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Hotel Eterna Primavera Cuernavaca

3.0 star property

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Photo gallery for Hotel Eterna Primavera Cuernavaca

A pathway leading to a building with a blue facade and a pink building in the background.
A swimming pool surrounded by lush greenery and palm trees.
A hotel room with a bed, a television mounted on the wall, and a door leading to a balcony.
A colorful building with a large open door, surrounded by lush greenery and a palm tree.
A pink building with large windows, surrounded by greenery and a large tree.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Francisco Leyva 68, Cuernavaca, MOR, 62000
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cuauhnahuac Regional Museum
    ‪8 min walk‬
  • Place, Cuernavaca Cathedral
    ‪10 min walk‬

Room options

Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Down duvets, Select Comfort beds, laptop workspace, blackout curtains

Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, two rolled towels, a black wardrobe, and a wooden panel wall.

Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Garden View

A bathroom with a freestanding bathtub, a large mirror, and patterned tiles.

Deluxe Suite, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a wooden headboard, a tiled floor, and a nightstand with a lamp.

Room

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 1 King Bed, Courtyard View

Down duvets, Select Comfort beds, laptop workspace, blackout curtains

Exclusive Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Multiple Beds, Garden View

A hotel room with two beds, a TV, a chair, a desk, and a large window with curtains.

Deluxe Double Room, Multiple Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Double Room, Multiple Beds, Garden View

A hotel room with a bed, a wardrobe, a hanging light fixture, and an air conditioning unit.

Premier Double Room, Multiple Beds, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A bedroom with a bed, a nightstand, a wall-mounted light, and a sliding door.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Eterna Primavera Cuernavaca

This smoke-free hotel features an outdoor pool, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, concierge services, and wedding services are onsite. Housekeeping is available on request.
Hotel Eterna Primavera Cuernavaca offers 10 accommodations with hair dryers and blackout drapes/curtains. Rooms open to furnished patios. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters. 30-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers. This Cuernavaca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Eterna Primavera Cuernavaca, you're just a quick walk from Cuauhnahuac Regional Museum. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Within a 10-minute walk of Cuauhnahuac Regional Museum and Plaza de Armas
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 86 square feet (8 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Eterna Primavera Cuernavaca. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Cuernavaca hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to noon.
Hotel Eterna Primavera Cuernavaca has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 140 for adults and MXN 80 for children
  • A restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Wedding services

Business services

  • 86 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 10:00 AM.
Property Registration Number 01020099287

We should mention

  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Eterna Primavera Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 74 reviews
Rating 8 - Good. 14 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brett Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Geeat place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We were pleasantly surprised, I don't have a single complaint, all was outstanding. And the chef made a delicious breakfast! I highly recommend this quaint hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Guille

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Leslie

Disliked: Amenities
We were not aware that our room faced the parking lot. Some guests were not quiet when they arrived late at night. Please mention this for this room. Most staff didn’t speak English, one staff spoke great English, but not always around. They asked me to sign a contract of rules, but not in English. Very confusing if we could eat or drink in our room or not. Breakfast cafe ran out of black tea, and didn’t notice that we drank only tea the first day, and didn’t restock. Enjoyed the fresh juices. Loved the garden/flowers. Room not cleaned for a multiple night stay. Hotel advertised as having WiFi which we depended on to plan our time in Cuernavaca. However WiFi and streaming TV stations did not work. False Advertising. Complained to front desk, and tech issue not resolved.
Unable to watch movies
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Gregorio arturo

Liked: Cleanliness
No me gusto que el control de Roku no funcionó. No tenía servicio de Streaming. Las llaves de la regadera de agua caliente no cerraba bien.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio por parte del personal de recepción, nos asignaron una habitación que se llama vista al jardín y estaba completamente encerrada, una ventana con vista a una pared, no tenia ventilación natural y no servía el aire acondicionado. Nos cambiaron de habitación, argumentando que los de la otra habitación llegarían tarde de la fiesta y no se iban a dar cuenta del aire y si reclamaban les ofrecerian desayuno gratis. No hicieron la limpieza de la habitación. Definitivamente no regresaré
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento está complicado, pero el personal se espera por hacer tu estancia más amena, la verdad su atención es muy cordial y muy profesional
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones limpias, acceso al estacionamiento adecuado. El desayuno tiene áreas de oportunidad, es muy básico, sin opciones de proteína. Falta variedad en el menu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mauro Godoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las instalaciones, mucha tranquilidad para ir a descansar y el personal muy amable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness
Me encanta. Absolutamente recomendable! Serenidad, confort...belleza.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy tranquilo y acogedor re sientes como en casa, la habitación limpia y fresca,vla alberca bo está climatizada, pero con el sol que hubo no hizo falta, la atención del personal fue maravillosa en especial de Luis siempre atentos el lugar está muy bien ubicado y todo relativamente cerca
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

RAFAEL

Disliked: Cleanliness
Pésimo , no respetaron la reservación me dijeron que ya no era el mismo nombre de hotel que habían cambiado de razón social y que no podían respetar la reservación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y comoda, cerca del centro
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy recomendable, todo excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Café Proteín

Liked: Cleanliness, staff & service, property conditions & facilities
Es seguro y tiene donde estacionar el auto, un lugar muy tranquilo, ideal para descansar. Personal Muy amable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza excelente, alberca limpia pero le faltaba quitar la suciedad del fondo, instalación bien, solo la llave del agua de la regadera no cerraba bien pero bien, almohada colchón y ropa de cama excelente, en amenidades solo hizo falta la crema en general muy bien lo recomiendo al 100%
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba muy linda y limpia
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martha Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Si me gusto mucho el lugar, muy lindo y tranquilo, asi como se ven las fotos esta lindo, la alberca muy bien, aunque no tuve tiempo de ocuparla espero regresar pronto… la habitación grande, espaciosa y limpia, el muchacho que nos atendió excelente, muy amable 🤗 el lugar es excelente lo recomiendo ampliamente para los que les gusta estar en un lugar agradable y con jardin, el estacionamiento no es muy grande pero caben perfectamente los autos para las habitaciones que son 👌
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities
Amables y habitacion impecable
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Lorena

Sin papel higiénico. Miscos en la habitación. Un piquete de algún bicho en la cama. Otros más en paredes.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria Aida

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, la habitación muy confortable y limpia, en general un hotel muy agradable
Stayed 2 nights in Jan 2026