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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Bar (on property)
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
BBQ/picnic Area
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    ‪14 min walk‬
  • Crystal Lake Park
    ‪6 min drive‬
  • Crystal Lake City Hall
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 21.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Country Inn & Suites by Radisson, Crystal Lake, IL

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is €109
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Country Inn & Suites by Radisson, Crystal Lake, IL

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Hotel in Crystal Lake with a fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. During your stay, you'll be within walking distance of Three Oaks Recreation Area. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Three Oaks Lodge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Three Oaks Recreation Area and a 2-minute drive from Regal Crystal Lake Showplace
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and are always happy to be there. Staff is wonderful and rooms are always clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

I stayed here to weekends in a row and liked both experiences
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an amazing value.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here for a family event that required me to make last minute arrangements. I had to go to McHenry and Crystal Lake. The location of the hotel worked well. I was also i.pressed that housekeeping came each day
Stayed 3 nights in Feb 2025

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mashauna

Stayed 1 night in Feb 2025

10/10 Excellent

Mitali, North Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at this place!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, Elgin

Travelled with partner
Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love pool
Stayed 1 night in Feb 2025

10/10 Excellent

Jacquelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall it was a convenient area to stay there was a water leak in the main lobby area that was not being addressed but I’m sure someone was trying to figure it out The elevator also had an issue we ended up taking the stairs from the forth floor ;)
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marytherese

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darci

Stayed 2 nights in Feb 2025

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conference center was spectacular for the Lions Club Steak Fry!
Stayed 1 night in Feb 2025

2/10 Terrible

daniel

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

6/10 Okay

Mike

Decent place for the cost. Entire facility needs an update for sure. Facility is clean with a nice breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

ahmad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told me including breakfast but it did not.. the bed smells bad
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Staff & service, room comfort

Overall happy with the hotel

The hotel was nice. The whole 1st floor smelled like chlorine due to the rooms over looking the pool. They moved us up to the 6th floor, which turned out good. The only down side was the cleaning service knocked on the doors at 8:30am to 9am on the 6th floor. Not a relaxing morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025