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Hotel Azul de la Plaza

3.5 star property

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Exclusive Studio Suite, City View
Exclusive Studio Suite, City View
Free daily full breakfast
Terrace/patio
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
8-64 Coronel Guillermo Tálbot, Cuenca, Azuay, 010101
  • Place, San Sebastian Plaza
    ‪1 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Place, Calderon Park
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Exclusive Studio Suite, City View

Exclusive Studio Suite, City View

Exclusive Studio Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room

Romantic Room

8.0 out of 10
Very good
(1 review)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Courtyard View

Family Triple Room, Courtyard View

Family Triple Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

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About this property

Hotel Azul de la Plaza

A snack bar/deli, concierge services, and dry cleaning are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hotel Azul de la Plaza offers 9 accommodations with complimentary weekday newspapers. Beds feature premium bedding. Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Azul de la Plaza, you're just a quick walk from San Sebastian Plaza. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from San Sebastian Plaza and Museum of Modern Art
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Azul de la Plaza.

This 3.5-star Cuenca hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Bicycles
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service

More

  • Free weekday newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 10 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Azul de la Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HOTEL AZUL PLAZA Cuenca
HOTEL AZUL PLAZA
AZUL PLAZA Cuenca
AZUL PLAZA
Hotel HOTEL AZUL DE LA PLAZA Cuenca
Cuenca HOTEL AZUL DE LA PLAZA Hotel
Hotel HOTEL AZUL DE LA PLAZA
HOTEL AZUL DE LA PLAZA Cuenca
Hotel Azul de la Plaza Hotel
Hotel Azul de la Plaza Cuenca
Hotel Azul de la Plaza Hotel Cuenca

Hotel Azul de la Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Milton

Liked: Cleanliness, property conditions & facilities
Al llegar quien me recibiò cumplio con sus funciones basicas pero muy poca cercania y poca calidez a la hora dar indicaciones y una pesima actitud a la hora de contestar mis inquietudes. Pero en el siguiente turno fui atendido por Erika, quie me atendioʻ de una manera muy cordial con excelente actitud y sigeriendome actividades dentro y fuera de la ciudad, sin haberselo consultado. Quiero felicitar a Erika or su excelente servicio!
Stayed 1 night in Dec 2025

2/10 Terrible

Raul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, the bed sheets smelled awful like sweat and not enough bed sheets and blankets for Cuenca's cold nights; the bathroom had black mold in the shower tiles and in the glass wall, the bedroom windows had no security, anyone could open the same from the outside, when we reported that to the front desk lady she said "it's impossible that someone could do that since the room was at the 3rd floor" but the room windows were accessible from the rooftop if someone tried to reach it. The hotel didn't provide water bottles in the room, as advertised in the Expedia room pictures. When asked, the same front desk lady, she said they only provided common water in a jar, who knows where that water came from! We left the hotel one night earlier for those conditions, waste of money and time, don't recommend this hotel to anyone, much better offers closer to the Cathedral and cheaper. In conclusion, we had a very bad experience in this awful hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

ERICK

The Hotel is good for the price. But need a lot of updates in the rooms
Stayed 5 nights in Nov 2025

8/10 Good

Karla

Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed, San Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem. The service was impeccable and the atmosphere was absolutely lovely. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, and helpful staff…
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality service and beaty of the hotel is unique. Its strategic location in the heart of Cuenca, plus the variety of breakfast everyday, and the always ready tea/coffee station made us feel very happy! We are more then pleasant for the stay in Hotel Azul de Plaza.
Stayed 2 nights in Oct 2025

6/10 Okay

Frank, Quito

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly and clean. Basic with missing some comfort elements.
Stayed 3 nights in Sep 2025

10/10 Excellent

charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent
Stayed 1 night in Sep 2025

8/10 Good

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, good area if you want to be in the middle of the life of a busy city. Lovely park across the street. The room I rented faced the park, and each night, to my surprise, there were huge speakers set up for a Zumba class from 8-9. The door on my balcony did not close completely, so the sound came directly in, as did all sounds from the very busy area. Breakfast was good, but it did not show off the wonderful fruits and juices and coffee of Ecuador.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 5 nights in Aug 2025

2/10 Terrible

Omar

Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Stayed 1 night in Aug 2025

10/10 Excellent

Lidia

Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.
Stayed 9 nights in Jul 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce Isveth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Días libres

La ubicación es excelente, el personal muy amable y el desayuno delicioso. Definitivamente volvería! Si hubiera algo que mejorar, sería el sistema de drenaje de la ducha.
Stayed 4 nights in Jun 2025

10/10 Excellent

Corey, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!
Stayed 4 nights in May 2025

10/10 Excellent

Mayra, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel. First of all it’s very beautiful and cozy. The care and attention of Eder and Erica to the guests were exceptional 😃 I liked the walking distance to many attractions. It’s very clean and maintained. I would definitely stay there and recommend this hotel. Look no further it’s a nice and safe hotel 😃
Stayed 3 nights in Apr 2025

10/10 Excellent

Roxanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel. Staff were wonderfully kind and so helpful. Made to order breakfast was excellent!
Stayed 2 nights in Apr 2025

8/10 Good

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and sight seeing , across from some shops and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar, empleados muy amigables y serviciales. Con acceso muy cerca al centro de la ciudad. Altamente recomendable.
Stayed 2 nights in Jan 2025