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Aqua Hotel Cusco

2.5 star property

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Photo gallery for Aqua Hotel Cusco

Deluxe Double Room, 1 Queen Bed
Breakfast area
Standard Room | Bathroom
Front of property
Exclusive Double Room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
218 Av. Garcilaso, Cusco, Cuzco, 08002
  • Place, Coricancha
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Cusco Cathedral
    ‪12 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 25 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room

Family Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Aqua Hotel Cusco

This hotel features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Aqua Hotel Cusco offers 27 accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium cable channels.

This Cusco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Aqua Hotel Cusco, you're connected to a shopping center and just a quick walk from Wanchaq Market. Enjoy features like free WiFi in public areas and a free manager's reception, plus a rooftop terrace.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 12 minutes by foot from Plaza de Armas and a 2-minute drive from San Pedro Market
  • Airport pick-up shuttle service available for a fee
A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Aqua Hotel Cusco.

Smoking is allowed in designated areas at this Cusco hotel.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free daily manager's reception

Things to do

  • Ecotours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Doorbell and phone notification
  • Handrails in stairways (64 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Thin carpet in room
  • Visual fire alarm

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch smart TV with premium cable channels
  • Streaming services

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8.5 per room
  • Airport shuttle fee per child: USD 8.5 (from 5 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Aqua Hotel Cusco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20600983556

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

HOTELES CASA REAL
Aqua Hotel Cusco Hotel
Aqua Hotel Cusco Cusco
Aqua Hotel Cusco Hotel Cusco

Aqua Hotel Cusco Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Dan

Stayed 1 night in Aug 2025

4/10 Poor

Lichen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Real poor wifi connection, hot water only in certains hours of the day mornings and evening only around the 7/8s
Stayed 4 nights in Jun 2025

8/10 Good

Tammy

Stayed 1 night in May 2024

2/10 Terrible

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024

2/10 Terrible

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property description was a complete lie. No sound proof rooms, no king sized bed, bathroom was disgusting and it was very cold... would not recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Apr 2024

6/10 Okay

Bettina

Travelled with family
Liked: Staff & service, amenities
This place is conveniently locked near shops and banks, and a quick taxi to anywhere in the city! The bed was amazing but the toilet in my room was broken and some mold on the ceiling and the shower curtain was dirty…but it was so dark, quiet and really comfortable for sleeping! Also, the breakfast was amazing!! And they have tea available on every other floor. So you just have to decide what is important… I always felt safe and the bed was super clean and the staff were so helpful and friendly! I would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

DAN E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were not comfortable and when I woke up I had a few onsect bites. The breakfast was amazing, the lady at the restaurant was fantastic. All the staff was amazing.
Stayed 2 nights in Apr 2024

4/10 Poor

Marla

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very noisy, no hot water
Stayed 2 nights in Mar 2024

10/10 Excellent

Yamilette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 6 nights in Mar 2024

6/10 Okay

Jake

Little dated
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Yahir Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Giovanni

Stayed 2 nights in Mar 2024