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Villas El Encanto Cozumel

3.0 star property

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Photo gallery for Villas El Encanto Cozumel

Villa Room (Shared Kitchen) | Terrace/patio
Family Cabin, 1 Bedroom
Villa Room (Shared Kitchen) | Living room
Family Cabin, 1 Bedroom
2 outdoor pools, open 9:00 AM to 10:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Room

Basic Room | Bathroom

Basic Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Private Kitchen)

Apartment, 1 Bedroom (Private Kitchen)

Apartment, 1 Bedroom (Private Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Cabin, 1 Bedroom

Family Cabin, 1 Bedroom

Family Cabin, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Villa Room (Shared Kitchen)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa Room (Shared Kitchen)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite (Shared Kitchen)

Suite (Shared Kitchen)

Suite (Shared Kitchen)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | View from room

Deluxe Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 1 Bedroom, Kitchen 2 Tanks Dive Trip Included

  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Villas El Encanto Cozumel

Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and massage/treatment rooms are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Villas El Encanto Cozumel offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Cozumel hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blissdayspa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Villas El Encanto Cozumel. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, body wraps, or facials at Blissdayspa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • 8 minutes by foot from Palacio Municipal and a 2-minute drive from Stingray Beach
  • Beach shuttle service available for a fee
Villas El Encanto Cozumel offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Villas El Encanto Cozumel. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cozumel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Tax ID - MAOA03056810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Villas El Encanto Cozumel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto
El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel
Villas El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel Cozumel

Reviews

Villas El Encanto Cozumel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 262 reviews
Rating 8 - Good. 26 out of 262 reviews
Rating 6 - Okay. 8 out of 262 reviews
Rating 4 - Poor. 4 out of 262 reviews
Rating 2 - Terrible. 2 out of 262 reviews

Reviews

10/10 Excellent

Zane, Midlothian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy, the property is super cute and feels super safe inside. It’s outside the party area which we love so there peace and quiet! We will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil property grounds. Staff were all very friendly and accommodating. Well kept pools, shared kitchen available for use and filtered drinking water in family cabin. Loved the dogs on property as well. Walkable neighborhood close to grocery store and about half a mile to bakery and other shops.
Stayed 9 nights in May 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard and grounds were a magical, lush and creative landscape. It was so tranquil especially in the evening with the pretty lighting and the large comfy hammock. It belies the outward appearance of the building (which is clean, bright and colourful). We were pleasantly surprised and as a bonus in May, we had it all to ourselves. No TV in the room, and we didn't miss it lol.
Stayed 1 night in May 2025

8/10 Good

Patrizia M

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 1 night in May 2025

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks at an all inclusive, we enjoyed the quiet and relaxing stay at this villa.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, and serene environment. Staff also very friendly and welcoming.
Stayed 2 nights in Dec 2024

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little spot with nice welcoming hosts. We hadn’t noticed there was no TV in the unit, which would have been nice to unwind to, but that was our mistake. The only other issue was there was only one Key, which opens and closes the entry gate so you need to be together to come and go. The key to the unit also is needed to lock from the inside which I’ve never seen before. My Girlfriend went out to get groceries and when I woke up from my nap I was literally locked inside the unit without a key and no way to get out! Seems like a dangerous design especially if you have kids etc. Having said that, lovely place and nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and jungle like yard with birds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful tropical paradise in Cozumel

We Absolutely loved this hidden gem. Only a 15 min walk into the heart of town. 5 min to the grocery to pick up all your provisions. The rooms are set in the most beautiful, lush gardens. Two perfect dipping pools to cool off after a hot day in the Mexican sun. If you want to rent a jeep there is parking available in the gated compound. If you love dogs they have 6 rescues that roam the property. We fell in love with them all. It really feels like home here. All the staff are amazing and kind. We loved it so much we booked (before we left) for a month next year.
Stayed 10 nights in Feb 2025

10/10 Excellent

Arline

Liked: Staff & service, amenities, property conditions & facilities
These condos have a mature garden w 2 pools. Lots of birds, excellent grocery 3 blocks away. Staff on site, and a very clean shared kitchen. Beautiful clean comfortable rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and would recommend

Very nice villa. Staff were very extremely kind and helpful. Very clean. There were 4 dogs that were very sweet and kid friendly. I would definitely recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marc, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent outdoor facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the all inclusive was great. Room was clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

julia

Stayed 1 night in Jan 2025

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with cozy bedding and lots of space. The grounds are well cared for and lush. They are lots of really sweet pups on the property. They also had a mini playground which was great. Perfect place if you have kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. My room was clean and comfortable. I could easily walk to restaurants or stores without being in the middle of a lot of traffic or touristy hustle.
Stayed 3 nights in Jan 2025

10/10 Excellent

Garett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Stay!!

Was such a great stay! Tucked away in a jungle environment.. very comfy in three beds for the three of us.. made use of the little cooker burner and fridge.. Sat outside on the patio and hammock… was PERFECT..definitely coming back!! Thank you!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024