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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Free self-parking
Exterior
Hallway
Restaurant
Basic Room

Reviews

5.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Estanislao Rojas 1A, C/Esquina Bulevard Juarez, Centro, Cuernavaca, MOR, 62000
  • Place, Cuernavaca Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Borda Gardens
    ‪7 min walk‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

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Basic Triple Room

Basic Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Juarez

Dry cleaning, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a vending machine are onsite.
Hotel Juarez offers 25 accommodations with ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Hotel Juarez, you're just a quick walk from Artisanal Market. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi in some public areas
  • Free self parking
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Within a 10-minute walk of Artisanal Market and Plaza de Armas
  • Pets welcome for free
As a guest of Hotel Juarez, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hotel Juarez also features dry cleaning/laundry services, express check-in, and express check-out. Free self parking is available.

This Cuernavaca hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

hotel juarez Hotel
hotel juarez cuernavaca
hotel juarez Hotel cuernavaca

Hotel Juarez Reviews

Reviews

5.2
Rating 10 - Excellent. 11 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 12 out of 96 reviews
Rating 4 - Poor. 15 out of 96 reviews
Rating 2 - Terrible. 36 out of 96 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t available to do business . Please check out
Stayed 2 nights in Jul 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This city is very hilly.
Stayed 1 night in Mar 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During the daytime hours in the heat of the day it can get hot here. I stayed on the top floor, the rooms are huge though. They don’t have ac so yea it’s probably why these are very much affordable accommodations.
Stayed 28 nights in Feb 2024

4/10 Poor

carlos

Disliked: Cleanliness
Stayed 9 nights in Jan 2024

10/10 Excellent

Nemiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

4/10 Poor

carlos

Disliked: Property conditions & facilities
Good location. Near downtown area, within walking distance of main PLAZA and the Palacio de Cortes. This city is chaos, but the chaos is organized. Traffic moves slow but moves non the less. Area around hotel is trashy but trash stops at the hotel entrance. Cheapest place to stay. Is for hard core travelers. No cocaroaches
Stayed 3 nights in Nov 2023

8/10 Good

Leonel, Los Angeles

Liked: Staff & service
.
Stayed 1 night in Jun 2023

6/10 Okay

VICENTE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Odor, no a/c and blankets to old
Stayed 1 night in Jul 2022

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Julio armando

Stayed 1 night in Dec 2025

2/10 Terrible

CESAR

Business traveller
Disliked: Cleanliness
El personal bien, lamentablemente las fotos que tienen no corresponden con la realidad. Es un hotel viejo y sin mantenimiento o actualización. Un hotel de paso tiene mejores habitaciones que las tienen actualmente. Lamentablemente no puedo subir video para que vean el cuarto en el que me hospedé, de la cabecera rota de la habitación que me tocó y que no me dieron llave porque no correspondía ya que acababan de cambiar las cerraduras y tuvieron que abrir con un desarmador. Afortunadamente sólo estuve unas horas. eso sin contar que los controles de la televisión y del cable no tenían tapa en las pilas. Otro detalle que no fue muy formal de parte del hotel es que la entrega de la habitación era a las 12 y a las 4:15 que yo llegué me pidieron esperar porque no estaba hecha la habitación y hasta las siete de la noche me entregaron.
Stayed 1 night in Nov 2025

4/10 Poor

Jorge Alberto

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
Es un lugar que comparte "hotel" y "Motel" (por hora) y no está claro en la oferta, toalla y toallones como la ropa de cama y almohadas necesitan renovación Urgente. El personal trata de hacer lo que puede
Stayed 1 night in Nov 2025

6/10 Okay

Jesús Alejandro

Stayed 1 night in Nov 2025

4/10 Poor

Marcos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sip
Stayed 3 nights in Nov 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Las
Stayed 1 night in Nov 2025

2/10 Terrible

JOSE ALBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar me mencionaron que no había una reservación a mi nombre
Stayed 1 night in Oct 2025

2/10 Terrible

Sergio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba muy sucio y había en el estacionamiento mucho ruido y unas habitaciones estaban con música y por eso fue que no acepte la habitación
Stayed 1 night in Oct 2025

2/10 Terrible

Juventino Moises

Stayed 1 night in Oct 2025

4/10 Poor

MANUEL CALVILLO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Céntrica No... muy abadonado, el cuarto sin closet, ningún mueble para ponder las cosas, la ropa, accesorios, las paredes llenas de humedad y abandono. No grato, no recomendable, por los $450.00 o poco más hay varios mejores. Si muy amable el chico que atiende.
Stayed 1 night in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Todo bien solo que estan algo desgastadas las instalaciones, la televisión nunca sirvio la regadera muy dañada y tarda en bajar el agua por lo que se encharca ademas de que encontramos una chinche en la cama
Stayed 1 night in Aug 2025

2/10 Terrible

Saris

Disliked: Cleanliness, staff & service, property conditions & facilities
Está muy mal estado pésimo inservible es fraude no cumple la foto que muestran con la realidad de la habitación hotel a punto de caerse paredes derruidas baños sucios personal que atiende en camiseta y poco profesional como de barrio , todo un asco este “ hotel “ pésimo
Stayed 1 night in Jul 2025

2/10 Terrible

Rodrigo Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doy esa calificación por qué el cuarto no funcionaba el foco del baño las paredes se veían que la humedad estaba ya destruyendo y traspasando el cuarto tenis un vidrio roto en la esquina superior derecha entonces el precio es bajo pero no vale eso que pague vale menos por todo
Stayed 2 nights in Jul 2025

4/10 Poor

Wilfrido

Disliked: Cleanliness, property conditions & facilities
le falta mantenimiento y remodelacion en los cuartyos en general.
Stayed 1 night in Jul 2025