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Radisson Hotel Cuernavaca

4.0 star property

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Photo gallery for Radisson Hotel Cuernavaca

Bar (on property)
Suite, 1 King Bed, Accessible, Non Smoking
Exterior
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767
  • Place, Quinta Puerta de Agua
    ‪4 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪18 min drive‬
  • Place, Cuernavaca Cathedral
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Radisson Hotel Cuernavaca

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Radisson Hotel Cuernavaca offers 83 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
During your stay at Radisson Hotel Cuernavaca, you'll be within walking distance of Quinta Puerta de Agua. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 10.9 mi (17.6 km) from Robert Brady Museum and 11 mi (17.8 km) from Cuernavaca Cathedral
Radisson Hotel Cuernavaca offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Radisson Hotel Cuernavaca. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Radisson Hotel Cuernavaca has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Radisson Hotel Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 508 reviews
Rating 8 - Good. 125 out of 508 reviews
Rating 6 - Okay. 46 out of 508 reviews
Rating 4 - Poor. 18 out of 508 reviews
Rating 2 - Terrible. 26 out of 508 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a relaxing stay, great food and zexcellent sunday brunch
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

PAULINA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fan

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ALMA YESENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nnnnnnnn
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hacienda estuvo muy a gusto disfrutamos mucho el fin de semana y el bufete delicioso
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me entregaron la habitación hora y media después
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francisco Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opcion
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

sima

Liked: Cleanliness, staff & service
Disliked: Amenities
Parece un Hotel que tienen para lavado de dinero, los cachos de la alberca terribles no hay servicio de bebidas no hay un Alma 83/4 y éramos los únicos el viernes y el lunes muy mal todo mal el desayuno extraordinario eso sí
Stayed 1 night in Feb 2026
Verified

4/10 Poor

sima

Liked: Cleanliness, staff & service
Disliked: Amenities
Un Hotel muy lindo muy descuidado es la primera vez que me quedo en un Hotel y soy el único cuarto habitado los camas terribles no tienen servicio de bebidas en la alberca parece un Hotel que tienen ahí para lavado de dinero todo lo que puedo decir
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito y limpio un hotel lleno de jardines muy bonitos y muy amable todo su personal Súper agradable hotel
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jose

Disliked: Amenities
El hotel me gustó mucho pero las habitaciones muy malas, parecen de un hotel de 3 estrellas. Una de las albercas totalmente descuidad, no hay servicio ni toallas en la alberca. Las camillas muy sucias y descuidadas
Stayed 2 nights in Feb 2026