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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Premium Sky Top Room
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Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪9 min drive‬
  • Place, Chankanaab National Park
    ‪18 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Garden View

Garden View

Garden View

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

7.2 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Front of property
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  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,000 reviews
The price is €296
includes taxes & fees
5 Jan - 6 Jan 2026
Grand Park Royal Cozumel - All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools
  • Indulge with hot stone massages, facials, or manicures and pedicures at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests have great things to say about the clean accommodations and the beach
  • 7 minutes by car from San Miguel Church and 9 minutes from Stingray Beach
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 391 out of 1262 reviews
Rating 8 - Good. 300 out of 1262 reviews
Rating 6 - Okay. 250 out of 1262 reviews
Rating 4 - Poor. 153 out of 1262 reviews
Rating 2 - Terrible. 168 out of 1262 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

LOIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great staff
Stayed 7 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service

Soggy dining.

Staff were very friendly. Hotel becoming very dated and in need of urgent repair, especially in the casual dining area, where rain ingress caused flooding. It rained on a daily basis and staff worked hard to keep the area serviceable.
Stayed 6 nights in Sep 2025

8/10 Good

Rebecca

Stayed 6 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy satisfactoria!

Mi marido y yo elegimos El Cozumeleño para un viaje con el propósito de renovar energías, y no pudimos haber tomado una mejor decisión. Desde el primer momento la atención del personal fue impecable: siempre amables, atentos y con una sonrisa, lo que hizo que nuestra estadía fuera aún más especial. La comida es otro punto fuerte; cada platillo estuvo delicioso, con gran variedad y calidad, realmente supera las expectativas. La playa del hotel es hermosa, de aguas cristalinas y tranquilas, ideal para disfrutar y relajarse. Además, la diversidad de peces es sorprendente, lo que la convierte en un lugar perfecto para hacer snorkel sin necesidad de alejarse demasiado. El hotel no es de lujo, se nota que tiene sus años, pero eso no le quita encanto ni comodidad: cuenta con todo lo necesario para pasar unas vacaciones inolvidables. El ambiente es muy tranquilo, ideal para descansar y reconectarse. En resumen, un lugar con excelente comida, una playa espectacular y un equipo humano que hace sentir a los huéspedes como en casa. Sin dudas, volveríamos.
Stayed 3 nights in Sep 2025

8/10 Good

Kelsey P

Travelled with group
Liked: Cleanliness, staff & service
They need to upgrade the rooms and bathrooms. They also need little bit softer beds. The view from our room on the 5th floor was perfect. We loved having Paulino and Eyahir being our servers and making our stay comfortable. I could recommend not going in September because it rained alllll theee timeeee 😭 and they didn’t have as much stuff available as they do in the summer or December and january
Stayed 6 nights in Sep 2025

10/10 Excellent

Carlos Ortega

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay on the 4th floor and we had an amazing view. Staff very friendly. Server Manuel is the best!
Stayed 11 nights in Sep 2025

8/10 Good

Kenneth Carl

Liked: Cleanliness, staff & service
Great vacation, we will return in May as we have always
Stayed 28 nights in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2025

8/10 Good

Tia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. I truly enjoyed my weekend getaway
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We absolutely loved our stay here. The beach was wonderful and so many fish you can see while snorkeling. The staff is wonderful and so very nice, they definitely make sure you are taken care of. The food is great, German and Roger will get you taken care of at the buffet. Fatima at the front desk is very nice, and if it’s too hot in your room, they will put a fan in your room for you. We loved it at El Cozumeleño. Cant wait to be back in December.
Stayed 7 nights in Aug 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing!! Towels are clean but old. I always spend a great time there!! I would be back in my next trip in the area!!
Stayed 3 nights in Sep 2025

2/10 Terrible

Leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Rebecca, Converse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
Stayed 6 nights in Aug 2025

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Guillermo Alejandro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Falta de mantenimiento Falta reparación a construcción deteriorado en gral Baños viejos Bufet pobre o no respetan el menú Playa con mucho sargazo
Stayed 4 nights in Aug 2025

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was super accommodating and very courteous. The food wasnt as good as it was 10 years ago when we stayed there. However you could always get fresh tacos, quesadillas, nachos, omelettes, bacon and pizza. We love the beach access and snorkeling off of the pier. The hotel just needs some TLC and upgrades. We met a couple who stays there for 2 months out of the year and said the owner is in the process of makong upgrades. We wpupd stay there again becaise of the staff
Stayed 4 nights in Aug 2025

10/10 Excellent

TAMMY L, CEMENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

TAMMY L, CEMENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their property was really nice and they were doing some repairs which is nice because they’re working on the upkeep. Our room was good and cold. The only thing I would say is maybe a touch dark. But I like to read so I like a bedside lamp at each side of the bed, but that was no big deal. The beach was nice and clean w very little seaweed and they had guacamole every time I asked
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 7 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and family oriented. All staff members were kind and professional. The air conditioning is slightly sub-optimal in the rooms.
Stayed 3 nights in Aug 2025

2/10 Terrible

Shannon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I’ve been traveling to Mexico for a long time and have never had an incident occur before like at this property. Discrimination to the point of being unserved and waited hours for check in even though the resort was quite sleepy compared to others. My daughter and I sat at a restaurant for an entire hour and watched others that came in after us being served. After complaining to management they appeared to take our complaint seriously and put us in another reservation only restaurant. However, some time in between our complaint and dining in another restaurant someone was in our room even though the do not disturb sign was on the door. They left a washcloth on the night stand, no cleaning was done so unsure why except to think it’s because they knew we were in the restaurant being interrogated about our complaint. I say interrogated because multiple staff came by wanting to know the situation even though it had already been discussed. We were so uncomfortable after all of this (mind you the questions went on for over an hour) and after noticing someone had been in the room we felt targeted for speaking up that we decided to leave. The manager with a name similar to Julietta said we would be charged for two nights (only stayed one but this was nearing evening of second night) and then a penalty of one more night. However after leaving they have retracted and are refusing to refund. We had to find another hotel and get a taxi. It was all a very unnerving event.
Stayed 6 nights in Aug 2025

4/10 Poor

Diana Iampieri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.
Special dinner at the veranda
The plate the captain at the veranda gave us to take back to our room
More food we took to go to our room
Stayed 7 nights in Aug 2025

10/10 Excellent

Renato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful beach in the world!!!
Stayed 5 nights in Aug 2025