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Imagen Plaza Cusco

3.0 star property

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Photo gallery for Imagen Plaza Cusco

Free toiletries, hair dryer, towels
Breakfast buffet
Lobby sitting area
Front of property – evening/night
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jr. Tupac Yupanqui 391, Templo RECOLETA, Cusco, Cusco, 8003
  • Place, Plaza San Blas
    ‪12 min walk‬
  • Place, Coricancha
    ‪15 min walk‬
  • Place, Plaza de Armas
    ‪17 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • Free Wi-Fi

View all photos for Single Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room Standard

  • 12 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Room Standard

  • 16 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
RHOUSE Cusco
Tahuantinsuyo
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Room service
4.2 out of 5, Very good, 201 reviews
The price is €39
15 Jun - 16 Jun
RHOUSE Cusco

About this property

Imagen Plaza Cusco

Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, limo/town car service, and free newspapers are onsite.
Imagen Plaza Cusco offers 12 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Imagen Plaza Cusco, you'll be within walking distance of Plaza de Armas. Free WiFi in public areas, dry cleaning service, and airport pick-up service (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Plaza de Armas and a few minutes from San Pedro Market
  • Airport pick-up and train station pick-up shuttle service available for a fee
As a guest of Imagen Plaza Cusco, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Imagen Plaza Cusco also features concierge services, complimentary newspapers in the lobby, and laundry facilities.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imagen Plaza Cusco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (one way)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Imagen Plaza Cusco offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Imagen Plaza Cusco Hotel
Imagen Hotel
Imagen Plaza Cusco
Imagen Plaza Cusco Hotel
Imagen Plaza Cusco Cusco
Imagen Plaza Cusco Hotel Cusco

Imagen Plaza Cusco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 93 reviews
Rating 8 - Good. 28 out of 93 reviews
Rating 6 - Okay. 14 out of 93 reviews
Rating 4 - Poor. 8 out of 93 reviews
Rating 2 - Terrible. 6 out of 93 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bueno , es un espacio pequeño pero cómodo.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, mucha amabilidad del hotel, el personal muy profesional, quiero destacar el desayuno, muy rico. el hotel esta ubicado al frente de un Templo-Plaza. bonita vista.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal, siempre atentos y dispuestos.. solucionaron todos los pedidos que necesitábamos,nos ayudaron a que nuestra estadía sea cómoda, Sin duda Volveré,.. lo recomiendo
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

CarlosUgarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia unica, lugar centrico, llegas a pie al centro historico en pocos minutos, el personal es mas que amable y servical, te hacen sentir como en casa. Se encuentra al lado de una pintoresca capilla por lo cual la zona es muy tranquila. Excelente Todo
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asistencia: llegue mal al hotel por la altura y el personal me atendió en todo momento con mate de coca, oxigeno y otras atenciones. Lugar calido, habitaciones limpias, cama comoda, RECOMENDADO
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Attila

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff at this hotel were very nice and friendly. The room on the other hand had several issues. It was very cold at night and there was no heating. After reading reviews we went to ask the staff for a heater which helped somewhat. In the shower, half the sliding door was missing and the railing was not properly secured to the wall. If you tried to slide the door shut while showering, the door would fall out of the rail and on to you as you showered. Because the door was broken, water would get everywhere in the bathroom. The faucet in the sink was also broken and would spray water outside of the actual sink bowl. There was also no safe and no mini fridge which aren’t essential but are appreciated when travelling. Breakfast was quite mediocre compared to other similarly priced hotels in Peru. Location is about a 20 minute walk from the plaza. I would not recommend this hotel as travellers can find better for the same amount of money.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property is nice and clean. It is not in the heart of the downtown which made it more authentic
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the enclosed rooftop where you eat your complimentary breakfast is breathtaking!! Rooms are clean and well decorated. Staff is super friendly!! Best part was calling front desk for a taxi and it arrives within 5 minutes. Less than $2 a ride to the Plaza. Im seriously going back to this hotel.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal. Todo el tiempo hay agua para te. Una tiendita dentro del hotel a precios muy accesibles
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas las instalaciones. La mayoria del tiempo estas fuera del hotel, entonces es muy adecuado
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal, las instalaciones y la cercanía del centro a un costo adecuado.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room with great view. Helpful stuff. Amazing breakfast!
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows we’re taped close with packaging tape. Bathroom sink fawcett was really loose when turning it on. No shower curtain. Views are fantastic but hotel just felt like it was not being kept up. To me, definitely not a 3 star.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención por parte del personal. Habitaciones muy limpias .
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is very good and location is good their staff is very special
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and pleasant staff. Clean place Hot water! Good bed and firm and warm Take away breakfast awful, but then we all had altitude sickness. And we had taken the tablets!
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel liegt ca 20 Minuten vom Zentrum entfernt. Zimmergröße war gut, es gab warmes Wasser. Leider hat das Zimmer keine Heizung. Das Frühstück war sehr einfach ! Vom Frühstücksraum hat man eine schöne Aussicht auf die Stadt. Personal war freundlich und hilfsbereit, manche Mitarbeiter der Rezeption konnten nicht gut Englisch.
Stayed 6 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Breakfast was good. Hot water inconsistent. WiFi inconsistent.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Constant electrical sound when electricity was on. Horrific sounds coming from the bathroom all through the night (plumbing issue).
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, muy amables. Las habitaciones súper cómodas. Cuentan con un minimarket en el primer piso!
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nunca nos hicieron limpieza nos dijeron que era antes de las 12 del medio día y al día sig avisamos que podían ir a las 11 y nos dijeron que la persona de limpieza se había ido! El desayuno solo el primer día fue bueno después ya no hubo fruta ni jamón o queso! Solo pan café y yogurt, El Recepcionista siempre fue el mismo! Y nos ayudó en lo que pudo! Tal vez los problemas están en la administración!!
Stayed 4 nights in Nov 2018
Verified

4/10 Poor

Elsa

Disliked: Staff & service, property conditions & facilities, room comfort

No lo recomiendo.

Queda lejos de la plaza de armas y hay que tomar taxis. Las cobijas muy viejas y duras, el baño de la habitación muy pequeño, el desayuno muy austero y en general muy viejo el hotel.
Stayed 6 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, nice location with a great view of the city. Short walk to the main square.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Aresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Hotel staff. Rooms were clean and comfortable. Its like 10mins walk or 5 mins in taxi from City center.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La atención buena solo la primera noche no teníamos cable de tv en la noche no hubo agua caliente y el último día no había desayuno
Stayed 2 nights in Sep 2018