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El Balcon

3.0 star property
VIP Access

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Photo gallery for El Balcon

Porch
Suite, Balcony | Balcony
Terrace/patio
View from room
In-room safe, WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪5 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Sacsayhuaman
    ‪18 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room, 3 Single Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Single Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

El Balcon

Hotel with free breakfast, a short walk to Plaza de Armas
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at El Balcon. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, a restaurant, and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442088811
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 184 out of 265 reviews
Rating 8 - Good. 53 out of 265 reviews
Rating 6 - Okay. 16 out of 265 reviews
Rating 4 - Poor. 7 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, especially the architecture!!! So beautiful. My room was perfect. Staff was polite and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe hotel (main door to road is always locked-staff buzz you in), great bed, dark room for sleeping, charming courtyard, hot shower, friendly staff, lovely breakfast. We only had breakfast one of two days because we left at 4:30 am on second day (we were not offered a takeaway breakfast, but not expecting it either). The outdoor walking paths are wonderful but could be difficult for individuals with poor footing. The door to the room was initially a little finicky to close-but was easier with practice. Great view!!
View from balcony
Walk up to rooms/ entrance to dining/tea area
Breakfast area
Stayed 2 nights in Jun 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is clean, rustic with friendly staff, but can be noisy from street traffic. I would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristi

Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Wonderful food options and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at El Balcon, the staff was friendly and made check in super easy. The rooms were clean and very cute. It gets chilly at night and they had heaters. The layout of the hotel is beautiful. The restaurant has delicious food, plus the chefs were super accommodating. I would definitely recommend a stay here!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gayle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel and good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Stayed 3 nights in May 2025

6/10 Okay

Mitchel Kristoffer

Travelled with group
Liked: Cleanliness
Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.
Stayed 2 nights in May 2025

6/10 Okay

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
I thought that for the price of the suite, you would at least have wifi and adequate heating. I could not sleep unless the fire was going as it was so cold. I slept with my hoodie and sweats on additionally to multiple blankets I had asked for. There was also lots of noise at night which would wake me up every few hours. It was a very cute hotel and the food was quite good. Service was very kind. It’s about a fifteen minute walk down/up a steep hill to get to restaurants. Overall a very nice hotel if you’re paying a cheaper price, I wouldn’t bother with the suite.
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.
Stayed 2 nights in May 2025

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great location and adorable place with a lot of charm. The staff was great and helpful, the breakfast was good, and they help our bags overnight for our one night trip to Aqua Calientes. Highly recommend! Only small issue was that our room for our second night was just next to the road, so we could hear cars rumbling down the cobble stones all night. If you're a light sleeper, it might be worth requesting a room on the other side of the courtyard.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.
Stayed 4 nights in May 2025

10/10 Excellent

CRISTINA, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful views of Cusco .
Stayed 5 nights in May 2025

10/10 Excellent

Edgar, Huntsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Utpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.
Stayed 1 night in May 2025

10/10 Excellent

Paloma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hommie. Staff was extremely nice!
Stayed 3 nights in Apr 2025

2/10 Terrible

Peyton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a hostel. Scary showers and the doors don’t really lock.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Stayed 3 nights in Apr 2025

8/10 Good

HAOZHENG

Travelled with group
Liked: Staff & service
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Stayed 4 nights in Mar 2025