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Vaway Hotel

3.0 star property

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Photo gallery for Vaway Hotel

Restaurant
Rooftop terrace
Superior Suite
Superior Suite
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Padre Aguirre 8-17 y Mariscal Sucre, Cuenca, Azuay
  • Place, New Cathedral of Cuenca
    ‪1 min walk‬
  • Place, Calderon Park
    ‪1 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Vaway Hotel

Hotel in Cuenca with a rooftop terrace and a 24-hour business center
This smoke-free hotel features a restaurant, a rooftop terrace, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of bedsheets is available on request.
Vaway Hotel offers 30 accommodations with coffee/tea makers and slippers. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Vaway Hotel, you're just a quick walk from Convent of the Assumption. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Convent of the Assumption and New Cathedral of Cuenca
  • Dogs welcome for free (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Vaway Hotel. Self parking is free.

This 3-star Cuenca hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
Terra Rooftop 360 - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A restaurant

Restaurants on site

  • Terra Rooftop 360

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Vaway Hotel Hotel
Vaway Hotel Cuenca
Vaway Hotel Hotel Cuenca

Vaway Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 103 reviews
Rating 8 - Good. 24 out of 103 reviews
Rating 6 - Okay. 6 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Francisco. J

Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The reception doesn’t look particularly nice but the rooms are amazing. The staff was also friendly. The hotel doesn’t have a gym but they suggested a park nearby where one can exercise.
Stayed 2 nights in Aug 2025

10/10 Excellent

charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

2/10 Terrible

Jan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disa

The kitchen was only a sink, cook top, and coffee maker; no frigde or microwave. Water was turned off for repairs originally 1-6 PM, but didn't come back on until 10:30 PM. Construction noises continued until 10:15 PM. There was no hot water the next morning for a shower. The nicest thing was the bed and bedding.
Stayed 4 nights in Sep 2025

10/10 Excellent

Soraya

Travelled with family
Excellent in everything
Stayed 3 nights in Sep 2025

8/10 Good

Elyse

Stayed 3 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service
The staff was great, friendly and professional. The room was ok, but. I reserved a room with a kitchen and it did not have a refrigerator. That makes the kitchen almost useless. The restaurants bery good, but it was often closed. The few time I was able to eat there it was very good.
Stayed 9 nights in Aug 2025

8/10 Good

Raquel

Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and helpful they gave you what you need right away. the room are clean . i will definitely be back to this hotel again. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fantastic!

I loved everything about the Vaway in Cuenca, my view was beautiful. Most of all I loved the entire staff. One of the best hotel stays I have had and that was because of the wonderful staff!
Stayed 6 nights in Aug 2025

10/10 Excellent

Nervo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Cristina, San Pedro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop is the hotels saving grace. Breakfast was awful and lobby staff was rude, unhelpful
Stayed 3 nights in Jul 2025

2/10 Terrible

Mauricio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go bad one! To noisy
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Welcome to Cuenca!

The staff here was very helpful. And the breakfast on the seventh floor exceptionally good. I highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed staying at the Vaway Hotel in Cuenca. It was in the center of many restaurants, shops and more. The hotel was clean, the staff was nice and the rooms were well kept.
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel period.

We really enjoyed our stay. This hotel is very peaceful with friendly staff. The food was amazing so delicious. The rooftop restaurant has an amazing view of downtown Cuenca.
Stayed 1 night in Jul 2025

10/10 Excellent

Geovanny

Stayed 2 nights in Jun 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.
Stayed 7 nights in May 2025

8/10 Good

Maria

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Great location.
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es crucial, está en pleno corazón de la ciudad!
Stayed 1 night in Mar 2025