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Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

2.5 star property

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Photo gallery for Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

Exterior
Interior entrance
Desk, laptop workspace, blackout curtains, free cots/infant beds
Property amenity
Desk, laptop workspace, blackout curtains, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9484 Frisco St, Frisco, TX, 75035
  • Place, Toyota Stadium
    ‪3 min walk‬
  • Place, Medical City Frisco
    ‪12 min walk‬
  • Place, Main Event
    ‪12 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed

Hair dryer, towels, soap, shampoo

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

Hotel with free parking, in the vicinity of Ford Center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG. During your stay, you're just a quick walk from Toyota Stadium. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Ford Center and 8 minutes from Comerica Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Frisco Aparthotel
Candlewood Suites Frisco
Candlewood Suites Frisco
Candlewood Suites Dallas Frisco NW Toyota Ctr
Candlewood Suites Dallas Frisco NW Toyota Ctr by IHG
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Hotel
Candlewood Suites Dallas Frisco NW Toyota Ctr an IHG Hotel
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Frisco

Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 409 reviews
Rating 8 - Good. 82 out of 409 reviews
Rating 6 - Okay. 34 out of 409 reviews
Rating 4 - Poor. 15 out of 409 reviews
Rating 2 - Terrible. 30 out of 409 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nakia, Frisco

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mickey and Tyler were great. The younger lady with glasses was cool too, but it was this one lady, I wish I got her name but she made me feel unwelcome. I’m sorry I dont have her name but she has a beautifully placed birth mark on her face. She said the staff should not have given me the rate I was give , which was not my fault and l cried all night. I don’t like drama and confrontation, I just felt like she could have kept that comment to herself. I don’t even ask for a discounted rate. I wish people had more emotional intelligence when dealing with the customers. I’m a nice, civil person but the next person may not be. She needs coaching for sure. I will not be frequenting this hotel again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dwayne, Richmond

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2025

6/10 Okay

Jeffery

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Mistakes with no corrections!!

I was checked out of the hotel by an employee prior of my departure time. I asked for a card key replacement and was checked out. No one offered to make it right by the mistake. No discount of any kind. they only offered a "I'm sorry for the mishap". I've stay here several years before around the same time and expected a better response!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Braiden

Stayed 2 nights in Aug 2025

10/10 Excellent

lacides

Stayed 1 night in Aug 2025

10/10 Excellent

Mounika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Edward

They don’t show my reservation to check in
Stayed 1 night in Aug 2025

8/10 Good

Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, accessible location. Nice and quiet and a clean room.
Stayed 4 nights in Aug 2025

6/10 Okay

Luis

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Sara

Good
Stayed 1 night in Aug 2025

2/10 Terrible

Sudheer

Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
3 day stay and no cleaning. Not a fan of that
Stayed 3 nights in Aug 2025

4/10 Poor

joseph

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The best part about this location was definitely the staff. They were friendly, responsive, and tried to help where they could. Unfortunately, the room itself was a big letdown. The moment we walked in, there was a strong mold and mildew smell, especially coming from the AC vents. When we put our nose close to the vent, it had a sour, rancid stench that was impossible to ignore. What made it more frustrating is that our family members had a separate room and their AC had no odor at all, so this was clearly an issue with our specific room. We mentioned it to the front desk right away, and to their credit, they came up and sprayed a fresh scent inside the AC filter. While it helped mask the smell for a short time, it was more of a temporary cover-up than a fix. This isn’t on the front desk staff, they did what they could. The real issue is with whoever handles the cleaning and maintenance. There’s simply no way they could clean that room and not notice such a strong, unpleasant odor. Luckily, we only needed the room for sleeping since we were out running errands all day. Still, it’s disappointing to pay for a space that wasn’t properly maintained. With better attention to cleanliness and maintenance, this place could match the quality of its staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is great!
Stayed 14 nights in Jul 2025

10/10 Excellent

Shivakumar

A
Stayed 4 nights in Jul 2025

10/10 Excellent

EBENEZER, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Stayed 1 night in Jun 2025

6/10 Okay

Abhishek

Stayed 1 night in Jun 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 1 night in May 2025

4/10 Poor

jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal

La alfombra del piso toda mojada, un olor a humedad malísimo
Stayed 1 night in Jun 2025

4/10 Poor

Karr, Frisco, Texas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
On booking it said feww bereakfast, but there was no breakfast, I had to pay for each item and buy it. I checked out the very next day.
Stayed 6 nights in Jun 2025

10/10 Excellent

Noah

Stayed 6 nights in Jun 2025