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Hosteria Durán

3.5 star property

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Photo gallery for Hosteria Durán

Sun deck
Interior entrance
Hot tub, steam room, hot springs/mineral springs, mud baths
Junior Suite | Garden
In-room safe, free WiFi, wheelchair access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Ricardo Durán s/n, Sector Baños, Banos, Azuay
  • Place, Mall del Rio
    ‪13 min drive‬
  • Place, Mirador de Turi
    ‪15 min drive‬
  • Place, Cuenca Botanical Garden
    ‪17 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪30 min drive‬

Room options

View all photos for Single Room

In-room safe, free WiFi, wheelchair access

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Large Single Bed

In-room safe, free WiFi, wheelchair access

Standard Room, 1 Large Single Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, free WiFi, wheelchair access

Junior Suite

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, free WiFi, wheelchair access

Triple Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, free WiFi, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hosteria Durán

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hosteria Durán offers 36 accommodations with safes and hair dryers. Televisions come with cable channels. This Banos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novaqua Spa. Services include massages. The spa is equipped with a mud bath, a hot tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at Hosteria Durán, you'll be connected to the convention center and close to Mall del Rio. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with mud baths or massages at Novaqua Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a steam room, and a sauna
  • 9 minutes by car from Mirador de Turi and 9 minutes from Galeria FVega
Hosteria Durán offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and 3 meeting rooms. A children's pool, a sauna, and spa services are also featured at the family-friendly Hosteria Durán. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Banos hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Massage
  • Mud bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hosteria Durán Hotel Cuenca
Hosteria Durán Hotel
Hosteria Durán Cuenca
Hosteria Durán
Hosteria Duran Cuenca
Hosteria Durán Hotel
Hosteria Durán Banos
Hosteria Durán Hotel Banos

Hosteria Durán Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 86 reviews
Rating 8 - Good. 12 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Do it with your fam! Amazing food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

taek

Liked: Staff & service, amenities, property conditions & facilities
Very nice people and service
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Felma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spa package. The rooms are close to eating and the pool.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff food and proprtty
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, noisy on Sat.night
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Willie

The beds were very uncomfortable. The front desk staff were a bit arrogant.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel realmente muy bonito el único inconveniente es que no hay muchas cosas para niños solo la piscina que es de agua termal y los niños no pueden estar por mucho tiempo entonces si buscábamos más actividades para ellos
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

GRECIA MARICELA

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pésimo servicio del personal del restaurante, toallas viejas, las batas los cuellos amarillos, pésima comida deberían contratar un chef, el lugar es hermoso pero la atención y la comida del restaurante le quitan todo el encanto
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo y me gustaron las instalaciones. Y sobre todo las piscinas.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Deacon Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente ubicación, el personal muy amable y sobre todo muy comodo, limpio, seguro y la variedad de comida muy buena.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2022
Verified

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great place for a weekend. Check in and check are very slow.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

diana

Liked: Cleanliness, property conditions & facilities
I did not like : the breakfast and the lunch from the restaurant , I did like : the room , mine was 218, big and quiet, I stayed one night on a Thursday.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Luis Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

La hostería como siempre ha sido un lugar excelente para visitar ya sea en familia o con la pareja, el lugar es a pocos minutos del centro de cuenca y es super tranquilo, las instalaciones son elegantes, las habitaciones muy bonitas, la limpieza y el servicio al cliente es lo que destaca en este hotel. Adicional a eso el restaurante es uno de los mejores de Cuenca, su comida es deliciosa y a buenos precios
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the attention was excellent
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

giovanny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, however the pool is shared with non guest clientele which makes harder for the guest to use the pool.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente plan

La hostería es realmente limpia, pasamos un excelente fin de semana. Nuestra habitación era amplia , confortable, nos cambiaron las toallas cuando lo solicitamos, muy limpia. Las instalaciones son hermosas, tiene jardines por todos lados. El desayuno buffet espectacular. Hay mucho para disfrutar y me encantó que tenga áreas para niños. Lo único que podrían aumentar es un lugar para cambiar pañales, ya que van muchos niños hace falta eso, por lo demás estuvo muy lindo todo.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, había mucha gente
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, property conditions & facilities, room comfort
All the employees were so friendly and helpful. Our room was very clean. All the time everyone has to wear mask and everything looked good
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is one of my go to places for rest/relaxation without venturing out. Food is great, service is always wonderful and staff is attentive to everything. Management had to drive me to Novaqua Spa, I mentioned I had the “top” man helping me, he replied “no the top person are our guests”. That’s how I always feel since staying with them in 2015 onwards.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen idea de lo que es servicio me recibieron con los vasos de la habitación sucios las botellas de agua del hotel usadas alguien se las tomo y no limpiaron decepcionante y nada recomendable
Stayed 1 night in Jul 2021