Hotel Mágico Inn

3.5 star property

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Photo gallery for Hotel Mágico Inn

A pool area with lounge chairs, a swimming pool, and a covered patio.
A reception area with a blue sofa, a wooden reception desk, and a blue doormat with the logo 'Mágico'.
A modern hotel with a pink and white color scheme, featuring a curved facade and multiple windows.
A covered dining area with multiple tables and chairs, a tented roof, and a view of a green outdoor space.
A hotel room with two beds, a desk with a coffee maker, a chair, a TV, and a window with a view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Autopista La Pera - Cuautla km 32, Cuautla, MOR, 62751
  • Place, Plaza Atrios
    ‪2 min walk‬
  • Place, Six Flags Hurricane Harbor Oaxtepec
    ‪3 min drive‬
  • Place, Agua Hedionda Thermal Waters
    ‪21 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Mágico Inn

A water park (surcharge), an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Mágico Inn offers 61 air-conditioned accommodations with safes and complimentary bottled water. 60-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cuautla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Mágico Inn. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Atrios. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Cuexcomate, a family restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Plaza Atrios and 6 minutes from Six Flags Hurricane Harbor Oaxtepec
  • Airport shuttle service available for a fee
Hotel Mágico Inn offers its guests a water park (surcharge), an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hotel Mágico Inn. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Cuautla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Cuexcomate - This family restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 240 to 295 for adults and MXN 240 to 295 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cuexcomate

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (1,400 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mágico Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 240.00 to 295.00 for adults, and MXN 240.00 to 295.00 for children
  • Airport shuttle fee: MXN 28000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Hotel Mágico Inn offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mágico Inn
Hotel Mágico Inn Cuautla
Mágico Cuautla
Hotel Mágico Inn Hotel
Hotel Mágico Inn Cuautla
Hotel Mágico Inn Hotel Cuautla

Hotel Mágico Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 575 reviews
Rating 8 - Good. 191 out of 575 reviews
Rating 6 - Okay. 46 out of 575 reviews
Rating 4 - Poor. 17 out of 575 reviews
Rating 2 - Terrible. 15 out of 575 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MARCELA EUGENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area was perfect. The breakfast buffet was great, we enjoyed very much our stay The staff was very nice and polite We surely come back!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gastón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Nov 2025
Verified

8/10 Good

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HOTEL FOR THE AREA, CLEAN AND GOOD RESTAURANT, OFF THE MAIN ROAD SO A BIT OF ROAD NOISE DURING THE DAY. GOOD SERVICE AND COMFORTABLE ROOM.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Baldomero

Liked: Cleanliness, staff & service, amenities
Room very clean and comfortable. The only downside was a kind of compressor working all night making excessive noise for customers located on the first level.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family had a wonderful time. The whole area is clean and Housekeeping was excellent. Beautiful pool area for children and adults. The Buffet is great, and 5 min. walk to shopping. Definitely will return
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Lilia Juárez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Nathan

Disliked: Property conditions & facilities
The pool and garden area is really selling point the rooms are ok the beds are so firm they are borderline concrete. The buffet was very well apportioned.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Marcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in Cuautla. Value for money.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Breagan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and kind.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

MARY

The tv doesn't work, the room doesn't have fridge, coffee maker or microwave. The mattresses were very hard.
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Shendelh

Liked: Staff & service
Disliked: Amenities
Regular
Stayed 1 night in Jan 2025
Verified

8/10 Good

MARTHA KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was told by Orbitz that I would be offered a free room upgrade. I was not offered that. Also I was told I would get a free bottle of wine. I had to ask for it. The woman at the front desk said someone would bring it to my room. It never arrived.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Yurisan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es comoda
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bernardo Antonio

Bien en general.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
GENTILES, EL JACUZZI ESTABA LIMPIO, CALIENTE Y MUY BONITO, LOS CUARTOS CON TODOS LOS SERVICIOS, MUY RECOMENDABLE
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
felicidades
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy bonito y todos son muy amables, el único pero que le pondría, es la alberca, está muy sucia y el agua está fría
Stayed 2 nights in Mar 2026
Verified

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Cuautla bien ubicado, no es el centro pero todo está a 10 min. el personal súper amable desde el estacionamiento, recepción y restaurante muy buen servicio. Las instalaciones no son lo más nuevo pero son decentes y limpias
Stayed 2 nights in Mar 2026