4/10 Poor
Aryana
5 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called to see if we could check in early and the young lady told us no. I went to the hotel and the same young lady allowed us to check in early. The lady at the desk was polite but not welcoming or friendly. Since I was visiting the I would have liked to know what the area had to offer. Once we got up to our floor the carpet in the hallway had an odor that seemed like they attempted to clean the carpet but failed. When we got to our room the black cover to the to room door for the key was on the floor in the hallway. I had to put it back on the door before entering the room. Upon entering the room it was ok but there were stains all on the wall in the bathroom and on the floor. Can’t tell you what they were but it didn’t look good. The shower head needs to be replaced it had a disgustingly amount of buildup around the entire thing. The caulking around the shower needed to be resealed and had mold. The water pressure was a joke and the water from the shower had a smell to it. The pool was not open Honestly if we had time and extra spending cash we would have just booked another hotel.
Aryana
Stayed 3 nights in May 2025