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Polaris Lodge

3.0 star property

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Photo gallery for Polaris Lodge

Front of property – evening/night
Lunch and dinner served
Fridge, coffee/tea maker, electric kettle
Golf
Golf

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
N. Star Boulevard, Kimberley, BC, V1A 2Y6
  • Place, Kimberley Alpine Resort
    ‪1 min walk‬
  • Place, North Star Express
    ‪1 min walk‬
  • Place, Trickle Creek Golf Course
    ‪13 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Front of property
The Larix Hotel
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 1,054 reviews
The price is €132
includes taxes & fees
26 Jun - 27 Jun
The Larix Hotel

About this property

Polaris Lodge

Ski into Polaris Lodge, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes. Housekeeping is available on request.
Polaris Lodge offers 14 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include ski-in/ski-out access and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Polaris Lodge, you're just a quick walk from Kimberley Alpine Resort. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy American cuisine while dining at Buckhorn and Main
  • Take a swim in the outdoor
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a golf course, a gym, and ski-in/ski-out access
  • Steps from Kimberley Alpine Resort and North Star Express
During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and ice skating and return when the snow melts for a round of golf at the onsite golf course. Polaris Lodge helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. This ski hotel also offers a fitness center and ski passes. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3-star Kimberley hotel is smoke free.

Buckhorn and Main - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckhorn and Main

Things to do

  • 18-hole golf course
  • Basketball
  • Downhill skiing
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Ice skating
  • Outdoor pool (guest access)
  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (980 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Po Box 220, 500 Stemwinder Drive]
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6
Guests arriving after hours will need to go to the following location to check in: Po Box 220, 500 Stemwinder Drive
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Polaris Lodge
Polaris Lodge Rcr
Polaris Lodge Rcr Kimberley
Polaris Rcr Kimberley
Rcr Polaris
Polaris Lodge Kimberley
Polaris Kimberley
Polaris Lodge Hotel
Polaris Lodge Kimberley
Polaris Lodge Hotel Kimberley

Polaris Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 251 reviews
Rating 8 - Good. 87 out of 251 reviews
Rating 6 - Okay. 42 out of 251 reviews
Rating 4 - Poor. 14 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polaris is Trickle Creeks little brother.

The Polaris is an older hotel but has everything you need to make your trip to Kimberley enjoyable. The rooms are large and the beds are comfortable. There is a kitchen as well as laundry in suite. You share a pool area with the Trickle creek lodge but its a very short walk.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character and quietness, off season
Stayed 1 night in May 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey get away.

It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite get away...

Beautiful setting...Very quiet....Clean...Comfortable couch and bed in the suite we stayed in...Close to Kimberly town...Amenities on site sparse as we were there early May...end of ski season / Beginning golf season in the area.. Great rate for time of year.... Staff when checking in very helpful for newcomers giving suggestions to eatings and restaurants close by...
Stayed 2 nights in May 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays in Kimberley. The reservation was lost for some reason, but they made it all right. So all good.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Last minute ski day for one
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Darcy

Liked: Cleanliness, staff & service
The staff were awesome, the room was just ok, it really needs to be updated for the rate with a few more amenities
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

GEORGE

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023
Verified

4/10 Poor

Donald

Disliked: Staff & service, amenities, property conditions & facilities
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023
Verified

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023
Verified

8/10 Good

David

Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023
Verified

4/10 Poor

Allan

Like: - Nice location Dislike: - Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access. - Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Feb 2023
Verified

4/10 Poor

gordon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Alan

Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Lenore

Liked: Cleanliness

A Little Pricey for the Room Size

We stayed during the summer so there was NO ONE there. Given that we were the only guests we wonder why we were given a room that had the AC/heater mechanism next to the room. No Kleenex. 1 hanger in closet. Only 2 drawers for clothes. The down comforter was too hot; without it, too cool. Probably fine for skiers but don't bring much. No equipment allowed in the room.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.
Stayed 2 nights in Mar 2023