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Hotel B Cozumel

4.0 star property
VIP Access

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Photo gallery for Hotel B Cozumel

Outdoor pool, pool umbrellas, pool loungers
Upgrade to B Unique Adults Only
Couples treatment room(s), hot tub, aromatherapy, hot stone massages
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

View in a map
Playa San Juan km 2.5 Highway, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪22 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪24 min drive‬
  • Place, Punta Langosta Pier
    ‪26 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Jungle View Room

1 bedroom, in-room safe, individually decorated, individually furnished

Jungle View Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Room

Ocean Front Room

Ocean Front Room

8.2 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle View, 1 Double Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Jungle View, 1 Double Bed

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upgrade to B Unique Adults Only

Upgrade to B Unique Adults Only

Upgrade to B Unique Adults Only

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel B Cozumel

Beach hotel with 2 restaurants and a full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel B Cozumel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Hotel B Cozumel offers 46 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Heel has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel B Cozumel. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine with ocean views at Xulha, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, massages, or body scrubs at Spa Heel
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals and yoga classes
  • 3.2 mi (5.1 km) from Punta Langosta Pier and 17.8 mi (28.6 km) from El Cedral
  • Dogs welcome for a fee (restrictions apply)
Hotel B Cozumel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel B Cozumel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cozumel hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7 AM to 11 AM.
Xulha - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Looch - Overlooking the ocean, this fine-dining restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 11 AM
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Looch
  • Xulha

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Scuba diving
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 525 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 525 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

B Cozumel
B Cozumel Hotel
B Hotel Cozumel
Cozumel B
Cozumel B Hotel
Cozumel Hotel B
Hotel B
Hotel B Cozumel
Hotel Fontan Cozumel Dive
Hotel B Cozumel Hotel
Hotel B Cozumel Cozumel
Hotel B Cozumel Hotel Cozumel

Reviews

Hotel B Cozumel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

10/10 Excellent

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view was spectacular. Staff was always available.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lacey, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Craig, Round Rock

Travelled with partner
Disliked: Property conditions & facilities
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Stayed 4 nights in Jul 2025

8/10 Good

Branden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great time just need to fix the leaks in the ceilings and hotter water.
Stayed 4 nights in Jul 2025

2/10 Terrible

Janiesse

Stayed 2 nights in Apr 2025

10/10 Excellent

LAURETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch customer service!!!

Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
Stayed 1 night in Jul 2025

10/10 Excellent

LUIZ

Stayed 4 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, very calm and great to lay down on the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald Sutton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.
Stayed 6 nights in May 2025

2/10 Terrible

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud mysic at night. We had to try to sleep through two nights of this. No steps to get in or out of pool.
Stayed 7 nights in May 2025

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It is so beautiful and the snorkeling and beach area are unparalleled! We were not told though that the cold water had been turned off and when our daughter was in the shower it started warm then got really hot and scalded her as she was trying to rinse out her hair. When we told the front desk they were barely apologetic. We were also not told that we had to put the card in a slot in order for (some) of the lights to work. The next day the hot water was turned off and the cold was on and we had to use cold water to shower- again the staff seemed to not care at all when we told them at the front desk.
Stayed 1 night in May 2025

10/10 Excellent

Constance, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
Stayed 6 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities

Thank you

Marco and David were very nice and friendly. All the rest of the staff were very kind too.
Stayed 2 nights in Apr 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice. We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Lacey

Stayed 5 nights in Mar 2025

10/10 Excellent

Dorothée

Stayed 14 nights in Mar 2025

10/10 Excellent

Melodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Snorkeling is great. Restaurants are very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
Stayed 10 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating. My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
Stayed 6 nights in Mar 2025

8/10 Good

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They did not have the room we booked so the put us in another inferior room and gave us a free massage in compensation. When I looked later I saw that this was still not enough to make up the difference in rates. Then at around ten pm a group of their security personal invaded the room next door. They were incredibly loud and it was actually a very frightening experience. The lock to our door fell off. It took over half an hour for management to get them to be quiet and fix the lock. The last thing we needed after a long day of travel. The night manager said she would make it up to us, but they didn’t do anything. After that experience e we did move to a new room, the level we had paid for, the next day and enjoyed the rest of our stay. The day desk manager, I can’t remember her name, was very kind and helpful. The resort was beautiful and we very much enjoyed watching the sunsets from the pool.
Stayed 3 nights in Mar 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
Stayed 3 nights in Mar 2025

10/10 Excellent

Willow

Stayed 1 night in Mar 2025

6/10 Okay

daniel

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel B offers good rooms with great views and really good snorkeling right there. We loved it!
Stayed 4 nights in Mar 2025