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Illa Cozumel

3.0 star property

Choose dates to view prices

Photo gallery for Illa Cozumel

Outdoor pool
Shower, free toiletries, hair dryer, shampoo
Signature Double Room, 1 King Bed | View from room
Outdoor pool
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Centro, Cozumel, QROO, 77600
  • San Miguel Church
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪6 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪2 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Courtyard View

Classic Double Room, 1 Queen Bed, Courtyard View | Terrace/patio

Classic Double Room, 1 Queen Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed | View from room

Signature Double Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Illa Cozumel

Hotel in Cozumel with free breakfast and an outdoor pool
Along with an outdoor pool, this hotel has a microwave in a common area and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Illa Cozumel offers 19 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Illa Cozumel, you're just a quick walk from San Miguel Church. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a shared microwave and a water dispenser
  • Steps from San Miguel Church and 4 minutes by foot from Central Plaza
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Illa Cozumel also features an outdoor pool, a microwave in a common area, and a water dispenser. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cozumel hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Illa Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.
Stayed 9 nights in Mar 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
Stayed 6 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, close to everything
Stayed 8 nights in Feb 2025

10/10 Excellent

Corrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation. Thanks again Diego! You are awesome!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andreas, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that the property is secured. Not anyone can just walk in. Rooms were decent. Quiet area. Easy walk to get to our favorite bars.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Stayed 9 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and no issues. Walkable to everything!
Stayed 8 nights in Jan 2025

2/10 Terrible

Denisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

German

Stayed 3 nights in Jan 2025

10/10 Excellent

Mystique

Stayed 1 night in Jan 2025

10/10 Excellent

Roland, North Plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but they have a shortage of towels not a big thing, but it was hard to get one and they took the one I have… Other than that great location, easy to walk to lotta places very cozy
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Stayed 1 night in Jan 2025

10/10 Excellent

yian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle J

Liked: Cleanliness
Stayed 5 nights in Dec 2024

2/10 Terrible

Liz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason i am giving this hotel 1 star reviews is i because they did not allow us to stay here. i booked this hotel last min in cozumel after finishing a water tour and having dinner, we decided to stay 1 might in cozumel because our oroginal stay was i akumal. Due to being in a water tour we did not have my passport on is and my husband was the only one that had physical card id. They didnt allow us to check in. From the get go the front staff was not friendly. Expedia did not have this policy easily visible and illia does not have it posted on their website. And its not logical to expect customers to carry their passports with them if they just got off a boat tour and its last min onlh booking for 1 night. So i basically paid for a room and wasnt able to check in. We had to lay another hotel room that had no issues booking us just with my husbands id and they did not refund us the money we paid.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Bao Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gem in Cozumel

Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024