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Hôtel Résidence de la Forêt

3.0 star property

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Photo gallery for Hôtel Résidence de la Forêt

A hotel room with two beds, each with white linens and red pillows, a wooden headboard, a nightstand with a phone and a small table, and framed artwork on the wall.
Golf
Breakfast served
A balcony with wicker chairs, a table with a potted plant, and a lamp.
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Route de la Combaz 19, Randogne, Crans-Montana, VS, 3963
  • Place, Violettes Express Gondola
    ‪8 min walk‬
  • Place, Miniature Train Museum
    ‪14 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony, Mountain View

A hotel room with a bed, a desk, and a chair. There is a window with a view of the outdoors.

Deluxe Double or Twin Room, Balcony, Mountain View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double or Twin Room, Balcony, Mountain View

A hotel room with a bed, a bedside table with a telephone, and a window with a mountain view.

Double or Twin Room, Balcony, Mountain View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with two beds, each with white linens and red pillows, a wooden headboard, bedside tables with lamps, and framed artwork on the walls.

Double or Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Balcony, Mountain View

A hotel room with a bed, two chairs, a table, and a view of the outdoors.

Deluxe Double or Twin Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Mountain View

A hotel room with a bed, a desk, and a view of mountains.

Double Room Single Use, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Balcony, Mountain View

A hotel room with a large bed, a bedside table with a telephone, and a window offering a mountain view.

Double or Twin Room, Balcony, Mountain View

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with two beds, each with a headboard, white linens, and red pillows. There are framed pictures on the wall above the beds.

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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Deluxe Double Room
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  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 119 reviews
The price is €124
includes taxes & fees
12 Jul - 13 Jul
Alaia Lodge

About this property

Hôtel Résidence de la Forêt

Ski into Hôtel Résidence de la Forêt, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Hôtel Résidence de la Forêt offers 59 accommodations with safes and hair dryers. 107-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Crans-Montana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at Hôtel Résidence de la Forêt, you'll be within walking distance of Violettes Express Gondola. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Within a 15-minute walk of Violettes Express Gondola and Miniature Train Museum
  • Dogs welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Crans-Montana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Restaurant - This restaurant serves breakfast only.
Piano Bar - Onsite piano bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Piano Bar
  • Restaurant

Things to do

  • Full-service spa
  • Gym
  • Ice skating
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 50 square feet of conference space
  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 107-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 20:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per day
  • Facilities fee: CHF 15 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hôtel Résidence de la Forêt
Hôtel Résidence de la Forêt Randogne
Résidence de la Forêt Randogne
Hôtel Résidence Forêt Randogne
Résidence Forêt Randogne
Résidence Forêt
Hôtel Résidence Forêt Crans-Montana
Hôtel Résidence Forêt
Résidence Forêt Crans-Montana
De La Foret Crans Montana
Hôtel Résidence de la Forêt Hotel
Hôtel Résidence de la Forêt Crans-Montana
Hôtel Résidence de la Forêt Hotel Crans-Montana

Hôtel Résidence de la Forêt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 245 reviews
Rating 8 - Good. 100 out of 245 reviews
Rating 6 - Okay. 31 out of 245 reviews
Rating 4 - Poor. 8 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk to Barzette for the ski. The staff is friendly and made my stay absolutely fantastic.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good value, nice staff.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yunjian

Liked: Cleanliness, amenities, property conditions & facilities
It’s nice clean hotel .
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was a fun experience stay in the Alps. The rooms were nice and the service was good.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely and comfortable hotel, great views. Great transport connections!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

luca

Liked: Staff & service, property conditions & facilities
Very good quality-price stay 👌
Stayed 1 night in Jan 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Hotel is close to the funicular and one of the main gondolas. Not close to town however, and the restaurant at the hotel is not very good.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

LUDMIL

Liked: Cleanliness, staff & service, room comfort

Cozy and warm place

It was very nice. Very cozy and warm family run hotel.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

jose manuel troitiño

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are astounding
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless - great service.

Faultless - great service.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Old structure but well maintained. Poor brekfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little weekend escapade

Came for e-bike testing. June 15: 8 degrees, pouring rain. At least enjoying my stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for Switzerland, straightforward but comfortable room. Could not get in restaurant in evening, but very helpful receptionist helped us find somewhere. Breakfast limited, coach party had made choice rather poor -
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Aged structure, however, everything is working but a stop-and-go wifi.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Crans-Montana

Very cosy hotel, 500 m from the Violettes ski cabin; bus available but quite rare, though it doesn't take long to walk to the city center Montana (about 10.min) and Crans (20-25 min). Nicely decorated, vintage, with a warm winter holidays atmosphere. Good breakfast, comfortable bed, beautiful view from the balcony. The hotel offers tasty 3 course dinner menues at a very affordable price (for Switzerland). Saves you money if you don't wanna look for pricy restaurants that need to be booked in advance. Very nice and welcoming staff. I would come back.
Stayed 8 nights in Dec 2023
Verified

4/10 Poor

Atul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited parking. Breakfast buffet ran out items that were not adequately refilled. Rooms are really tiny. But functional (comfortable beds, hot shower, clean.) Not at all worth the price paid during peak season.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Aurore

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien situé, belle vue sur les montagnes. Le personnel très accueillant. Dommage pour le petit déjeuner il n'y ai pas plus pour un 4etoiles. Le parking un peu petit heureusement qu'il y en a un autre un peu plus haut. La chambre très propre et le lit et les oreillers rien à redire c'est parfait. Pas eu besoin de mon propre oreiller. Pour une fois. Je recommande cet établissement.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Raffaele

Disliked: Cleanliness, staff & service, amenities
Si vous aimez les expériences rétro non sollicitées, cet hôtel est fait pour vous. Chambres et parties communes semblent n’avoir connu aucune rénovation depuis plusieurs décennies : moquette d’un autre âge, salle de bain fatiguée, interrupteurs fissurés et odeur de renfermé en prime. Les couloirs sombres ajoutent une touche “film d’horreur des années 80”, sans le charme. La literie, vieille et beaucoup trop molle, rend le repos particulièrement désagréable. L’insonorisation est quasi inexistante : on entend les conversations, les pas et la vie des chambres voisines comme si elles faisaient partie de la nôtre. Le tarif, en revanche, est bien moderne… et totalement injustifié. À éviter sans hésitation.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bon établissement, emplacement parfait pour profiter de Crans Montana
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait, pas loin du centre Crans Montana et petit déjeuner excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephane

Le petit déjeuner est excellent! Beaucoup de choix
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Svetoslava

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend tranquille

Très bon séjour, petit déjeuner copieux et personnel amable. Propre et calme. Seulement les nuits en septembre sont fraîches et les chambres un peu froides, le côté nord.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, room comfort
Hôtel vieillissant mais très bien entretenu. Baignoire au lieu d'une douche. Literie moyenne. Chambre très spacieuse pour 3 ou 4 personnes. Nous etions 3 mais il y avait 4 lits. Très propre et calme.
Stayed 1 night in Aug 2025