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Hotel Casa Shami

3.0 star property

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Photo gallery for Hotel Casa Shami

Desk, free WiFi, individually decorated
Exterior
Comfort Suite, Jetted Tub
Exterior
Comfort Suite, Jetted Tub | Bathroom

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
723 Avenida Manco Capac, Cusco, 08002
  • Place, Plaza Tupac Amaru
    ‪5 min walk‬
  • Place, Coricancha
    ‪13 min walk‬
  • Place, Plaza de Armas
    ‪18 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Comfort Suite, Jetted Tub

Desk, free WiFi, individually decorated

Comfort Suite, Jetted Tub

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Romantic Room

Desk, free WiFi, individually decorated

Romantic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Business Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Casa Shami

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Casa Shami offers 20 accommodations with shared/communal kitchens and hair dryers. These individually decorated accommodations include desks. 40-cm Smart televisions come with premium cable channels.

Bathrooms include jetted bathtubs and complimentary toiletries. This Cusco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Casa Shami, you're just a quick walk from Garcilaso de la Vega Stadium. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include tour or ticket assistance
  • Steps from Plaza Tupac Amaru and 3 minutes by foot from Garcilaso de la Vega Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services and tour/ticket assistance are also featured at Hotel Casa Shami.

This 3-star Cusco hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Casa Shami has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • No lift
  • Visual doorbell notification
  • Visual fire alarm

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Shared kitchen access

More

  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

CASA SHAMI HOTEL
Hotel Casa Shami Hotel
Hotel Casa Shami Cusco
Hotel Casa Shami Hotel Cusco

Hotel Casa Shami Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water. No running water. No heat or A/C. No refrigerator or microwave. Did not accept my Expedia booking.
Stayed 5 nights in Oct 2024
Verified review

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel zero stars I would have- what an AWFUL experience! One- don’t expect to have normal things such as water- because in order to “clean” they keep their water turned off and you have to be lucky to shower or do anything in the 5 minute period they keep it on. Two- although your room technically has “walls”, they must be made out of cardboard because you can hear everything going on around you as if they are right besides you. Baby’s screaming, dogs barking, reception with the TV way too loud. Wanna sleep in after a long hike? That’s gonna be a problem here in that with such huge windows the room has no curtains! So rise and shine with the sun. Last but not least- they are in no way connected to Expedia. I paid through the Expedia app and when I arrived they informed me that they are now owed by Expedia for 6 customers and despite me already paying - this is somehow my problem that I have to pay again. Every night I had to look forward to being their middle man with Expedia and finding out a way that I can only pay once for this god awful hotel. As the altitude in Peru can give you a headache as is, save yourself the trouble and choose a different hotel.
Stayed 5 nights in Aug 2024