but in decent condition, the bed was plenty hard. The snorkeling right off the beach is incredible, with lots of fish. Overall highly recommended
Stayed 17 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Aug 2025

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent chef creation at the La Veranda restaurant,
Stayed 5 nights in Nov 2025

4/10 Poor

Cathy

Business traveller
Disliked: Property conditions & facilities
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dumpy hotel should be ashamed that you sell rooms for them. terrible food, terrible room over noise fan, emergency stairs falling apart, no entertainment
Stayed 1 night in Nov 2025

2/10 Terrible

Magali

Stayed 5 nights in Nov 2025

8/10 Good

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good amenities and location, overall. Did not like the water front with too many sea weeds.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
Stayed 7 nights in Nov 2025

10/10 Excellent

Heather Louise

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our happy place!
Stayed 7 nights in Oct 2025

10/10 Excellent

Dora Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 7 nights in Nov 2025