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Alejandrina Hotel

3.5 star property

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Photo gallery for Alejandrina Hotel

Lobby lounge
Basic Double or Twin Room, Private Bathroom
Balcony
Dining
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Mariano Cueva 7-45 y Presidente Cordova, Cuenca, Azuay
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Comfort Single Room, Private Bathroom

Individually decorated, individually furnished, desk, iron/ironing board

Comfort Single Room, Private Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double or Twin Room, Private Bathroom

Basic Double or Twin Room, Private Bathroom

Basic Double or Twin Room, Private Bathroom

  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Ensuite

Family Triple Room, Ensuite

Family Triple Room, Ensuite

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free Wi-Fi

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About this property

Alejandrina Hotel

This hotel features 2 coffee shops/cafes, a 24-hour business center, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Alejandrina Hotel offers 13 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 23-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Alejandrina Hotel, you're just a quick walk from Museum of the Canari Identity. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 coffee shops/cafes
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Museum of the Canari Identity and Las Conceptas Museum
The 2 coffee shops/cafes are great spots to grab coffee. Free breakfast is served. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Alejandrina Hotel also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.
Guests are served free continental breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 coffee shops/cafes

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alejandrina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Alejandrina Hotel Cuenca
Alejandrina Hotel
Alejandrina Cuenca
Alejandrina Hotel Hotel
Alejandrina Hotel Cuenca
Alejandrina Hotel Hotel Cuenca

Alejandrina Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meticulous clean, polite and friendly, most importantly safe
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of surprises
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that the price shown was not the same at the property if you pay with credit card
Stayed 1 night in Jan 2024
Verified

4/10 Poor

James

Disliked: Cleanliness
We were surprised, that to get the rate provided, we had to pay cash up front. Not a nice surprise We were able to handle the situation but paying cash up front without a receipt was unconfortable given Ecuador's reputation for corruption.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Jordi

Liked: Cleanliness, staff & service
Bien en general. Buena ubicación. Estància tranquila y agradable en una localización pintoresca en Ecuador. Lastima que la habitacions triple fue de dimensiones muy pequeña.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ranier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante elegante
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel

La estadía fue genial, un hotel muy lindo y bueno y el servicio fue excelente.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean, and the staff is friendly and helpful. Couple of small, easily fixable annoyances can make it a really great place. There was an smoke alarm with a low battery beeping constantly, and the pillows were extremely thick. Couple bucks could fix that and make your stay much more enjoyable, but we could not get a good rest. The street is noisy, but so is every street in historical Cuenca.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad de Miss Belen ; muy profesional en su actuar y pasión en lo que ella estudió éxitos
Stayed 3 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Big problem with no lift and small rooms Also served instant coffee
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities

charm and location with a few missing extras

Really beautiful hotel was nice rooms, however the mattresses are not that comfortable. Also it is advertised as having air-conditioning but there is no air-conditioning in the rooms. So the only way to have the room be cool enough for us is to have the windows open which can be noisy at times. The breakfast is adequate but not super tasty. And it is the same menu every day with no specific choices- your fruit, rolls and eggs are just served to you when you come downstairs- it ends at 930 am which is too early for us. All that said the hotel has charm, a great location and good service from the staff.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing hotel. The decoration, cleanliness and the breakfast are incredible.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, pero puede mejorar

En términos generales una estupenda visita, la atención estuvo bien llevada, detallitos como el de los controles de la TV o cantidad de botellas de agua en cada habitación deben ser mejorados.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Carlos Julio

Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

DAVID

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018