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Wyndham Cusco Saqsayhuaman

4.0 star property

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Photo gallery for Wyndham Cusco Saqsayhuaman

Interior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Lobby
Daily full breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle San Martin C7, Urbanización Ucchullo Alto, Cusco
  • Place, National University of Saint Anthony the Abbot in Cuzco
    ‪16 min walk‬
  • Place, Plaza San Blas
    ‪18 min walk‬
  • Place, Plaza de Armas
    ‪9 min drive‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Wyndham Cusco Saqsayhuaman

This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Wyndham Cusco Saqsayhuaman offers 79 accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Wyndham Cusco Saqsayhuaman, you'll be within walking distance of Plaza de Armas. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Plaza de Armas and 6 minutes from San Pedro Market
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Wyndham Cusco Saqsayhuaman offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Wyndham Cusco Saqsayhuaman. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Cusco hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 9:00 AM.
Wyndham Cusco Saqsayhuaman has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Té en las zonas comunes

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Cusco Saqsayhuaman

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
  • Resort fee: 10 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Wyndham Cusco Saqsayhuaman offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20517283437
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saqsayhuaman
Wyndham Cusco
Wyndham Cusco Saqsayhuaman
Wyndham Saqsayhuaman
Wyndham Saqsayhuaman Hotel
Wyndham Saqsayhuaman Hotel Cusco
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Cusco
Wyndham Cusco Saqsayhuaman Hotel Cusco

Wyndham Cusco Saqsayhuaman Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 579 reviews
Rating 8 - Good. 171 out of 579 reviews
Rating 6 - Okay. 121 out of 579 reviews
Rating 4 - Poor. 64 out of 579 reviews
Rating 2 - Terrible. 40 out of 579 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The location was perfect. They have the most beautiful view of the city in the restaurant terrace. The rooms are very spacious, clean and with beautiful views. The staff is first class! They go above and beyond to make sure your stay at the Wyndham is absolutely perfect! They personalize your experience and ensure you’re enjoying every moment at their facility. They make you feel like family! Highly Recommended.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

RobertKnuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was on a side street up a hill from the main area of Cusco and was quiet and secluded. We had an amazing view of the entire city. The room was exceptionally nice. The entire staff was professional, friendly and very accomodating
Stayed 2 nights in Mar 2020
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff Was very helpful. The hotel was clean, and our room had a great view. The new chief and head waiter produced a wonderful dinner for my wife and I. Starting with a complementary Golden Berry Pisco the food was artistically presented and so very tasty. They were very engaging and gracious. If you want a reasonably priced room with view above the city though not close to downtown this is a good choice
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Diego

Liked: Cleanliness, staff & service, amenities
La estufa se daño y el wifi era muy lento o a veces sin señal
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

The lobby was nice and I liked that we were escorted to our room. However
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Jessie

Disliked: Cleanliness, amenities, property conditions & facilities
No es un Wyndham solo mantiene el nombre. Fue vendido hace 4 años está deteriorado no hay wifi cable desayuno sin buffet frío casi no hay personal. Definitivamente no lo recomiendo. Estuve una sola noche de las4 que pagué y me mudé a otro hotel. Ahh El Barrio es feo ruidoso inseguro y lejísimos del centro ! Taxi 🚖 para todo. Expedia debe asegurarse antes de ofrecerlo como Wyndham 🤔
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Rafael

Disliked: Staff & service, property conditions & facilities
My daughter got sick with altitude , asked for bottled water and they didnt have any. Cable didn't work. Breakfast was terrible, not enough staff. I would not recommend this hotel at all! Not our American standard, eventhough is an American brand.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

AP

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. They were very few in number but were available to attend to your needs. However, basic necessities and amenities not available: 1. No iron to press clothes in the room .. which is a basic thing especially for a hotel chain like Wyndham 2. No coffee in the room ... available only during breakfast , which was good. 3. Wireless barely worked 4. Cable tv never worked and I mean never worked 5. It felt like a ghost town. Barely any lights were on, only ones near your room. Rest all were closed ... so it literally was like a ghost town 6. Restaurant always closed for lunch and dinner, never open even once during my stay. So after a long hiking trip if you need to just relax at room, it was impossible: wifi , cable tv and restaurant not working .. huh Overall, very disappointed with the hotel
Stayed 6 nights in Dec 2019
Verified

2/10 Terrible

JoseChacon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- no tenían la habitación con dos camas - la puerta no cerraba con seguro mis pertenencias estuvieron expuestas todo el tiempo - mi habitación no tenía calefacción - cuarto con problemas eléctricos me quemo varios conectores de pared - secadora de pelo funcionaba 1 minuto y se apagaba - lentitud de servicio de restaurant duraron 40 minutos haciéndome un huevo frito por lo que atrase y no pude terminar un tour - internet inexistente - cuarto con un olor extraño y desagradable - lo único bueno fue la amabilidad del personal que debe estar acostumbrado a recibir estas quejas del estado tan malo de las instalaciones
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
夜景がとても綺麗です
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

It’s old and out of the way. Being here would be inconvenient if you were visiting Cusco for a few days. We were just there for the night in transit back to Lima so it was fine. The hot water wasn’t working in the morning. We missed our wake up call as well.... I would say it is just ok. For the price it is decent. But you’d be better to spend a little more to be closer to the square so you can walk and do things easily. Part of the problem was that we stayed at the Plaza del Inca at the beginning of our stay and there is simply no comparison.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

LeticiaLUcero

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente, la gente super linda y cortez, si volviera, lo volveria a elegir
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great comfy bedding and low noise level The view of the city is incredible
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the best district of Bolivia.
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

SEBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Location is quite far from the center of the town and they charged U$7 for tax which was not an expected cost. Check-In took 20minutes because they couldn't check my booking in their system though it was finally sovled out. Staffs were kind and room was ok, but the hotel was very old. I thought the room rate was cheap when I booked it, but I think it is not after staying in it.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Por mejorar

Instalaciones y habitación confortable. Por mejorar el servicio de restaurante y lamentable la zona donde está ubicado
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Lemy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was really friendly and they were helpful getting transportation for you. No complaints at all it was a nice hotel overseas the city.
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Alan was great on Rri arrival, but service of others and facilities got worse as the days went on. Internet unavailable from room and marhinal in reception areas, breakfast tables were never cleared and if you wanted a good table you needed to clear the table yourself. Staff approached or looked for a number of times and never proactive (again with the exception oc Alan)
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was good the first night we checked in but when we came back and checked in again the room was atrocious! No help from the manager at all, he wouldn’t even come see us. This is not the way a Wyndham should ever operate. Absolutely horrible. The room had numerous carpet stains, cracked walls, filthy curtains that were releasing dust and debris, and when the upstairs room flushed their toilet we could smell it coming up through our sink. Room 527 is abominable.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above, and beyond my expectations. Anytime we needed assistance they solved the problems instantly. The only issue is that it’s a bit further from the plaza Darmes, so you must Uber or taxi. As well, there is a lot of noise come 3am. I’m not sure if it’s because we’re right below the restaurant or if it’s the neighbouring room, so if you’re a light sleeper like me, bring earplugs.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Atendimento muito bom, academia em reforma. Mas no geral hotel muito bom mas um poico afastdo do centro
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Gabym

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was very friendly and helpful. They provided coca tea as soon as we checked in, which helped with the altitude sickness. The hotel has a great view of Cusco and was very clean!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were new and well laid out , staff very friendly , good location , safe. Water was purified and drinkable. No gymnasium and room safe very modern but strangely not anchored to the wall
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and friendly, property is nice, but a little hard to find by taxi drivers.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Weak plumbing system and hot water system., but has good staff and service
Stayed 2 nights in Sep 2019