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Lenox Hotel

3.0 star property

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Photo gallery for Lenox Hotel

Studio, 2 Single Beds, Non Smoking
Interior detail
Reception
Lobby sitting area
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Rizal Street, Dagupan, Pangasinan, 2400
  • Dagupan City Plaza
    ‪9 min walk‬
  • Tondaligan People's Park
    ‪17 min walk‬
  • Nepo Mall
    ‪17 min walk‬
  • Baguio (BAG-Loakan)
    ‪109 min drive‬

Room options

View all photos for Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 2 Single Beds, Non Smoking

Studio, 2 Single Beds, Non Smoking

Studio, 2 Single Beds, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed, Non Smoking, Bathtub

Signature Room, 1 King Bed, Non Smoking, Bathtub

Signature Room, 1 King Bed, Non Smoking, Bathtub

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 45.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Single Beds, Non Smoking

Premier Twin Room, 2 Single Beds, Non Smoking

Premier Twin Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 1 Double Bed, Non Smoking

Premier Double Room, 1 Double Bed, Non Smoking

Premier Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Star Plaza Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, (103)
The price is €47
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Star Plaza Hotel

About this property

Lenox Hotel

Hotel with free parking, near Dagupan City Plaza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services, and a business center are onsite. Change of towels is available on request.
Lenox Hotel offers 54 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
Our customers tell us they can't get enough of the helpful staff at Lenox Hotel. During your stay, you'll be within walking distance of Dagupan City Plaza. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Feliz
  • Services include dry cleaning/laundry, a porter, and wedding services
  • 11 minutes by foot from Dagupan City Plaza and a 3-minute drive from Nepo Mall
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Lenox Hotel. An area shuttle within 5 km is available for a fee. Free self parking is available.

This 3-star Dagupan hotel is smoke free.

The hotel hosts a free manager's reception daily.
Feliz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Feliz

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (62 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PHP 1000 per pet, per night, plus a deposit of PHP 3000 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1045.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 1500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: PHP 3000 per stay
  • Pet fee: PHP 1000 per pet, per night
  • Rollaway bed fee: PHP 1045.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lenox Hotel Dagupan
Lenox Dagupan
Lenox Hotel Hotel
Lenox Hotel Dagupan
Lenox Hotel Hotel Dagupan

Lenox Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 176 reviews
Rating 8 - Good. 63 out of 176 reviews
Rating 6 - Okay. 31 out of 176 reviews
Rating 4 - Poor. 13 out of 176 reviews
Rating 2 - Terrible. 10 out of 176 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Rolinda

Travelled with family
Disliked: Property conditions & facilities
Not following instructions
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Staff was very accommodating and friendly. I believe this is probably one of the best hotels for that area and region.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here in Dagupan City, PH.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in downtown Dagupan. Clean room and facilities. Employees were courteous and polite. My only issue is that the AC takes a few minutes before the AC starts. Overall, a wonderful experience. And the included breakfast was great!!
Stayed 1 night in Feb 2025

10/10 Excellent

MARCELINO

Stayed 1 night in Feb 2025

4/10 Poor

Ramirlito, bay point

Travelled with partner
Disliked: Cleanliness
stained mirror, bread crums on the floor, water not hot wasted a lot of water trying to get it warm but i have to settle for a cold shower instead.
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Feb 2025

6/10 Okay

Lourdes

Travelled with family
Disliked: Amenities, property conditions & facilities
It would be an advantage for you to revamp your marketing as there are not many hotels in Dagupan. We last stayed here more than 10years ago and it looks so run down as of today. Beds were creeking & water stalled many times during showering. Room was so outdate & not enough lighting. Not planning to recommend nor restay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Daisy

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Paying extra for breakfast is worthwhile; the beef tapa breakfast and bacon breakfast are very good. Be aware that cleaning will not take place without the customer present in the room. It's always hot in the Philippines; the hotel leaves windows open to common areas instead of using A/C, so bugs sometimes get in. The dining area had flies.
Stayed 15 nights in Jan 2025

8/10 Good

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are getting old
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We have been back several times.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good
Stayed 1 night in Nov 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Calvin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Lenox many times. The food in the restaurant is good and a good variety. Their service is fast and they’re very courteous. The beds are average, but rooms are very clean and modern. My only complaints are the inconsistent hot water in the shower. I don’t want hot water on a hot day, but you can’t get anything but cold. Slightly warmer would be nice. The sing in the bathroom said the hot water is solar heated, that must not work at night. The other issue is, they have conference rooms on every floor. This makes for excess noise outside the guest rooms. Most hotels dedicate floors for conference rooms. We had people ring our doorbell late at night when we were trying to sleep. Overall, we like the hotel but might try some of the other ones in the area, next time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Leah Lyn, Baguio

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled like smoke, but overall it was ok
Stayed 1 night in Jun 2024

8/10 Good

Calvin, Salt Lake City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed here many times and I’m trying other hotels in the area this trip as well. In comparison, the Lenox is a better place. They are kind and the rooms are clean and comfortable. The food is decent and amenities are good. Our only complaint would be the hot water. We don’t need a hot shower, but a warm one would be nice. This most recent trip we only had cold water. The trip before, the tankless water heater kept tripping the breaker and all the lights would go out. Not a big deal, just a slight inconvenience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Azzedine

Stayed 1 night in Jun 2024

2/10 Terrible

Merla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been humiliated in a hotel before. I’ve been to so many 5 stars hotel but have no choice in Dagupan because the hotel is the only decent place my daughter and I can get for a couple of days. They should have been more organized staff and make sure that everything in the room is always the way is supposed to be. First and last time I would stay in this place. I would never recommend this place to anyone at all.
Stayed 3 nights in Jun 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Apr 2024

10/10 Excellent

Melchor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024