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Paiaguás Palace Hotel

3.5 star property

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Photo gallery for Paiaguás Palace Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Gym
Minibar, in-room safe, desk, laptop workspace
Hallway
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Historiador Rubens de Mendonça 1718, Bosque da Saúde, Cuiabá, MT, 78050-000
  • Place, FEMINA - Hospital Infantil e Maternidade
    ‪14 min walk‬
  • Place, Pantanal Shopping
    ‪18 min walk‬
  • Place, Cine Teatro Cuiaba
    ‪3 min drive‬
  • Airport, Cuiaba (CGB-Marechal Rondon Intl.)
    ‪12 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, laptop workspace

Luxury Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Single Room, 1 Bedroom

Luxury Single Room, 1 Bedroom

Luxury Single Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

7.4 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Bedroom

Economy Single Room, 1 Bedroom

Economy Single Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Paiaguás Palace Hotel

Hotel with an outdoor pool, near Pantanal Shopping
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Paiaguás Palace Hotel offers 270 air-conditioned accommodations with minibars and safes. This Cuiabá hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Paiaguás Palace Hotel, you'll be within walking distance of Pantanal Shopping. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Pantanal Shopping and a few minutes from Shopping 3 Americas
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Paiaguás Palace Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Barbecue grills, multilingual staff, and concierge services are also featured at the business-friendly Paiaguás Palace Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Cuiabá hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Upai - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (BRL 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Upai

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Dock
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (99 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 80 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 95 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: BRL 30 per night (in/out privileges)
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Paiaguás Palace Hotel Cuiaba
Paiaguás Palace Hotel
Paiaguás Palace Cuiaba
Paiaguás Palace
Paiaguás Palace Hotel Hotel
Paiaguás Palace Hotel Cuiabá
Paiaguás Palace Hotel Hotel Cuiabá

Paiaguás Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 367 reviews
Rating 8 - Good. 120 out of 367 reviews
Rating 6 - Okay. 42 out of 367 reviews
Rating 4 - Poor. 15 out of 367 reviews
Rating 2 - Terrible. 12 out of 367 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodrigo, Stratford

Liked: Staff & service
Not comment
Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo, Stratford

Liked: Cleanliness, staff & service, property conditions & facilities
Very goog
Stayed 1 night in Feb 2025

10/10 Excellent

Lucieny

Stayed 2 nights in Mar 2023

8/10 Good

Benedito

Liked: Cleanliness, staff & service, property conditions & facilities
satisfactory experience in general …. a little lack of maintenance in our deluxe room …. toilet seats loose and bathroom door stuck when open …

4/10 Poor

Samantha

Stayed 1 night in May 2022

10/10 Excellent

Flaiton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2022

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grey location close to malls and restaurants. Breakfast is vet good and a nice variety. Staff Staff was freindly and responsive. A better gym would be appreciated as it’s very basic.
Stayed 7 nights in Dec 2021

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

valeria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maid didn't show up for 2 days

One of the most expensive hotels with the most frustrating service. No english speaking , terrible attitude, and when i asked about an english speaking person they told me I was supposed to speak Portuguese instead.

10/10 Excellent

Edgar M

Stayed 2 nights in Oct 2025

10/10 Excellent

Jair

Stayed 5 nights in Oct 2025

10/10 Excellent

Paula

Stayed 4 nights in Sep 2025

8/10 Good

Fabio

Stayed 1 night in Oct 2025

8/10 Good

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es
Stayed 1 night in Sep 2025

6/10 Okay

Jose Vanderlei

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ralo do chuveiro entupido, vaso sanitário solto, odor desagradável no banheiro, colchão ruim.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Milton

Stayed 1 night in Sep 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto impecável e um atendimento de primeira
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Stayed 2 nights in Aug 2025

10/10 Excellent

Stellamaris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

George Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio

Hotel muito limpo, e organizado.
Stayed 1 night in Sep 2025

10/10 Excellent

Leandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo Joao

Stayed 2 nights in Aug 2025

10/10 Excellent

ABELARDO

Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa hospedagem em Cuiabá

Hotel bem localizado. Funcionários atenciosos e prestativos acima da média. Café da manhã muito bom. Quarto bastante silencioso. Instalações no geral boas.
Stayed 1 night in May 2025