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Prisma Hotel

3.0 star property

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Photo gallery for Prisma Hotel

Courtyard view
Interior
Reception
Courtyard view
Single Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Calle Matara 394, Cusco, 8002
  • Place, Coricancha
    ‪5 min walk‬
  • Place, San Pedro Market
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Exclusive Twin Room, Balcony, Tower

Exclusive Twin Room, Balcony, Tower

Exclusive Twin Room, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Exclusive Double or Twin Room, 1 Bedroom, Terrace, Tower

In-room safe, desk, free WiFi, bed sheets

Exclusive Double or Twin Room, 1 Bedroom, Terrace, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 2 Queen Beds

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About this property

Prisma Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Prisma Hotel offers 74 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Prisma Hotel, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Municipal Theater and 8 minutes by foot from Plaza de Armas
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Prisma Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5 AM to 10 AM.
Onsite venue - This diner specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (roundtrip)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Prisma Hotel Cusco
Prisma Cusco
Prisma Hotel Hotel
Prisma Hotel Cusco
Prisma Hotel Hotel Cusco

Prisma Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was good but you have to deal with road noise. WIFi was horrible and front desk staff weren’t very accommodating
Stayed 2 nights in Nov 2025

10/10 Excellent

Elvira, Vancouver

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Oct 2025

8/10 Good

Raghu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, everything
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Good location and friendly/helpful staff. The rooms don’t keep out much noise form the main areas.
Stayed 1 night in Aug 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

8/10 Good

Jill, Punta Gorda

Liked: Cleanliness, staff & service, property conditions & facilities
loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no WiFi in my room. Even when given another way to log in, it didn’t work. The third time I brought it up, the man at the desk shrugged his shoulders. I wasn’t the only one with this problem. Many people would stand in the hallways.
Stayed 2 nights in Aug 2025

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

kristin

Stayed 2 nights in Jul 2025

10/10 Excellent

Rem, Kitchener

Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very nice and helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

vivian

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bien ubicado

El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca. El hotel es cómodo y el personal muy atento. El desayuno lo sirven de 5am a 9:30am.
Stayed 4 nights in Dec 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a beautiful place to stay in Cusco
Stayed 3 nights in Dec 2024

8/10 Good

Elizabeth, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service
Property is a good option for a night or two in Cusco. Convenient location that is short walk to the main square. There is a market close by for snacks, water, etc. The accommodations are basic but are a good launching point for Peru adventurers. The main draw back is that there are many travelers that are taking early morning excursions and it can be really noisy from about 4 to 5 am with doors and talking as people head out.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Stayed 3 nights in Sep 2024

6/10 Okay

Neale

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, amenities
Some staff are not very helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shivanand, North Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Stayed 6 nights in Aug 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room walkable distance to attractions in central Cuzco. Good hot water system which is not a given in Peru. My only criticism is could hear people yelling on the street at wee hours. Would book again.
Stayed 3 nights in Aug 2024