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San Francisco Plaza Hotel

3.0 star property

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Photo gallery for San Francisco Plaza Hotel

Food court
Suite | Living area
Standard Double Room
Free daily buffet breakfast
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Ceniza 147, Cusco, Cusco, 84
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Triple Room, Bathtub, Courtyard Area

Exclusive Triple Room, Bathtub, Courtyard Area

Exclusive Triple Room, Bathtub, Courtyard Area

  • 29 sq m
  • Sleeps 4
  • 3 Large Single Beds

View all photos for Single Room

Single Room | Bathroom

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

San Francisco Plaza Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
San Francisco Plaza Hotel offers 30 air-conditioned accommodations with safes and slippers. LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at San Francisco Plaza Hotel, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Museo Irq’i Yachay and 7 minutes by foot from Plaza de Armas
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly San Francisco Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5 AM to 9:30 AM.
San Francisco Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Francisco Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20450791980
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco

San Francisco Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 76 reviews
Rating 8 - Good. 25 out of 76 reviews
Rating 6 - Okay. 7 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

daniel

Travelled with family
Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025

10/10 Excellent

Tommy

Thank you for your excellent service.
Stayed 1 night in Sep 2023

8/10 Good

Ariel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023

6/10 Okay

Andrew

Travelled with partner
We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023

10/10 Excellent

Randall

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Lyndsay, Detroit Mi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful! Pricing was Great! Beautiful Entrance! Room was cozy!
Stayed 1 night in Mar 2020

10/10 Excellent

Denise, Ontario Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a warm friendly feel. The staff went above and beyond to help my family with a emergency. Wonderful place to stay.
Stayed 2 nights in Mar 2020

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable night!

Hotel was really good value for money and the rooms were nice and spacious. The bathroom was massive and with a large spa as well. Breakfast was fairly simple, but not bad. Overall a pretty good stay!
Stayed 1 night in Feb 2020

8/10 Good

RON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

PORNTHEP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location. 10 minutes walk many restaurants

The services provided by everyone in the hotel was excellent. A little far away from central district, approximately 10 minutes walk through neighborhood and small shops
Stayed 1 night in Oct 2019

8/10 Good

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All goods except those dirty towels

Hotel location is great, staffs are super friendly, however the hotel towels are really old and dirty. Everything else is good.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

melodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Hotel exceeded our expectations. Large clean room. Huge bathroom. Very friendly helpful staff. All family I believe. Had dinner in hotel and food also excellent. Decor is beautiful from when you walk in the entrance.They have you sit down for cocoa tea as soon as you arrive. And make you feal very relaxed. Unfortunately all rooms were booked at this hotel when we were to return from Macha pichu. Would definately stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Michael, Miami, US

Liked: Cleanliness, staff & service, property conditions & facilities
A 3-star hotel with 5-star service! My wife and I had a great stay at this hotel. The accommodations are comfortable and clean. The breakfast is great, offers enough variety and everything we had was delicious. Jonathan and Marcelo are the most pleasant and hardworking guys I've met, they are proactive, helpful and provide attention only expected at a 5-star hotel and are an asset to this place. I would definitely return and recommend this hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Great!

We booked this hotel for three nights. It was an amazing stay. Jonathan and Marcel were awesome, helping us with recommendations to restaurants, shopping areas and tours. The hotel is very clean, our room was large with two big beds and two flatscreen TVs, a very large bathroom, they provide soap shampoo and a hairdryer. Breakfast food was pretty good. The hotel is very close to the city center, museums, a laundromat across the street, and the meeting place for most tour groups (at the Cathedral). I highly recommend staying here. I’m sure my husband and I will be back!!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Suitable Hotel in Cusco

The hotel was very clean, and the room was very spacious. The hot water in the shower was excellent, especially after trekking to Machu Picchu and back. The only downside is that you can hear everything that goes on because of the way the rooms face inward to the courtyard. So, anyone coming or going, a crying baby, work being done, people in the restaurant... you can hear all of it.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

4/10 Poor

RAN, UAE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst check in experience ever

The check in experience is ruined my entire stay. While check in, I showed the receptionist the booking confirmation for 2ADULT and 1Child. But she said I had to pay for the Child as she did have the comment. And she called up her manager, end up asked me to pay 10 dollars each for breakfast which supposed to be included in room rate. I refuse to pay and not having breakfast. I initially didn’t want to have breakfast as we have early departure the next morning. But the situation is really embarrassing, not all about money. This is the first time after so many years I made bookings with hotel.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Overall great stay.

Great stay. Location is perfect. Room could do with slight improvements.
Stayed 2 nights in Jun 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do better

Lovely interior to the common areas, very different from other hotels. Staff very keen to be of assistance. Family room set out as two separate areas either side of central bathroom. Unfortunately, having checked in late in the evening, the room had not been made ready for guests and no towels, soap etc had been provided. Towels when they were delivered to the room, whilst embroidered with the hotel logo, were worn. By attention to detail the hotel experience could be greatly enhanced.

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice stay, hotel very nice old colonial stile with many nice pictures. Hotel personal super friendly, breakfast also good. If I back to Cusco, sure stay here again. Thanks for warm stay to all of You.