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Pumas Cusco Hotel

Property class: 2.5

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Photo gallery for Pumas Cusco Hotel

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Recoleta C -1, Zaguan del Cielo, Cusco, 8003
  • Place, Coricancha
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Cusco Cathedral
    ‪12 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪9 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Business Room, 2 Single Beds

Business Room, 2 Single Beds

Business Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Desk, soundproofing, free WiFi, bed sheets

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Pumas Cusco Hotel

A microwave in a common area, a refrigerator in a common area, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10239439689
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Pumas Hotel
Pumas Cusco
Pumas Cusco Hotel Hotel
Pumas Cusco Hotel Cusco
Pumas Cusco Hotel Hotel Cusco

Pumas Cusco Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Great hotel. Room and bathroom were clean and in good condition. Staff were amazing, especially when we had an issue with a tour company. The gentleman did everything he could think of to help us. We were there in July, which is Peru’s winter and there is no heat so the rooms were quite cold. But there was hot water, soap and toilet paper. 10 minutes walk to plaza de arms, good location. I would for sure stay here again.
Stayed 5 nights in Jul 2018
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención recibida fue excelente, muy buena comunicación al respecto aclarando dudas. Tienen que mejorar algo el desayuno y el sistema de agua caliente. Todo lo demás me siento satisfecho.
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários do hotel são muito atenciosos e educados o hotel é limpo e a cama é confortável. A localização do hotel não é muito boa, pois é longe da Plaza de Armas.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Bjørn

Disliked: Staff & service

Horrible hotel

Horrible service and hotelrules...! I had to discuss with them for half an hour to bring a friend to my room, doring mid-day.. They finally gave permission, but clocked it and gave us an hour, with the messege "1 min late, and you'll have to pay for a full day"...! Their attitudes are horrible, they won't take your dollars, and they have a way of making you feel like it is inconvenient for you to be there....!! Horrible experience, and horrible hotel.. Do NOT go here...!
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confiable

Excelente
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

Muy amables
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020