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Hotel Boutique Santa Lucia

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Santa Lucia

2 restaurants; breakfast, lunch and dinner served
Courtyard
Meeting facility
42-inch LCD TV with cable channels, TV
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Boutique Santa Lucia

This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Boutique Santa Lucia. During your stay, you're just a quick walk from Calderon Park. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Italian cuisine with garden views at SANTA LUCIA, one of the property's 2 restaurants
  • Wired Internet for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Calderon Park and New Cathedral of Cuenca
  • Airport, local-area, and shopping center shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, a meeting room, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Boutique Santa Lucia. An area shuttle within 4 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cuenca hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 11 AM. The hotel hosts a free manager's reception daily.
SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 10 per stay)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 kilometres
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LA PLACITA
  • SANTA LUCIA

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1856
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Boutique Santa Lucia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Hotel Boutique Santa Lucia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 394 reviews
Rating 8 - Good. 98 out of 394 reviews
Rating 6 - Okay. 22 out of 394 reviews
Rating 4 - Poor. 7 out of 394 reviews
Rating 2 - Terrible. 6 out of 394 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, beautiful building
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a very nice place and located very close to the main plaza.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying here, very convenient, friendly staffs, comfortable room
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff is ghe best
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities
Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, helpful staff, good breakfast and very good location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, close to many places where to eat and on the corner of a bus stop, so you could get anywhere from it
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jim

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a espectacular hotel thanx for all guys
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby great!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful place, very well maintained and very friendly and helpful staff
Stayed 4 nights in Dec 2024
Verified

8/10 Good

maria clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bonito hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
exclente
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience with my fiancé was great, good service, breakfast very well located on the heart of the centro histórico!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, the location is excellent and the staff is very friendly.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the location is excellent, the service was fantastic and the room was quiet and comfortable.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place. Recommended if It’s a great place recommended if you’re going to Cuenca.
Stayed 3 nights in Jan 2025