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Zel Cozumel

4.0 star property

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Photo gallery for Zel Cozumel

A beachside resort with a thatched-roof structure, outdoor seating, and a view of the ocean.
Property video
A hotel room with a bed, a desk, a chair, and a television.
An aerial view of a resort with a swimming pool, beach, and lounge area.
A spacious room with a large window offering a view of a beach and pool, a comfortable seating area with a sofa and chairs, and a small table with a vase of flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Chankanaab National Park
    ‪26 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪27 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Melia Ocean View

A hotel room with a large bed, a desk with a chair, a small table, and a sofa. There is a view of the ocean and palm trees through large windows.

Melia Ocean View

8.8 out of 10
Excellent
(95 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Level Royal Suite

A hotel room with a large bed, a desk, a chair, and a view of the beach.

The Level Royal Suite

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Grand Premium

A modern hotel room with a large bed, a sofa, a coffee table, and a balcony with a view of the sea.

The Level Grand Premium

9.0 out of 10
Wonderful
(51 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front

A hotel room with a large bed, a desk, a chair, a television, and a view of the ocean.

Junior Suite Ocean Front

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Oceanfront

A hotel room with a bed, a desk, a chair, and a television.

Premium Suite, 1 Bedroom, Oceanfront

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view of greenery.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

A bathroom with a large mirror, a white sink, and a towel rack.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, minibar, in-room safe, desk

Room

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for The Level Family Junior Suite

A hotel room with a bed, a desk with a coffee maker, a chair, a TV, and a view of greenery through the window.

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Melia Garden View

A hotel room with a bed, a desk with a coffee maker, a chair, and a view of a pool and garden.

Melia Garden View

8.6 out of 10
Excellent
(88 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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Exterior
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  • All-inclusive
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 1,012 reviews
The price is €207
includes taxes & fees
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About this property

Zel Cozumel

Spend the day relaxing at the beach, practicing your swing on Zel Cozumel's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Zel Cozumel offers 209 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court, a 24-hour health club, and in-room fitness. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa. The spa is open daily.
Zel Cozumel's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Playa San Juan. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine with ocean views at Caramba, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include free babysitting, a kid's club, and a porter
  • Onsite recreation includes a golf course, an outdoor tennis court, and a 24-hour gym
  • Guests have great things to say about the pool and the clean accommodations
  • 7 minutes by car from Museo de la Isla de Cozumel and 8 minutes from San Miguel Church
  • Free airport shuttle service
Zel Cozumel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zel Cozumel offers its guests a full-service spa, a golf course, and an outdoor tennis court. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a 24-hour health club, and spa services are also featured at the family-friendly Zel Cozumel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Cozumel property is smoke free.

Caramba - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine. Open daily.
Volcán - Onsite restaurant. Open daily.
Parda Beach - This bar overlooks the ocean. Open daily.
Swim Up Bar - This bar is located on the beach. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Miniature golf
Paintball
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caramba
  • Parda Beach
  • Swim Up Bar
  • Volcán

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • On the beach

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Zel Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1065 reviews
Rating 8 - Good. 272 out of 1065 reviews
Rating 6 - Okay. 129 out of 1065 reviews
Rating 4 - Poor. 47 out of 1065 reviews
Rating 2 - Terrible. 24 out of 1065 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marylisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bright room, great staff, great food, lovely beach and pool area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds with great pillows and linens, spacious resort, plenty of dining options, great food,and wonderful staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with wonderful people in a very beautiful spot. We enjoyed it immensely.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay! Fish house was the best meal ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place!! We will be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth time here and I’m still impressed with the great service and facilities the staff c
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site on ocean.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Guy-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Drake Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar stocked, rooms air conditioned and room was very clean. Staff were excellent the entire stay (s/o Oscar our concierge). Would definitely return.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

ipek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, old and musty, moldy building, nice pool and bar area.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Bruce

Great staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic and make your stay seamless. Beautifully decorated and immaculate beaches.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kris Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very pleasant and accommodating. Check in was easy. Beach area is beautiful!
View from our Garden View room.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good and Geraldo was fantastic went out of his way to help us what a joy ! But but he was not alone so many nice people great property
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay with our family and once again, nothing but good things to say about this resort. The location, grounds, staff and food are all amazing and we will definitely be visiting again in future.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Colton

Very clean room and AC in the rooms were cool. The AC in the buffet and lobby was mixed but overall good. Specific staff shoutout to Guadalupe, Lupe, and Angela from the buffet. They were FANTASTIC and very attentive during the time we stayed. The next staff on the property by far!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, service was excellent and the food was delicious.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Cynthia Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. They had plenty of Gluten Free options for me. Staff was extremely nice, friendly and helpful. We want to go back & bring the rest of the family!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay at Melia. We love it! Feels like home.
Stayed 10 nights in Mar 2026