11 Aug 2019 by General Manager
Dear Guest, Thank you for leave your impressions about your recent stay we trust that you had a wonderful stay with us and we hope to welcome you back soon. Kind Regards Arturo Schwarz
19 Nov 2019 by General Manager
Dear Guest, Thank you for leave your comments about your recent stay with us, we are taking very good note of them to improve. We hope you had a wonderful time in Cusco. Best Regards Arturo Schwarz
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. The eco-certified Monasterio, A Belmond Hotel, Cusco also features tour or ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. This Colonial Cusco hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Monasterio, A Belmond Hotel, Cusco offers 122 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Cusco hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 5:00 AM to 10:30 AM.
Illariy Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
El Tupay Restaurant – This fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar – This bar serves brunch and lunch. Open daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.
Monasterio, A Belmond Hotel, Cusco offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 946687
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The tax ID number is 946687. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
