A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at El Balcon. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, a restaurant, and a coffee shop/cafe are available.
Free continental breakfast served daily
Options for a bite to eat include a coffee shop and a restaurant
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Within a 15-minute walk of Plaza de Armas and San Pedro Market
Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.
This 3-star Cusco hotel is smoke free.
Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
No on-site parking available
Area shuttle (surcharge)
Food and drink
Free continental breakfast available daily 7:00 AM to 9:30 AM
A coffee shop/cafe
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No lift
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Free bottled water
Limited room service
More
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442088811
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Children may not be eligible for complimentary breakfast.
Property is also known as
El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco
El Balcon Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 232 out of 323 reviews
10 - Excellent
232
Rating 8 - Good. 62 out of 323 reviews
8 - Good
62
Rating 6 - Okay. 16 out of 323 reviews
6 - Okay
16
Rating 4 - Poor. 8 out of 323 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 323 reviews
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Andrew
16 Feb 2026
Liked: Cleanliness, staff & service, amenities
Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location
Andrew
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Stella
9 Jan 2026
Liked: Cleanliness, staff & service, amenities
Great staff and beautiful place.
Stella
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Ailise
4 Jan 2026
Liked: Cleanliness, amenities
Extremely accommodating staff, great breakfast options, high quality sheets
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.