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Aparthotel

Parc Royale Suites Hotel

3.5 star property

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Photo gallery for Parc Royale Suites Hotel

Exterior
Family Suite, 2 Bedrooms, City View
Business Suite, 1 Bedroom, Courtyard View
Business Suite, 1 Bedroom, Courtyard View
View from property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Luis Cordero 10-13 y Gran Colombia, Cuenca, Azuay
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Bedroom, Courtyard View

Business Suite, 1 Bedroom, Courtyard View

Business Suite, 1 Bedroom, Courtyard View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, City View, Corner

Deluxe Suite, 1 Bedroom, City View, Corner

Deluxe Suite, 1 Bedroom, City View, Corner

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View

  • 87 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

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About this property

Parc Royale Suites Hotel

Colonial aparthotel with free breakfast and a 24-hour front desk
This smoke-free aparthotel features 24-hour room service, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Each apartment offers free WiFi and free wired Internet, an LED TV with satellite channels, plus a dining area and a sitting area. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a refrigerator and a microwave. Change of towels is available on request.
Parc Royale Suites Hotel offers 15 accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

During your stay at Parc Royale Suites Hotel, you're just a quick walk from Calderon Park. Features include free breakfast, free WiFi in public areas, and free self parking. Built in 1924, this comfortable aparthotel has 15 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each apartment.
  • Each apartment offers a living room, a dining area, and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Calderon Park and 3 minutes by foot from Church of Santo Domingo
  • Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Parc Royale Suites Hotel. Free self parking is available.

This Colonial Cuenca aparthotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Water dispenser

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 24-hour room service
  • Couples/private dining

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 3 floors
  • Built in 1924
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Locally-owned and organised tours and activities
  • Recycling
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Parc Royale Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Parc Royale Suites Hotel.

Property is also known as

Gran Colombia Suites Aparthotel Cuenca
Gran Colombia Suites Aparthotel
Gran Colombia Suites Cuenca
Gran Colombia Suites
Gran Colombia Suites
Parc Royale Suites Cuenca
Parc Royale Suites Hotel Cuenca
Parc Royale Suites Hotel Aparthotel
Parc Royale Suites Hotel Aparthotel Cuenca

Parc Royale Suites Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort

Quaint, Beautiful, and Comfortable Hotel

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.
Stayed 1 night in Aug 2025

8/10 Good

Ali

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rubi

Travelled with family
Liked: Cleanliness, room comfort

Stunning hotel

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.
Stayed 9 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio, Key Biscayne

Liked: Cleanliness, amenities, property conditions & facilities
Great team, maritza, christopher , patricia
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
Stayed 20 nights in Sep 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
Stayed 28 nights in Aug 2023

10/10 Excellent

Sandra

Stayed 19 nights in Apr 2023

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a nice place and friendly staff and also clean
Stayed 15 nights in Feb 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort

GREAT PLACE TO STAY

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Stayed 15 nights in Nov 2021

10/10 Excellent

Dafina

Liked: Cleanliness, room comfort

Great location

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
The terrace of the panoramic unit.
Stayed 15 nights in Jan 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Cuenca!

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
Stayed 22 nights in Jul 2018

8/10 Good

Stayed 3 weeks, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in the heart of Cuenca but

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and everything works as it should

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.

10/10 Excellent

FRANCISCO, GUAYAQUIL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Viviana, Villarrica, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.