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Prisma Hotel

3.0 star property

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Photo gallery for Prisma Hotel

Courtyard view
Interior
Single Room
Courtyard view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Calle Matara 394, Cusco, 8002
  • Place, Coricancha
    ‪5 min walk‬
  • Place, San Pedro Market
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Exclusive Twin Room, Balcony, Tower

Exclusive Twin Room, Balcony, Tower

Exclusive Twin Room, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Exclusive Double or Twin Room, 1 Bedroom, Terrace, Tower

In-room safe, desk, free WiFi, bed sheets

Exclusive Double or Twin Room, 1 Bedroom, Terrace, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Prisma Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Prisma Hotel offers 74 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Prisma Hotel, you're just a quick walk from San Pedro Market. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of San Pedro Market and Plaza de Armas
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Prisma Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5 AM to 10 AM.
Onsite venue - This diner specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (roundtrip)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Prisma Hotel Cusco
Prisma Cusco
Prisma Hotel Hotel
Prisma Hotel Cusco
Prisma Hotel Hotel Cusco

Prisma Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 86 reviews
Rating 8 - Good. 25 out of 86 reviews
Rating 6 - Okay. 10 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Raghu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, everything
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
property very central, food great
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a beautiful place to stay in Cusco
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very nice and helpful!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Good location and friendly/helpful staff. The rooms don’t keep out much noise form the main areas.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. I will stay here again when i am in Cusco.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel was OK, enough for stay the night, clean new baths, mattress a little hard
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, room comfort

Good location

It was an OK hotel, good location, early breakfast (5am)
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining balcony was lovely.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Location was good but you have to deal with road noise. WIFi was horrible and front desk staff weren’t very accommodating
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Great Staff!! Very clean!!!
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shivanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

myung jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome balcony
Stayed 1 night in Aug 2024
Verified

8/10 Good

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was good. The staff were excellent. Unfortunately, street noise was a problem and no black out curtains.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Holly

Liked: Staff & service
This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel locates a little outside the central old town area, but much easier for taxi-Uber-Tour minivan pick up. Walking about 12 minutes to Saint Pedro Peru Rail train Station. Breakfast is good in a standard budget hotel and serve at 5am, a plus breakfast for early train departure to Machu Picchu in early morning.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were extremely helpful. One young woman, Rocio, helped me book a personal tour to Machu Picchu when I had no prior ticket reservation. She took care of the entire logistics, and my English-speaking guide was very good.
Stayed 5 nights in May 2024