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Hotel Boutique Magdalena By Chat Noir

3.0 star property

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Photo gallery for Hotel Boutique Magdalena By Chat Noir

Front of property
Restaurant
Reception
Indoor pool
Printers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Benigno Malo y Juan Jaramillo 9 - 48, Cuenca
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

Comfort Suite, City View

Comfort Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Hotel Boutique Magdalena By Chat Noir

An indoor pool, a fitness center, and spa services are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Boutique Magdalena By Chat Noir offers 26 accommodations with safes and hair dryers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and printers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Boutique Magdalena By Chat Noir, you're just a quick walk from Sombrero Museum. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Sombrero Museum and San Francisco Plaza Market
  • Cats and dogs welcome for free
Hotel Boutique Magdalena By Chat Noir offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Boutique Magdalena By Chat Noir.

This 3-star Cuenca hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0106037666001.002.2014466
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Boutique Magdalena By Chat Noir Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 4 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Close to Center of the old world. Clean room. Soft bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hoger

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Room was clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good. The suite has a great view of the cathedral
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stuff, Great Service, But Ali Come Back Again
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Erin

Disliked: Cleanliness, amenities
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Danila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement. Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante. El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelentemente 👌
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ximena

Liked: Amenities, property conditions & facilities
Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Pas utilisé
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el lugar
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ferdinand

Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Sandra

Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Francisco

Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gabriela

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea Elizabeth

Stayed 1 night in Jan 2026
Verified

8/10 Good

Sheila

Liked: Staff & service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Axel

Stayed 2 nights in Sep 2025