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Penthouse Elementos Cozumel Torre Fuego

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Pool
Property grounds
3 bedrooms, WiFi, bed sheets
Living area
Private kitchen

Reviews

2.0 out of 10

Entire apartment

3 bedrooms2 bathrooms

Popular amenities

  • Washing machine
  • Dryer
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cozumel, QROO
  • Place, Playa San Juan
    ‪4 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪11 min drive‬
  • Place, San Francisco Beach
    ‪34 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪13 min drive‬

Room options

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The price is €131
includes taxes & fees
20 Mar - 21 Mar
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Penthouse Elementos Cozumel Torre Fuego

A fitness center and laundry facilities are available at this apartment building. The apartment features 2 bathrooms and a washing machine, plus a hair dryer and a shower.
Guest accommodations at this apartment offer air conditioning. Bathrooms include showers and hair dryers.
Recreational amenities at the apartment include a fitness center.
During your stay at this apartment building, you'll be within walking distance of Playa San Juan. Features include a gym and laundry facilities. The apartment offers 2 bathrooms and a washer.
  • Air-conditioned apartment with washing machine, 2 bathrooms, and shower
  • Amenities include laundry facilities
  • Onsite recreation includes a gym
  • 10 minutes by car from Cozumel Maritime Terminal and 7 minutes from Playa San Juan
This apartment offers its guests a fitness center and laundry facilities. The front desk is open around the clock.

Smoking is allowed in designated areas at this Cozumel apartment.

Property amenities

Internet

  • Available in the apartment: WiFi

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • One pet total

Suitability/Accessibility

  • Designated smoking areas

Things to do

  • Gym

Safety features

  • No carbon monoxide detector (host has indicated there is no carbon monoxide detector on the property but there are gas appliances; consider bringing a portable detector)
  • No smoke detector (host has indicated there is no smoke detector on the property)

Policies

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is no carbon monoxide detector on the property but there are gas appliances; consider bringing a portable detector with you on the trip
Host has indicated there is no smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account which will enable you to manage your booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Penthouse Elementos Cozumel Torre Fuego Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

Reviews

2/10 Terrible

Nicole

Travelled with family and small children
We didn’t even stay there. The host was unresponsive and we were stranded in a different country not know what to do. I called Vrbo and they tried to reach her but couldn’t. They reimbursed me my money but I did not get that for 5-7 business days and then they expected me to turn around and get another hotel they said they would also reimburse. That’s nice and all but I didn’t have the money to drop another $1000 to stay someplace else while I wait for the reimbursement to come. I had my four year old daughter tired and freaking out because we are just sitting in a park trying to find a place to stay. There were 7 of us it’s not that easy to just find a place and at 11pm at night. It was crazy! Do not stay here!!!! Should have listened to the other review. She said host was slow to respond but she at least responded. It’s new so I thought she was just getting the hang of things but obviously not.
Stayed 3 nights in Dec 2025

2/10 Terrible

Higdon U.

BEWARE OF MANAGER AND UTILITIES

We stayed at this property a couple of months ago and had issues with the manager on checkin. We were not able to access the property until multiple requests. It was late, we were tired and she could not give us good information as to how to get into the property. During that stay a man entered the unit without notice alarming my 12 year old daughter. Bianca was very apologetic. It is a beautiful property and was new so I figured she was getting used to customer service. We tried again in July. Bianca is the managers name. I whatsapped her and texted her i was coming again with family the day before our stay. I had broken my phone on the day of checkin so I texted her on another phone. I told her who I was and that I needed the code to get in. It was ten o clock at night before she answered me and gave me the code. IT IS THE SAME CODE AS TWO MONTHS AGO. SO MUCH FOR SECURITY. It goes downhill from here. We lost power on multiple occasions. One time was CFE issue changing from them to the current owners. The others we had to call over and over again to find out why? We reset the breakers inside the unit to no avail. NO hairdryers being used, no clothes driers nothing. I could not figure out what to do and as usual Bianca was not helpful. Someone came by and showed me the main breaker outside. Did I mention one of the nights no water? Eight people, three toilets... cold showers! BAD STAY!!! A credit promised and not given... DONT STAY HERE! They just want your money
Stayed 5 nights in Jul 2025