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El Balcon

3.0 star property
VIP Access

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Photo gallery for El Balcon

Terrace/patio
Dining
Terrace/patio
View from room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, 1 King Bed, Balcony

Double Room, 1 King Bed, Balcony

Double Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Superior Triple Room, Balcony, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden Area

Superior Room, Garden Area

Superior Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Bedroom, Garden Area

In-room safe, WiFi, bed sheets

Superior Room, 1 Bedroom, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

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About this property

El Balcon

A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at El Balcon. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, a restaurant, and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Museo Irq’i Yachay and 6 minutes by foot from Plaza de Armas
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442088811
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 319 reviews
Rating 8 - Good. 62 out of 319 reviews
Rating 6 - Okay. 16 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 5 out of 319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.
Stayed 7 nights in Nov 2025

10/10 Excellent

Evelyn, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful small hotel with great views and a warm personal touch.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast! Helpful staff, nice room, and hot shower.
Stayed 1 night in Nov 2025

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Miho

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Stayed 2 nights in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Freya, KIRKLAND

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at El Balcon was spot on. Wonderful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Stayed 1 night in Oct 2025

8/10 Good

Ellice

Stayed 1 night in Oct 2025

8/10 Good

carolina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Stayed 7 nights in Sep 2025

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.
Inner yard
Inner yard
Entrance
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amélie

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Vadzim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025