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TRU By Hilton Crossett

2.5 star property

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Photo gallery for TRU By Hilton Crossett

Free daily buffet breakfast
Exterior
Outdoor pool
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
920 Unity Road, Crossett, AR, 71635
  • Place, Ashley County Medical Center
    ‪3 min walk‬
  • Place, Crossett Sports Complex
    ‪3 min drive‬
  • Place, Moro Bay State Park
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

TRU By Hilton Crossett

Hotel in Crossett with an outdoor pool and free breakfast
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
TRU By Hilton Crossett offers 85 accommodations with safes and hair dryers. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at TRU By Hilton Crossett, you're just a quick walk from Ashley County Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Ashley County Medical Center and a 2-minute drive from Crossett Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
TRU By Hilton Crossett offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly TRU By Hilton Crossett also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Crossett hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 274 reviews
Rating 8 - Good. 64 out of 274 reviews
Rating 6 - Okay. 15 out of 274 reviews
Rating 4 - Poor. 12 out of 274 reviews
Rating 2 - Terrible. 13 out of 274 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sister’s funeral. They weren’t kind and compassionate. The room was extremely nice. Good place to stay. ALL the staff we met was generally kind. Good stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, just wished the pool was open.
Stayed 2 nights in Oct 2025

6/10 Okay

sherrie

Travelled with pets
Liked: Staff & service
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

4/10 Poor

REA

Liked: Staff & service
Disliked: Property conditions & facilities
There was NOOO HOT WATER
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Stayed 1 night in Sep 2025

4/10 Poor

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were ants in the bathroom. There was mildew in the shower. The towels needed bleaching. A desk lamp stopped working as soon as I turned it on. The water doesn't get hot. The property is relatively new, but cheaply constructed. The door frame of the bathroom looks like it's separating from the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property's hot water went out during my stay. Hilton has refused to help with any sort of refund or satisfaction regarding this due to booking with a 3rd party (expedia). You're not considered a "guest" at Hilton unless you book directly with them and they feel no obligation to you as a customer.
Stayed 4 nights in Jul 2025

10/10 Excellent

SEDONIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family reunion.

It was a great time to be in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Guirlanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is sooo cute! Love the colors & the modern design inside & out. It was very comfortable & accommodating.They had everything we needed & more
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Darcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Clean, nice, friendly, lots of service. Great stay and unexpected in such a small town.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every employee that I encountered was very personable, polite, and friendly. It was really a great experience.
Stayed 2 nights in May 2025

2/10 Terrible

Karly

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Kayla

Liked: Cleanliness
Disliked: Property conditions & facilities
I feel the breakfast, was not good the 2 days I stayed and it is the second time I have stayed in this one and the kids was not able to swim so sad
Stayed 2 nights in May 2025

6/10 Okay

Angela

Stayed 2 nights in May 2025

10/10 Excellent

George, Mansfield

Travelled with family
Liked: Staff & service, amenities
Nice hotel
Stayed 5 nights in May 2025

6/10 Okay

Cathy

Travelled with group
Liked: Staff & service, amenities
The mattresses on the beds need to be replaced! They are old, my back was killing me when I woke up! The sheets are very low quality and thin!
Stayed 1 night in May 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Property conditions & facilities, room comfort

Great place!

The hotel was clean and the staff was awesome! Capable and friendly, any question I had they answered or helped when I needed it. Great stay.
Stayed 1 night in May 2025

10/10 Excellent

Machell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an absolute pleasant stay
Stayed 1 night in May 2025