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One Cuernavaca

3.0 star property

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Photo gallery for One Cuernavaca

A swimming pool with a tiled edge, surrounded by greenery and white lounge chairs.
A modern hotel lobby with a reception desk, seating area, and a dining section.
A modern hotel lobby with a reception desk, bar area, seating, and a visible kitchen in the background.
A modern building with a blue facade and a 'One' sign, featuring a covered entrance and a parking area.
A modern outdoor patio with a glass table and chairs, wicker furniture, and a view of a playground and residential buildings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Place, AVERANDA
    ‪3 min walk‬
  • Place, Forum Cuernavaca
    ‪10 min walk‬
  • Place, Galerias Cuernavaca Mall
    ‪12 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with a city view.

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a wooden headboard, a flat-screen TV mounted on the wall, and a large window offering a cityscape view.

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(43 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted phone.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a TV mounted on the wall, and a window with a city view.

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

One Cuernavaca

Along with an outdoor pool, this smoke-free hotel has a restaurant and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at One Cuernavaca. During your stay, you're just a quick walk from AVERANDA. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Within a 15-minute walk of AVERANDA and Galerias Cuernavaca Mall
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly One Cuernavaca. Self parking is free.

This 3-star Cuernavaca hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and a good breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Carlos A

Liked: Cleanliness, property conditions & facilities
Clean room, great location, staff was nice
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, amenities
The attending at the reception very good clean and comfortable rooms breakfast is very delicious.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gysella

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Andrés Efraín

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alejandro Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B8en
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Iosif L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very hard and uncomfortable so were the pillows room was small
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Brian

Disliked: Staff & service
Bad location, no small stores in the vicinity, I didn’t have toothpaste, n/a anywhere near and the staff didn’t care to help,breakfast was o.k. Nothing special, hotel was brutal as doors were slammed constantly all night long, nothing was done about it and I mean slammed, not just closed, not impressed at all!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JEHU

Bad the breakfast
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Florencio

Liked: Amenities
Ok
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Madyurit Ramírez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Héctor Heliodoro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Dainiz Norai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jose Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Eusebia

Liked: Cleanliness, property conditions & facilities
Rooms were a bit too small and the dryer in laundromat didn’t work
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Rotceh

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno por ser incluido, es de baja calidad. El jugo muy diluido, el café bueno. El personal de la noche nada amable, pero la chica que está por la mañana tiene una actitud inmejorable!
Stayed 2 nights in Apr 2026