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Hotel El Conquistador

4.0 star property

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Photo gallery for Hotel El Conquistador

A modern bar area with a bar counter, stools, and a television screen displaying content.
Deluxe Suite
A modern lobby with a red sofa, a green chair, and a wooden partition.
A restaurant interior with a modern design, featuring a large abstract art piece on the wall and a visible menu board.
A hallway with framed artwork on the wall, a wooden floor, and a dining area in the distance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, bedside table, a mirror, a desk, and a wardrobe.

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel El Conquistador

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Hotel El Conquistador offers 42 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Hotel El Conquistador, you're just a quick walk from Calderon Park. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Three Ships
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Calderon Park and 12 minutes by foot from Puente Roto
  • Local-area shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 118 square feet (11 square meters) and includes conference space. The business-friendly Hotel El Conquistador also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Cuenca hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Three Ships - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Three Ships

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 118 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15 per night (820 ft away)
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Hotel El Conquistador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 146 reviews
Rating 8 - Good. 44 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 10 out of 146 reviews
Rating 2 - Terrible. 13 out of 146 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

JOSE E

Liked: Cleanliness, staff & service, amenities
Clean Room / good staff / good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lawrence

Clean rooms, excellent staff, great breakfast! I already have another reservation
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are OK
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic district
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Pilar Natividad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy! Everything was hood. Good service. Nice place.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

RODOLFO JACOME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Super excited
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-priced hotel

My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Nasif

They need to have a fan and a ac in the rooms please
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
Room was adequate but toilet was lacking. Breakfast was lacking with very bad coffee. Wi-Fi did not work on my second day stay .I left my prepaid room to stay at different hotel so I could make my WiFi phone calls necessary. Paid two nights, stayed one.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
Although the location is great, the hotel needs attention. I am not sure if the staff are overworked but they were nice some days and some others no so much. The offer a safety box in the room but there was nothing secure about it, anybody can easily walk away with the whole thing. I would not stay again.
Loose mirror in the bathroom
Broken and empty soap and shampoo dispenser
The so call breakfast buffet was limited
Limited “breakfast buffet”
Stayed 5 nights in Jun 2025
Verified

4/10 Poor

Lissette

Disliked: Staff & service
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed
Verified

6/10 Okay

JOSE EDUARDO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La atención y habitación estuvieron bien pero en especificación pone que tienen Parqueo incluido pero el Parqueo está a dos cuadras y cobran $12,50 por día adicional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Sep 2025
Verified

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service
Disliked: Amenities
Todo bueno. Estacionamiento N/A
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PENOSO...

SE DEMORARON 1 HORA EN EL CHECK IN YA QUE AÚN NO TENÍAN DISPONIBLE LA HABITACIÓN. Y CUANDO ME DAN LA HABITACIÓN NO ERA LA QUE HABÍA RESERVADO. LA RECEPCIONISTA SE EXCUSO CON QUE ELLA NO SE ENCARGO DE LA RESERVA Y QUE YA TENÍAN VENDIDO TODO EL HOTEL. ANTE MI INCONFORMIDAD ME ASIGNÓ OTRA HABITACIÓN CON LAS CARACTERISTICAS QUE HABIA RESERVADO.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien para el precio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para unos días en el centro de Cuenca
Stayed 1 night in Apr 2025
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó mucho el trato y hospitalidad de todo el personal. Sus habitaciones bien mantenidas y que no son frías. Su ubicación es privilegiada. Espero que sigan manteniéndose y reforzando su infraestructura!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar cerca sitios turísticos.No vi estacionamiento
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

ANA KATHERINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una suite delux in foto che sembra accogliente e con vasca jacuzzi come nuova o tenuta bene e invece trovi arredi vecchi, bagno con evidenti macchie nel piatto doccia (sembra sporco)jacuzzi rotta.Letto scomodo. Colazione ristretta e zero attenzione al cliente o quasi. Da rimodernare assolutamente e attenzione al cliente da migliorare !Delusione immensa!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

EFREN XAVIER

Liked: Cleanliness, staff & service

SIN PARKING

No deben poner que tiene parqueadero te envian 2 cuadras y tiene costo
Stayed 1 night in Jun 2024