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Hotel Laam

3.5 star property

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Photo gallery for Hotel Laam

Exterior
Reception
Property grounds
Property grounds
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Morelos #239 Colonia Centro, Cuernavaca, MOR, 62000
  • Place, Cuernavaca Cathedral
    ‪7 min walk‬
  • Place, Galerias Cuernavaca Mall
    ‪15 min drive‬
  • Place, Tabachines Golf Club
    ‪16 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Laam

Hotel with free parking, 5-minute walk to Cuernavaca Cathedral
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Hotel Laam offers 24 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Laam, you're just a quick walk from Borda Gardens. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Cuernavaca Cathedral and 7 minutes by foot from Robert Brady Museum
There's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Laam. Free self parking is available.

This 3.5-star Cuernavaca hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Laam

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL LAAM Hotel
HOTEL LAAM CUERNAVACA
HOTEL LAAM Hotel CUERNAVACA

Reviews

Hotel Laam Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 89 reviews
Rating 8 - Good. 24 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it just did no realized no all room had air-conditioning.
Stayed 4 nights in May 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Bien lugar
Stayed 1 night in Mar 2024

6/10 Okay

Jelen

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was clean, warm and available.
Stayed 4 nights in Feb 2024

10/10 Excellent

Abraham

Stayed 1 night in Dec 2023

4/10 Poor

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

cuauhtemoc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Sep 2022

8/10 Good

xavier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Need to pay more attention to clean de bathrooms
Stayed 1 night in Aug 2022

8/10 Good

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the side of main street, walking distance to shopping and Zocalo.
Stayed 3 nights in Aug 2022

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel but very well kept. The staff was very nice and attentive. I enjoyed the pool. It has a bus station where you can come and go from Mexico city less than a block away. Downtown is just about a 5 minute walk away.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
A little noise, phone ringing, the noise from the pool, and the bed was uncomfortable
Stayed 2 nights in Mar 2020

8/10 Good

Love2travel, Toronto

Travelled with partner
Liked: Cleanliness, amenities
The hotel is a few minutes walk to City Center. Our room was big and clean, but maybe it’s on the ground floor, the washroom has some smell from the sewer. Although our booking had breakfast included, there were only coffee, cookies and a few bananas and apples, as we travelled more, we realized, this is Mexican continental breakfast. We didn’t use the swimming pool. Parking is convenient on hotel property. The front street is very busy.
Stayed 1 night in Feb 2020

10/10 Excellent

Jorge Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente !!
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Buena estadía, habitaciones amplias
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son cómodas y están en buen estado. Muy limpias. La cama me parecio innecesariamente dura. Es el único "pinto en el arroz". La atención del personal es insuperable. Sin duda regreso para ver si en otra habitación tienen un clchón menos "rudo".
Stayed 6 nights in Jul 2025

10/10 Excellent

Jorge Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Jun 2025

10/10 Excellent

Edgar Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está a unos pasos de la catedral de Cuernavaca y el Jardín Borda. Es un espacio tranquilo, extremadamente limpio y con un personal a cargo muy colaborativo y amable. Vale la pena.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in May 2025

10/10 Excellent

Aurora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como en casa

Me sentí bastante cómoda, el personal con atención excelente, la habitación muy limpia, amplia, con todo lo importante sin exceso en decoración. Me encantó su cercanía con el centro. (Dos cuadras) A donde tuve que moverme varias veces en cada día.
Stayed 2 nights in May 2025

10/10 Excellent

Oscar Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Marifer

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó que está cerca del centro y las instalaciones son lindas
Stayed 2 nights in Apr 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general mi estancia fue excelente
Stayed 1 night in Apr 2025