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The Westin Cozumel

4.5 star property

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Photo gallery for The Westin Cozumel

Relax on the beach with sun loungers and palm trees surrounding a serene beach setting.
Experience a sophisticated lobby with a geometric patterned wall, central column, and comfortable seating areas.
Enjoy ocean views from the comfort of your room, featuring a large mirror, a vanity with a sink, and a bed with a stylish accent.
Dine on the oceanfront with a tranquil view.
Relax by the pool surrounded by palm trees and a serene ocean view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Balcony

Enjoy ocean views from the balcony, featuring two beds with crisp linens, a ceiling fan, and a dining area.

Classic Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Balcony

Comfortable bed positioned centrally, flanked by a wardrobe and panel wall.

Classic Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(27 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Oceanfront

Enjoy an outdoor space with a deck and pool, and take in the ocean views from the comfort of your room.

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Oceanfront

Relax on the deck with a pool and lounge chair, surrounded by palm trees and ocean views.

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

  • 82 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Relax in this stylish room with a large flat-screen TV, comfortable sofa, and dining area.

Presidential Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 122 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Relax in this serene hotel room with a large bed, sofa, and stunning sea views.

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Relax in this stylish room with a large flat-screen TV, comfortable sofa, and dining area.

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Enjoy ocean views from the large window in this stylish room with two single beds and a desk area.

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

Relax in this spacious room with a large bed, ceiling fan, and ocean views through large windows.

Junior Suite, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Ocean View

Relax in this serene bedroom with a large bed, flat-screen TV, and comfortable seating area.

Classic Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (1003)
The price is €554
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includes taxes & fees
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About this property

The Westin Cozumel

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at The Westin Cozumel's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Westin Cozumel offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Westin Cozumel's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy local and international cuisine at Cuzamil, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, massages, or body treatments at Zazil
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 6 minutes by car from Benito Juarez Park and 6 minutes from Punta Langosta Pier
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Some rates at The Westin Cozumel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury The Westin Cozumel. Free self parking is available.

This 4.5-star Cozumel resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (51 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 768 reviews
Rating 8 - Good. 163 out of 768 reviews
Rating 6 - Okay. 78 out of 768 reviews
Rating 4 - Poor. 35 out of 768 reviews
Rating 2 - Terrible. 40 out of 768 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, food was great, rooms were very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

BENITO, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just private and we felt safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful.,
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacqueline michele, henderson

Liked: Cleanliness, staff & service
We love the Westin Cozumel. We go every year and absolutely enjoy it every single time. Thanks for always treating us like family.
Stayed 7 nights in Apr 2025

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
Stayed 5 nights in Apr 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, amenities
All wonderful stafd was very kind and friendly, food not that good, in the restaurant but buffet breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Stayed 9 nights in Apr 2025

8/10 Good

Attilio

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time , hotel staff it’s absolutely fantastic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Julie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfection - as always
Stayed 5 nights in Apr 2025

10/10 Excellent

Courtenay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and snorkeling was amazing. The restaurant that sits over the water has amazing dinner.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, rooms and food were fantastic!!
Stayed 1 night in Apr 2025

10/10 Excellent

arend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamerson Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is exceptionally focused on taking care of their guests.
Stayed 9 nights in Apr 2025

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen and the ladies at the breakfast restaurant were great. It should have a lifeguard though. There is a strong current in front of the hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Saw dolphins in the distance! Food and hotel is lovely. But the staff was truly exceptional!
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda Leigh

Travelled with partner
Liked: Cleanliness
The only thing we did not like about the Westin is the food. Very underwhelmed. The menu was not good at all. In fact, we decided to go out to eat, even though we already had all inclusive. Restaurants across the street were 100 times better
Stayed 4 nights in Feb 2025

6/10 Okay

Terra

Travelled with group
Liked: Cleanliness, staff & service
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.