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Pumas Cusco Hotel

2.5 star property

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Photo gallery for Pumas Cusco Hotel

Desk, soundproofing, free WiFi, bed sheets
Property entrance
Free daily buffet breakfast
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Recoleta C -1, Zaguan del Cielo, Cusco, 8003
  • Place, Plaza San Blas
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Cusco Cathedral
    ‪12 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 2 Single Beds

Business Room, 2 Single Beds

Business Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 Double Bed

Desk, soundproofing, free WiFi, bed sheets

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Pumas Cusco Hotel

This smoke-free hotel features a restaurant, a coffee shop/cafe, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities.
Pumas Cusco Hotel offers 16 accommodations with shared/communal kitchens. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Pumas Cusco Hotel, you're just a quick walk from Plaza San Blas. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Plaza San Blas and Hatunrumiyoc
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Pumas Cusco Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 9 AM.
Pumas Cusco Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Pumas Cusco Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10239439689
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Pumas Hotel
Pumas Cusco
Pumas Cusco Hotel Hotel
Pumas Cusco Hotel Cusco
Pumas Cusco Hotel Hotel Cusco

Pumas Cusco Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

melissa, calgary, an

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Great hotel. Room and bathroom were clean and in good condition. Staff were amazing, especially when we had an issue with a tour company. The gentleman did everything he could think of to help us. We were there in July, which is Peru’s winter and there is no heat so the rooms were quite cold. But there was hot water, soap and toilet paper. 10 minutes walk to plaza de arms, good location. I would for sure stay here again.
Stayed 5 nights in Jul 2018

8/10 Good

Jose, Ponce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención recibida fue excelente, muy buena comunicación al respecto aclarando dudas. Tienen que mejorar algo el desayuno y el sistema de agua caliente. Todo lo demás me siento satisfecho.
Stayed 6 nights in Apr 2023

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários do hotel são muito atenciosos e educados o hotel é limpo e a cama é confortável. A localização do hotel não é muito boa, pois é longe da Plaza de Armas.
Stayed 1 night in Oct 2019

2/10 Terrible

Bjørn

Disliked: Staff & service

Horrible hotel

Horrible service and hotelrules...! I had to discuss with them for half an hour to bring a friend to my room, doring mid-day.. They finally gave permission, but clocked it and gave us an hour, with the messege "1 min late, and you'll have to pay for a full day"...! Their attitudes are horrible, they won't take your dollars, and they have a way of making you feel like it is inconvenient for you to be there....!! Horrible experience, and horrible hotel.. Do NOT go here...!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confiable

Excelente
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

Muy amables
Stayed 1 night in Sep 2018