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San Francisco Plaza Hotel

3.0 star property

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Photo gallery for San Francisco Plaza Hotel

A restaurant with outdoor seating, ornate railings, and a decorative fireplace.
A dining area with ornate furniture, a statue, and Christmas decorations.
A building with a balcony, a door, and a sign with a letter 'H'.
A living room with a wooden staircase, a green sofa, and a coffee table.
A hotel room with two beds, a nightstand, and a wall clock.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Ceniza 147, Cusco, Cusco, 84
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a nightstand, and a wall clock.

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a chair, and a vase of flowers.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with two beds, each with a brown bedspread and white pillows, and a black cross-shaped wall decoration.

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A neatly made bed with a headboard, a bedside table with a lamp, and a wall clock.

Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Triple Room, Bathtub, Courtyard Area

A hotel room with two beds, a desk, and a bathroom.

Exclusive Triple Room, Bathtub, Courtyard Area

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bathroom with a glass-enclosed shower, a white sink, and a towel rack.

Single Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

San Francisco Plaza Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
San Francisco Plaza Hotel offers 30 air-conditioned accommodations with safes and slippers. LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at San Francisco Plaza Hotel, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Museo Irq’i Yachay and 7 minutes by foot from Plaza de Armas
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly San Francisco Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5 AM to 9:30 AM.
San Francisco Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Francisco Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20450791980
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco

San Francisco Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 88 reviews
Rating 8 - Good. 30 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alanaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing decoration. I love it. The room are very comfortable. Good breakfast, poor amenities but for the price is ok. If y0u want a good shampoo or soap bring it with y0u.. the restroom cleaning needs more deeper cleaning. It was a great option. Great value
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place to stay, friendly staff and great location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast. Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes. Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel. Plan to stay here again on return from Machu Pichu
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

daniel

Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sanjiv

Liked: Cleanliness, amenities, property conditions & facilities
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location. The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Elisabeth

Disliked: Cleanliness, staff & service, amenities
Got salmonella infection from eggs at breakfast and god hospitalized, wanted a late check out because of the situation, but then I needed to pay for one more night. Rooms are big, but not clean. Perfect location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Tommy

Thank you for your excellent service.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Andrew

We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay attention to your bags.There is no elevator.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar. The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us. The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay problemas con el agua caliente y la limpieza de las bañeras. Por lo demás es un buen hotel y su personal es atento. También si sale antes de la hora del desayuno y lo solicita le proveen una bolsa con varios alimentos.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas y Perón al amable. Deben cambiar el papel de baño y jabón de baño es pésimo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て問題なし
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Carolina Andrea

Al llegar al alojamiento me cobraron 2 piezas de 3 camas, sin embargo, nos dieron una de 3 camas y 1 de 2 camas. Se cortó el agua h fue problema del hotel. Mal servicio de desayuno, pobre.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Hotel bem localizado, funcionário gentis e bom café da manhã
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción en Cuzco!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Sara de Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma graça, a decoração é linda, as acomodações são ótimas, tudo muito limpo, o pessoal que trabalha no hotel são muito atenciosos e prestativos. A única coisa que poderia ser um pouco melhor é o café da manhã.
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

Anders

Liked: Cleanliness, staff & service

Bra men otillräckligt med varmvatten och värme.

Trevlig miljö och bra läge, men saknades varmvatten flera gånger och det var kallt på rummet. Hade två olika rum. Det ena hade en AC med värme och det andra rummet saknade detta.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Très bel hôtel, super situation géographique ! La piscine fait vraiment un bien fou.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful! Pricing was Great! Beautiful Entrance! Room was cozy!
Stayed 1 night in Mar 2020