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Hai Yen Hotel

3.5 star property

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Photo gallery for Hai Yen Hotel

Deluxe Double or Twin Room | View from room
Front of property โ€“ evening/night
Daily continental breakfast for a fee
Hypo-allergenic bedding, minibar, in-room safe, desk
Outdoor pool, open 6:30 AM to 9:30 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
568 Cua Dai, Hoi An, Da Nang, 560000
  • Place, Hoi An Cloth Market
    โ€ช7 min walkโ€ฌ
  • Place, Central Market Hแป™i An
    โ€ช8 min walkโ€ฌ
  • Place, Hoi An Night Market
    โ€ช17 min walkโ€ฌ
  • Airport, Da Nang (DAD-Da Nang Intl.)
    โ€ช56 min driveโ€ฌ

Room options

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds OR 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Quadruple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hai Yen Hotel

Along with an outdoor pool, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hai Yen Hotel offers 41 air-conditioned accommodations with fireplaces and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hai Yen Hotel, you're just a quick walk from Central Market Hแป™i An. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at HaiYen
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 9 minutes by foot from Central Market Hแป™i An and a 2-minute drive from Hoi An Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hai Yen Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hoi An hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10 AM.
HaiYen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: VND 80,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HaiYen

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hai Yen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately VND 80000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 350000.00 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hai Yen Hotel Hoi An
Hai Yen Hotel
Hai Yen Hoi An
Hai Yen
Hai Yen Hotel Hotel
Hai Yen Hotel Hoi An
Hai Yen Hotel Hotel Hoi An

Hai Yen Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 29 out of 88 reviews
Rating 6 - Okay. 14 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 6 out of 88 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location but easy walk into old town.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Lovely staff. Good location.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband was sick and they let us check in very early since we came in the city by bus at 6am for a very fair price . It really helped him get some rest and it was very much appreciated, the staff was friendly and the hotel very clean . Would recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing the manager is very polite and helpful !
Stayed 4 nights in Jan 2024
Verified

8/10 Good

khaled

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good A/C , awesome staff, fridge turns off when you leave, clean, no lift but only 2 floors , no kettle,
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Sabena

Cheap hotel but very neglected!

Very neglected hotel! Great location!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hai Yen Hotel was very good

Great hotel with very friendly and customer service focused staff .A short walk to the old town and a scenic 25 minute cycle ride if u go via the paddy fields or 15 via main road. Breakfast was good too with individually made omlettes on request.:-)
Verified

6/10 Okay

Alan Murray

Liked: Staff & service
Service and staff very good. Rooms very neat tidy and comfortable.Breakfast excellent. Outside and pool area untidy and neglected
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service

You pay for what you get

The property is clearly run down and our room smelled strongly of smoke
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Trinh

Disliked: Cleanliness, property conditions & facilities, room comfort

Old, run down.

Property was very run down. Not like the photos at all.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre tres propre
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

viviane

Liked: Cleanliness, staff & service, property conditions & facilities
Hรดtel sympa propre joli Personnel aux petits soins Cadre sympa Petit dรฉjeuner complet
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, room comfort
Jeg har vรฆret her tre gange, det er et lille hyggeligt hotel. Fint til prisen. Meget venligt personale
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, excellent stay for 2nd time

I stayed here for the second time in 2 years. Hai Yen has a great location, nice rooms, great swimming pool and a lot of nice facilities such as laundry, scooter rentals, taxi to/ from Da Nang Airport available at the reception. From the instant we entered the hotel premises, we had a staff member coming and picking our bags and carrying it to the room. The room had all the facilities- AC, bathroom with hot shower, bottled water, double bed with toilet amenities. The front-desk was very resourceful in making sure to arrange everything for us, and I didnโ€™t have to worry on how to return scooter with flight at 7 am in the morning. They included filling petrol as well, at a slight premium (50 cents in USD) thus saving me a lot of time and hassle in filling petrol. As for our taxi, we changed the time at the last moment and the front-desk was very cooperative in getting it successfully done for us. All this for dirt cheap prices. The only slight complaint I had is this time the room I got was slightly smaller than last time, when I came alone and got 2 double beds which was lavish. The other thing was that we had a cockroach in the bathroom. I was able to kill the roach without much issues, but it wasnโ€™t great to have this small inconvenience. Of course if we called the staff, they would have helped us out but we didnโ€™t need to. But in an otherwise extremely clean hotel, this was a small annoyance.
Lobby with christmas decor
Room
Pool
From outside
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the main hustle and bustle of Hoi An.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Hila

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a very bad smell in the bathroom, and my complained about it got ignored..and they were fixing all the rooms in our stage with a lot of noise, and we didnโ€™t know about it before we came..
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
ใŠไธ–่พžใซใ‚‚็ถบ้บ—ใ ใจใฏ่จ€ใˆใชใ‹ใฃใŸใ€‚ ใ‚ทใƒฃใƒฏใƒผใฎใŠๆนฏใŒๅ‡บใชใ‹ใฃใŸใ‚Šใ€ๆฐดใŒ็พŽๅ‘ณใ—ใใชใ‹ใฃใŸใ‚Šใจๆ—ฅๆœฌไบบใซใฏๅฐ‘ใ—ๅŽณใ—ใ„็’ฐๅขƒใงใ‚ใฃใŸใŒใ€ๅ€คๆฎตใŒๅฎ‰ใ‹ใฃใŸใฎใงใ€็›ธๅฟœใฎๅฎฟใ ใฃใŸใฎใ‹ใจๆ€ใ†ใ€‚
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

SUEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ข‹์•˜์–ด์š”!

์นจ๋Œ€๊ฐ€ 3๊ฐœ ์žˆ์–ด์„œ ์ •๋ง ํŽธํ–ˆ์–ด์š”. ์ˆ˜์••๋„ ๊ดœ์ฐฎ์•˜๊ณ  ์œ„์น˜๋Š” ์ •๋ง ์ข‹์•˜์–ด์š”! ์ˆ™์†Œ์—์„œ ๊ฑธ์–ด์„œ 5๋ถ„์•ˆ์ชฝ์œผ๋กœ ํŽธ์˜์ ์ด 3๊ฐœ๋‚˜ ์žˆ์—ˆ๊ณ  ์˜ฌ๋“œํƒ€์šด, ์‹œ๊ฐ€์ง€ ์ชฝ์œผ๋กœ ๊ฑธ์–ด์„œ 20๋ถ„์ •๋„ ๊ฑธ๋ฆฌ๋Š”๋ฐ ์ฃผ๋ณ€ ๊ตฌ๊ฒฝํ•˜๋‹ค๋ณด๋ฉด ์‹œ๊ฐ„ ๊ธˆ๋ฐฉ๊ฐ€์š”. ์ˆ˜์˜์žฅ์€ ํ˜ธํ…”์—์„œ ์˜ฌ๋ฆฐ ์‚ฌ์ง„ ๊ทธ๋Œ€๋กœ ์ž…๋‹ˆ๋‹ค. ์ข‹์Šต๋‹ˆ๋‹ค. ํ•œ๊ตญ์ˆ™๋ฐ•๊ฐ์— ๋น„ํ•ด ์™ธ๊ตญ์ธ์ˆ™๋ฐ•๊ฐ์ด ๋” ๋งŽ์•˜์–ด์š”. ์กฐ์‹๋„ ๋‚˜์˜์ง€์•Š์•˜์Šต๋‹ˆ๋‹ค. ํ•˜๋ฃจ์— ๋‘๋ฒˆ์”ฉ ์ˆ˜์˜ํ–ˆ๋„ค์š” ใ…Ž ๊ณตํ•ญ์— ํ”ฝ์—…์„œ๋น„์Šค ์ด์šฉํ•ด์„œ ํ˜ธ๊ฐฑ์ด ๋˜์ง€ ์•Š์„ ์ˆ˜ ์žˆ์—ˆ์–ด์š”. ์ €๋Š” ๋‹ด๋ฒˆ์—๋„ ์ด์šฉํ• ๋ ค๊ตฌ์š” ^^ ์™€์ดํŒŒ์ด๋Š” ์—ฐ๊ฒฐ์ด ๋˜๊ธด ํ•˜๋Š”๋ฐ ์ž˜ ์•ˆ๋˜์š”.. ๊ทธ์น˜๋งŒ ๋ฐ์ดํ„ฐ ๋ฌด์ œํ•œ ์œ ์‹ฌ์„ ์‚ฌ๊ฐ€์„œ ๊ดœ์ฐฎ์•˜์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

en god oplevelse

Det var fint at bo pรฅ hotellet, billig, god betjening og i fin afstand fra floden.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

kuhee

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

only cheap

It is not so good. But it is not bad either.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort

Initial reception turn the stay a little sour.

Front desk staff slightly curt and unfriendly. Not so nice which made the stay a little uncomfortable. Room itself was rather worn. Housekeeping staff very sweet. Breakfast not so good. Didnโ€™t go near pool. Iโ€™d return but would hope to pay a little less than we did. Wasnโ€™t overly impressed but it was certainly comfortable enough on a rainy stop over.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Marie Louise

Our room was really smelly and it turned out that the room had bed bugs! When we confronted the hotel about the problem they seemed really confused like theyd never heard of bed bugs before and they simple told us that they would change our sheets and covers, which obviously wonโ€™t make the bed bugs go away! When we had made that clear for them they transfered us to a different room, which was fine. But in the morning the staff was talking very loudly outsider our door at 7:00 am! Very rude! The pool wasnโ€™t very clean, there were these wierd plastic fibre sticks floating around everywhere in the pool... The breakfast was fine if you ordered freshmade omelete or scrambled eggs, but there were a lot of flies in the buffet! I would not recommend this hotel!!
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig hotell i Hoi An.

Hyggelig hotell, 15 min. รฅ gรฅ fra gamlebyen i Hoi An. Imรธtekommende og hyggelig betjening. Deilig bassengomrรฅde, som var godt รฅ benytte etter en bytur. Gode senger, god frokost,- vi bestilte lunch siste dag, og den var fantastisk god.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Domoni

Liked: Cleanliness, staff & service, room comfort

Great value for money

This place is a little older but kept in great condition. It's clean and comfy, the pool area is great and the rooms are spacious enough. I found the staff to be very friendly and helpful. It's only a 10 minute walk to the riverside and there is plenty of eateries and coffee shops in the street.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Taxi we ordered turned up late and bar was shut so people congregated in recpetion area which my room was directly above with no corridor doors so didnt slepp great. Room was pleasant enough and pool was ok. Wouldnt recommend breakfast.
Stayed 2 nights in Oct 2018