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Hotel Ilebal Cuernavaca Centro - un lugar con encanto

3.0 star property
VIP Access

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Photo gallery for Hotel Ilebal Cuernavaca Centro - un lugar con encanto

A person standing by a pool with a building in the background.
Couples treatment room(s)
An outdoor dining area with wicker furniture, a pool, and a view of a white building with red roofing.
A room with a round wooden table, two leather chairs, and two framed abstract paintings on the walls.
A wooden desk with a vase of flowers, a mirror, and a flat-screen TV mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Room service

Explore the area

View in a map
Antigua Bajada de San Anton, Chula Vista 112, Centro, Cuernavaca, MOR, 62000
  • Place, Borda Gardens
    ‪2 min walk‬
  • Place, Cuernavaca Cathedral
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a framed picture on the wall, and a window with curtains.

Superior Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, and a wall-mounted air conditioner.

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside tables, a nightstand, a framed picture on the wall, and a patterned rug.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Ilebal Cuernavaca Centro - un lugar con encanto

This smoke-free hotel features an outdoor pool, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and a 24-hour front desk.
Hotel Ilebal Cuernavaca Centro - un lugar con encanto offers 30 accommodations, which are accessible via exterior corridors and feature private pools and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Ilebal Cuernavaca Centro - un lugar con encanto. During your stay, you're just a quick walk from Museum of the City of Cuernavaca. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 15-minute walk of Cuernavaca Cathedral and Plaza de Armas
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Ilebal Cuernavaca Centro - un lugar con encanto. Free self parking and valet parking are available.

This 3-star Cuernavaca hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.
Restaurate pequeño - This coffee shop serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • restaurate pequeño

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Private pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 300 for adults and MXN 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 7:00 PM.

Property is also known as

Hotel Ilebal
Hotel Ilebal Cuernavaca
Ilebal
Ilebal Cuernavaca
Hotel Ilebal
Hotel Ilebal Cuernavaca Centro
Hotel Ilebal Cuernavaca Centro - un lugar con encanto Hotel
Hotel Ilebal Cuernavaca Centro - un lugar con encanto Cuernavaca

Hotel Ilebal Cuernavaca Centro - un lugar con encanto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 544 reviews
Rating 8 - Good. 185 out of 544 reviews
Rating 6 - Okay. 65 out of 544 reviews
Rating 4 - Poor. 25 out of 544 reviews
Rating 2 - Terrible. 23 out of 544 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mario De Los

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, the rooms were always clean. Very helpful staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and comfortable, the staff very polite and attentive to their guests, especially Isaac!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Staff excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very nice clean room
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Lourdes

Disliked: Amenities, property conditions & facilities
Bad location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maricruz

Liked: Cleanliness, amenities
Excellent 👍
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Edgar Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good conditions. Really quiet and very clean.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Me de an elevator
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

VIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service all around was very special . From the check in to the food service ,the selection of soaps in room and overall ambiance was amazing. I will be booking and recommending to others . 👍👍
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities
Greta service
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Maria L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a very nice place, but it really needs maintenance. The pool has a lot of tiles missing, there is no food service of any type, not even ice after 300pm. There is a lot of noise coming from the pool machines from the hotel above them.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Yunuen

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not like in the photos
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

José Emilio

Liked: Property conditions & facilities
The food is limited in variety, quality and service.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that would be a negative is that I got sick and my family came to visit and they would not let them stay just to check up on me.
Stayed 13 nights in Jul 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Apr 2023
Verified review

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Service

I called beforehand to ask about my second pet and they said it was no issue or extra charge, one I arrived they made a big fuss and wanted to make an extra charge before check-in for both pets (when none should be charged) and overall making us feel unsafe. Had to stay in a different place and hotel wouldn't wage cancellation after the whole fiasco on their side.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el lugar, excelenre relación calidad-precio y muy cerca del centro. El restaurante tiene buenos precios y considero que el ambiente es muy familiar y tranquilo. Lo único que puedo señalar es que nuestra habitación estandar era caliente, y pesar de que nos dieron otro ventilador y teniendo las ventanas abiertas, el calor tiende a guardarse en el cuarto incluso en la nochr. Fuera de eso, considero que es un gran lugar para pasar una vacaciones cortas.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es in lugar tranquilo, donde se puede escuchar y disfrutar armonia. La alberca esta climatizada y tiene areas donde puedes centarte de leer o platicar con tranquilidad. Los chicos del estacionamiento muy agradable y amable. Lo dice su nombre un lugar pequeño pero con encanto.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la comidas excelente. personal excelente. Solo que la habitación era muy caliente ni con dos ventiladores se pudo refrescar la habitación de noche; tuve que dejar abiertas ventanas y ni así; y no me cambiaron de cuarto. Lamentable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, bonito y limpio
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Disliked: Amenities
No tomamos desayuno
Como ya lo mencioné , la tarifa del hotel es de $1,257 y la de expedía $2,087, esto no es posible , otra vez me pasa esto con ustedes , la vez anterior fue en el Real de Minas Bajio , espero alguna compensación por estas irregularidades, gracias
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Josan

Liked: Cleanliness, staff & service
El hotel bien , céntrico pero de difícil acceso , el personal muy amable , la alberca cómoda pero el hotel algo descuidado
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

MARIO

No se tiene problema para rl estacionamiento, la alberca es pequeña y ls habitacion fue con vista a calle y la vista no es muy agradable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jorge Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien y el personal muy servicial
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable la ubicación conveniente cerca del centro las instalaciones convenientes para el precio habitación limpia alberca limpia alimentos buenos
Stayed 2 nights in Feb 2026