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Maple Manor Hotel

4.0 star property
VIP Access

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Photo gallery for Maple Manor Hotel

Front of property
Restaurant
Front of property
Interior
2 bedrooms, individually decorated, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Charlwood Road Lowfield, West Sussex, Crawley, England, RH11 0QA
  • Manor Royal Business Park
    ‪4 min drive‬
  • K2 Crawley Leisure Center
    ‪7 min drive‬
  • Tilgate Park
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Super King Room

Super King Room

Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Double Room

2 bedrooms, individually decorated, blackout curtains

King Double Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior SuperKing Double Room

Superior SuperKing Double Room

Superior SuperKing Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Maple Manor Hotel

Hotel in Crawley with free parking
Along with a bar/lounge, this hotel has free self parking and free WiFi in public areas.
Maple Manor Hotel offers 11 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Crawley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Maple Manor Hotel 's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of Manor Royal Business Park. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Just a 2-minute drive from Gatwick Aviation Museum and a few minutes from Manor Royal Business Park
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Norwegian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Secured extended parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 9.95 to 9.95 per person
  • A bar/lounge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 80.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.95 to 9.95 per person
  • Secured extended parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 14 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maple Manor Hotel Hotel
Maple Manor Hotel Crawley
Maple Manor Hotel Hotel Crawley

Maple Manor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 248 reviews
Rating 8 - Good. 63 out of 248 reviews
Rating 6 - Okay. 38 out of 248 reviews
Rating 4 - Poor. 19 out of 248 reviews
Rating 2 - Terrible. 11 out of 248 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good and comfortable stay at the Maple Manor Hotel during my business trip. The room was clean, quiet, and well-equipped, and the staff were friendly and helpful. Convenient location for Gatwick Airport. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in 2 rooms whilst staying at hotel. Downstairs room was not to my liking. Upstairs room overlooking the front was lovely and got a great view of the planes taking off. Sadly i wouldnt stay again as no evening restaurant and wifi was poor so not suitable for business stay
Stayed 2 nights in Apr 2025

10/10 Excellent

JEAN

Travelled with partner
Liked: Cleanliness, staff & service
Proximity to airport and charming setting
Stayed 1 night in Apr 2025

10/10 Excellent

leanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, friendly staff. Breakfast was perfect and delivered in a very timely manner. Would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Gatwick Airport at a reasonable price. Clean rooms and a cooked breakfast on request
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Business traveller
Disliked: Staff & service

Not the best

I wouldn’t recommend this hotel for business. Although I probably wouldn’t be happy staying for hotel either as the hotel is in darkness whenever you arrive. The bar/restaurant is not operating so you will need to go out. WiFi is terrible to work. Such a shame as the hotel has such potential and could be so lovely but it lacks personality, staff are lovely but didn’t look like they wanted to be there. Such a shame.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Ground floor family room. I was staying with elderly relative. Bathroom would benefit from being a wet room. Akward step from reception to room lobby. Staff lovely, friendly and helpful. Breakfast good. I would stay again
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Paper thin walls

Warning, the walls are paper thin and you can hear whatever the other room is watching and the commentary from the other guests. Thank god they werent in the mood.
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was great except for the bed it was the most uncomfortable bed I’ve ever been in, we had an early morning flight and I can honestly say I didn’t even get a minutes sleep, the room was boiling, even with the window open. He bed was hard and pillows were quite firm which meant I actually got up with a bad back. Location was good though it may have been this room in particular Oh we could hear everything movement of next door too
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice room, quaint property. In remote location, could not walk anywhere as road was busy with no sidewalk. Very nice breakfast to purchase in dining room but no supper available.
Stayed 1 night in Apr 2025

10/10 Excellent

phil

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

strict check in time or you'll get penalised

I checked in 45 mins early and was charged £30. The room itself was only £50 so go figure. Words such as rip off and uncaring customer service spring to mind. The room was ready, so why? Why annoy your customers so much? I guess there is no refund at the same rate for early check outs, so RIP OFF. Next there is the room - it was nice as was the bathroom, but very small. OK, it was a single room but no table or chair or desk, so if you want to do some work it is not ideal.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

2/10 Terrible

Kelly

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Talking from early hours. The hotel is clearly for people who are getting flights. However there is zero attempt at sound proofing and the open plan design means you can hear EVERYTHING. People talking at 4am to the receptionist was crystal clear in our room. And every other conversation that was had with the receptionist or even them on a phone. I wouldn’t stay here if you want a quiet nights sleep.
Stayed 1 night in Mar 2025

8/10 Good

IAN

.
Stayed 1 night in Mar 2025

6/10 Okay

Jodie

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

It was okay.

Can't fault the ladies at the desk, really polite and helpful however the room let it down. The hairdryer was so dusty I had to clean it before using it. There was a mini fridge in the room which was also very dusty on the top. The bathroom floor wasn't in the best condition and there was mould in the bathroom shower. Other than that bed sheets were clean, had all the facilities and offered a really nice breakfast. Free parking was excellent too.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely noisy and I beaten by bed bugs all night, remote in my room did not work I had to request for it be replaced
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - we arrived really late after a delayed flight and had a comfortable night. Breakfast was very nice and reasonable at £7.50. We’d stay again if flying from Gatwick.
Stayed 1 night in Feb 2025

10/10 Excellent

Daphne A S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I arrived at 8 pm and food was not available. Not even snacks.
Stayed 1 night in Jan 2025