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Best Western Buffalo Ridge Inn

2.5 star property

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Photo gallery for Best Western Buffalo Ridge Inn

Exterior
Lobby
Hypo-allergenic bedding, individually decorated, individually furnished
Business centre
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
310 W Mount Rushmore Rd, Custer, SD, 57730
  • Place, 1881 Courthouse Museum
    ‪11 min walk‬
  • Place, Crazy Horse Memorial
    ‪14 min drive‬
  • Place, Sylvan Lake
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (1st Floor;Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed (1st Floor;Pet Friendly)

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave

  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(41 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
Super 8 by Wyndham Custer/Crazy Horse Area
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  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 1,000 reviews
Super 8 by Wyndham Custer/Crazy Horse Area

About this property

Best Western Buffalo Ridge Inn

Hotel with free breakfast, near Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Best Western Buffalo Ridge Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the free breakfast at Best Western Buffalo Ridge Inn. During your stay, you'll be within walking distance of Rocky Knolls Golf Course. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Rocky Knolls Golf Course and 1881 Courthouse Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Buffalo Ridge Inn. Self parking is free. A complete renovation of Best Western Buffalo Ridge Inn was completed in August 2020.

This Custer hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 2 and April 25.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Buffalo Ridge
Best Western Buffalo Ridge Custer
Best Western Buffalo Ridge Inn
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western
Best Buffalo Ridge Custer
Best Western Buffalo Ridge Inn Hotel
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Inn Hotel Custer

Best Western Buffalo Ridge Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 1001 reviews
Rating 8 - Good. 378 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in went very smoothly. Our room was nice and spacious. Beds and pillows were very comfortable. The hotel's location was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, but please note… NO HOT TUB!!! Don’t believe the google pics on that. I booked here because the google pics showed a hot tub. It was very disappointing to find out they boarded over it. Otherwise, it’s a great place.
Stayed 1 night in Jul 2025

2/10 Terrible

Angie

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our 2 night stay. The room was pleasant, along with the rest of the property. We did not use the pool. The breakfast was great! It was nice to see breakfast staffed to make sure everything was available. The staff was great! Our only disappointment was the soft bed. We were sinking to the middle of the bed. May be time to replace the mattress.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and up to date.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yeng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a quick night on our way home from vacation. Front desk staff was friendly and thoughtful. She placed us near stairs and away from other guests without me requesting it. Which was nice since I had my children with me and had a lot to carry. The room was spacious and clean. Breakfast was good too.
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included
Stayed 1 night in Jul 2025

10/10 Excellent

Martine, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to some restaurant and gas station
Stayed 1 night in Jul 2025

10/10 Excellent

Lanning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Evan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt like a closet, odd shaped bathroom, 1960's layout
Stayed 1 night in Jul 2025

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Great location. Room was comfortable, however paint chipping and peeling off the walls should be fixed for a more clean look therefore making the room look fresh and more comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how I was able to park right in front of my room. I got a pet friendly room and being on the first floor was very easy for pet access. Staff was very friendly, room was clean. Traveled with my son alone and felt safe here.
Stayed 1 night in Jul 2025

2/10 Terrible

phil

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not fully updated and they charged the same prices as a FULLY UPDATED ROOM, without any compensation
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel bed was comfy. The room was super clean. The breakfast was phenomenal! Great variety. The pool was clean nice and warm. The staff was absolutely amazing especially Britt she was so nice and caring.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We liked the continental breakfast! Good variety and tasted average. We disliked the cleanliness, condition of the property, and bed.
Stayed 2 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

I liked the property and the service, it had a laundry, ice machine, easy parking. Small town so everything is walkable. Room was clean but it just had this smell that was old, mildewy. Not sure if it came from the AC Unit, building, etc. overall, it was ok. That’s my only gripe.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

3 night stay while checking out the Black Hills

I didn’t like how dirty the bathroom floor seemed. I made my kids wear shoes for the 3 days we stayed (not just socks) throughout the room. It was an awesome location. The breakfast was ok. Most of the patrons were super friendly so that was pretty great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Stayed 5 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
The hotel looked nice but things were run down in our room. The toilet leaked a lot and the bathroom wasn’t very clean. We did like the 2 room option but our bed had a lot of someone else’s hair in it. The breakfast was disappointing and they didn’t have coffee.The rating was high so I booked this hotel, but sadly we were disappointed. The staff was friendly though.
Stayed 1 night in Jul 2025

6/10 Okay

Shari

Travelled with family
Liked: Cleanliness, staff & service
Room was clean but definitely needed some updating in the bathrooms, everything was stained. Parking in front of our room was at a terrible grade and angle. Entry door did not seal. You could see light through it. Staff were friendly and breakfast was good.
Stayed 1 night in Jul 2025