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La Provence Restaurant & Boutique Hotel

3.5 star property

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Photo gallery for La Provence Restaurant & Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
HABITACION JR. SUTE
Lunch and dinner served, French cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
  • Place, Cuernavaca Golf Club
    ‪2 min walk‬
  • Place, Cuernavaca Cathedral
    ‪12 min walk‬
  • Place, Borda Gardens
    ‪14 min walk‬

Room options

View all photos for SUITE CON JACUZZI AMATE

SUITE CON JACUZZI AMATE

SUITE CON JACUZZI AMATE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HABITACION EJECUTIVA

HABITACION EJECUTIVA

HABITACION EJECUTIVA

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION ESTANDART

HABITACION ESTANDART

HABITACION ESTANDART

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE

HABITACION JR. SUTE

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

La Provence Restaurant & Boutique Hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a swim-up bar, a snack bar/deli, and a coffee shop/cafe are onsite.
La Provence Restaurant & Boutique Hotel offers 12 accommodations with DVD players and hair dryers. Accommodations offer separate dining areas. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at La Provence Restaurant & Boutique Hotel, you're connected to a shopping center and just a quick walk from Cuernavaca Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like litter boxes.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy French cuisine while dining at La Provence
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, a concierge, and tour or ticket assistance
  • Steps from Cuernavaca Golf Club and 11 minutes by foot from Museum of the City of Cuernavaca
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including litter boxes
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at La Provence Restaurant & Boutique Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuernavaca hotel.

Guests are served free continental breakfast daily from 8:00 AM to noon.
La Provence - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 500 per night
  • Pets cannot be left unattended
  • Litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel

Todo estuvo bien, excepto porque no tienen aire acondicionado, solo ventiladores, y en la noche hace calor, fue el unico inconveniente
Stayed 3 nights in May 2025

10/10 Excellent

Tania Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

This hotel dont apreciate customers much

The hotel is very nice..with a good but expensive restaurant..but the rooms are terrible..there are no mosquito nets in the Windows ..and no air conditioning..so either you open your window and enjoy the mosquitoes or sweat all night long .. Also the regular rooms are so small that only the bed fits..and not much else.. We asked for an upgrade hoping that as gold member they would honor one..and they told us there were no rooms..although we were the only guests at the hotel..the next morning after complaining much.they upgraded us to a suite..actually a normal room..but charged us 50 % more of the rate we had payed..that room did have air conditioning and was much better.. But honestly we didnt feel well treated.. Anyways..alert your customers not to book this hotel..unless they are prepared to spend nuch more than anticipated..and never stay in the regular rooms.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Disliked: Amenities
The best thing was the bed and the sheets, they are so soft
Stayed 1 night in Apr 2019

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I will be returning many times in the future. I´d like to commend Karina Puente , customer & service support. And especially of course, the personal attention by chef Pascal Brunereau
Stayed 1 night in Mar 2018

6/10 Okay

Ninja Traveler, Dallas, TX

Liked: Cleanliness, staff & service

Cuernavaca Oasis

Had to find a hotel to spend one night to attend a social engagement in this town. And I was pleasantly surprised to find such an oasis, tucked away from the fumes and chaos of this mad city. The reception is very nice and the staff was super friendly. The room was small but nicely furnished. The garden could be beautiful with some TLC. The one thing people need to know is that there is no AC in the rooms nor in the common areas.. It is very common not to have AC in this town (I've stayed at several hotels - some very expensive ones) So be prepared. If it's a deal-breaker for some travelers, this is not the place for them to stay. Nonetheless, I would stay there again in a heartbeat. To the owners: You have a potential jewel if you put the love and monies to make it happen.
Stayed 1 night in Feb 2018

10/10 Excellent

MIREYA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La alberca climatizada, excelente servicio, habitación, desayunos y jardines.
Stayed 1 night in Nov 2025

10/10 Excellent

Tania Sánchez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal super amable y está muy lindo todo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria del pilar

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Nov 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Al baño le hace falta ventilación
Stayed 1 night in Nov 2025

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
super
Stayed 1 night in Nov 2025

10/10 Excellent

Israel

Stayed 2 nights in Oct 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il est noté que le petit déjeuner est un buffet continental dans la réservation, déçus nous avons eu droit à un café un jus de fruit et un morceau de gâteau … où est l erreur ?
Stayed 1 night in May 2025

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y el personal muy amable
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Victor

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024

10/10 Excellent

guillermo a

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Selene

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

en general bien

Stayed 1 night in Dec 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023