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Hotel Puerto Libre Cozumel

3.5 star property
VIP Access

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Photo gallery for Hotel Puerto Libre Cozumel

Front of property
Property video
Deluxe Room, 1 King Bed, Non Smoking, Ocean View
Deluxe Room
Outdoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle 8 Norte #399, Colonia Centro, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪2 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪6 min walk‬
  • Place, San Miguel Church
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Ocean View

Minibar, in-room safe, individually decorated, desk

Standard Room, 2 Double Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for STANDARD DOUBLE ROOM SNACKBAR VIEW

STANDARD DOUBLE ROOM SNACKBAR VIEW

STANDARD DOUBLE ROOM SNACKBAR VIEW

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Partial Ocean View

Standard Room, 1 King Bed, Non Smoking, Partial Ocean View

Standard Room, 1 King Bed, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Partial sea view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, individually decorated, desk

Superior Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Ocean View

Superior Room, 2 Double Beds, Non Smoking, Ocean View

Superior Room, 2 Double Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Puerto Libre Cozumel

An outdoor pool, a poolside bar, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, dry cleaning, and tour/ticket assistance. Housekeeping is available on request.
Hotel Puerto Libre Cozumel offers 26 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Puerto Libre Cozumel. During your stay, you're just a quick walk from Cozumel Maritime Terminal. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Los Cinco Soles and Cozumel Museum
Hotel Puerto Libre Cozumel offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Hotel Puerto Libre Cozumel also features concierge services, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3.5-star Cozumel hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Puerto Libre Cozumel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 001-007-007204
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puerto Libre
Puerto Libre Cozumel Cozumel
Puerto Libre by DOT Boutique
Hotel Puerto Libre Cozumel Hotel
Hotel Puerto Libre Cozumel Cozumel
Hotel Puerto Libre Cozumel Hotel Cozumel

Hotel Puerto Libre Cozumel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 359 reviews
Rating 8 - Good. 50 out of 359 reviews
Rating 6 - Okay. 14 out of 359 reviews
Rating 4 - Poor. 7 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel, including our room, was very clean. The staff were all incredible and friendly. Our only complaint is that the bar/restaurant was only open until 1pm and it doesn’t show that online.
Stayed 5 nights in Dec 2025

8/10 Good

Larry

Stayed 4 nights in Dec 2025

6/10 Okay

Flora

Travelled with group
Liked: Cleanliness, property conditions & facilities
Puerto Libre is in a great location, quite clean, and very reasonably priced. Overall, the property itself was a pleasant place to stay. Unfortunately, I had a concerning experience related to luggage storage and staff conduct. After checking out, I needed to store my suitcase, which contained my passport and laptop. The hotel’s luggage storage area was unlocked and easily accessible from the public street, so I did not feel comfortable leaving these items there. Instead, I arranged to store my suitcase in a friend’s locked guest room; she was staying at the hotel for an additional night. Later in the day, when I attempted to briefly go upstairs to retrieve my own suitcase, front desk staff raised their voice at me and refused access. No escort or staff assistance was offered. As a result, I was denied access to my passport in a foreign country, despite having chosen a secure and reasonable storage option. What made this especially confusing was that I was able to enter the hotel snack bar and purchase a drink after checkout without any problem. I understand hotels may have policies around guest access after checkout, but the combination of unsecured luggage storage, refusal to offer a reasonable alternative, and aggressive staff behavior was stressful and disappointing. Travelers who need to store luggage or are carrying important documents should be aware.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the room very much and will stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view from the balcony 209 was directly over the concrete roof above the breakfast restaurant. I did go to the front desk immediately to voice my displeasure but was told there was nothing else available until Saturday. Having to move 3 days later was inconvenient on a 7 day trip so I declined the offer. Nothing else was offered to make me feel heard. I would make sure not to get 208 or 209, which both have an awful view. Otherwise, the hotel was clean. The placement of the sun loungers in the middle of the dining area is awkward. Not much can be done easily as the stairs to the pool are on the wrong side, poor design.
Stayed 7 nights in Dec 2025

10/10 Excellent

Shetye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the deluxe room and the views were just amazing. Room was clean and huge. The staff was so incredibly nice and it was great to have parking underneath. Would stay again for sure.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view room
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristie and Leo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay !! Bed comfy! Good Wifi! Beautiful view! So happy with my stay! Thank you for everything!
Stayed 7 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
My guest is very happy with the room and of course the bottle of sparking wine waiting for her. Thank you again, Puerto Libre for taking such good care of my friend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, room size, view
Stayed 3 nights in Dec 2025

10/10 Excellent

David, Fort Worth

Stayed 1 night in Nov 2025

10/10 Excellent

robin

Staff was amazing throughout the stay. Room was waonderful. Service was always great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cliff

Stayed 7 nights in Nov 2025

6/10 Okay

Doug

Stayed 1 night in Nov 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near city center
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Stayed 5 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Best deal on the Malecon. 10 out of 10. Every room has an excellent view. I extended my stay in Cozumel partially due to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
180 degree view of Ocean and malecon. 2 balconys. Corner room. Easy walk from ferrys. Easy walk to everything. 10 of 10!!!
From one of the balconys
View from the other balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Nickolas George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely deluxe room with nice ocean view. Friendly and attentive front desk and housekeeping staff. The only negative for us was the noisy late evenings with people and cars rolling by with thumping music along the Malecon until late into the night which is by no means the fault of this lovely property.
Stayed 14 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Toshiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Randall

Liked: Cleanliness
The ceiling above my room was very noisy and woke me up and disturbed my sleep. Maybe high winds caused the building to make the noise. Otherwise it was a great experience with a view of the ocean. With the balcony door open, you could hear the ocean waves.
Stayed 1 night in Nov 2025

10/10 Excellent

jill, brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge, Coral Gables

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless views, cold ac, attentive staff 24/7. Beautiful establishment. I cant count on one hand how many times ive stayed here, and i will continue to stay here. Hotel Puerto Libre is my home away from home.
Stayed 4 nights in Oct 2025