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Hotel Yanuncay

3.5 star property

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Photo gallery for Hotel Yanuncay

Indoor spa tub
Exterior
Family Room, Refrigerator & Microwave, Tower | Balcony view
Terrace/patio
Family Room, Refrigerator & Microwave, Tower

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pet-friendly
  • Parking included
  • Room service

Explore the area

View in a map
Vargas Machuca 10-70 y Mariscal Lamar, Cuenca, 010150
  • Calderon Park
    ‪9 min walk‬
  • New Cathedral of Cuenca
    ‪10 min walk‬
  • Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪3 min drive‬

Room options

View all photos for Family Quadruple Room, 4 Bedrooms, Accessible, Microwave

Family Quadruple Room, 4 Bedrooms, Accessible, Microwave

Family Quadruple Room, 4 Bedrooms, Accessible, Microwave

  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Single Room, 5 Bedrooms, Accessible

Comfort Single Room, 5 Bedrooms, Accessible

Comfort Single Room, 5 Bedrooms, Accessible

  • 200 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, Refrigerator & Microwave, Tower

Family Room, Refrigerator & Microwave, Tower

Family Room, Refrigerator & Microwave, Tower

  • Sleeps 5
  • 1 Double Bed

View all photos for Family Triple Room, 3 Bedrooms, Accessible, Microwave

Family Triple Room, 3 Bedrooms, Accessible, Microwave

Family Triple Room, 3 Bedrooms, Accessible, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Twin Room, Accessible, City View

Comfort Twin Room, Accessible, City View

Comfort Twin Room, Accessible, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Hotel Yanuncay

Pet-friendly hotel with a full-service spa connected to the convention center in Cuenca
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free English breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include a sauna, a coffee shop/cafe, and a business center.
Hotel Yanuncay offers 30 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
With your stay at Hotel Yanuncay, you're connected to the convention center and just a quick walk from Plaza Rotary Market. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Steps from Plaza Rotary Market and Civic Plaza
  • Free airport shuttle service
  • Pets welcome for free
Hotel Yanuncay offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Yanuncay. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Cuenca hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 9:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 7 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hydrotherapy
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 19.99 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 19.99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Yanuncay offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

HOTEL YANUNCAY Cuenca
YANUNCAY Cuenca
YANUNCAY
HOTEL YANUNCAY Hotel
HOTEL YANUNCAY Cuenca
HOTEL YANUNCAY Hotel Cuenca

Hotel Yanuncay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 2 nights in May 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dragan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all together.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in El Centro near Mecrcado 9, Hotel Yanuncay has easy access to local shopping and restaurants. Catching a taxi is easy and most rides around Cuenca take little time. The hotel has an elevator and on site parking. Although the staff does not speak English, they are very accommodating and work hard to make your stay enjoyable.
Stayed 16 nights in Jun 2023

10/10 Excellent

David l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

The service was incredible. The staff went completely crazy to be attentive. Great front desk!
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Betsy, Seattle

Travelled with partner
Liked: Staff & service
Staff was friendly and helpful. They were especially accommodating in letting us check in early which was most appreciated. Breakfast was without any imagination or special touch. Plain eggs and the same bread every day. Rooms are ok but not particularly appealing.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, extremely quiet with a helpful staff. Good location in El Centro.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Buena atención, limpieza, desayunos y parqueos en el hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned every day, and the breakfast waiter every morning was kind and the taste was good and delicious.
Stayed 7 nights in Oct 2019

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort

Buena ubicación

Faltó un poco de buen servicio por parte de uno de los recepcionistas, mejor limpieza en piso del baño y cambiar las almohadas.
Stayed 1 night in May 2019